Contacting ICANN Regarding Contractual Compliance Complaint

Please refer to the table below to address the most common complaints ICANN receives on registry operators and accredited registrars that may be in violation of the Registry Agreement, Registrar Accreditation Agreement (RAA) and/or the consensus policies.

Complaints related to requests for access to non-public Registration Data under Section 4.1 of Appendix A of the Temporary Specification for gTLD Registration Data may be submitted using the form available here. Useful information to review before submitting a complaint is available here [PDF, 60 KB]. Until ICANN Contractual Compliance's expected migration to a new complaint processing platform later this year is completed, submission through this form will exist as an interim measure. As part of the migration, ICANN Contractual Compliance will deploy a new form to facilitate the submission of these complaints.

"Learn More" links to Frequently Asked Questions on common topics. The "Take Action" column links to the appropriate form to file a complaint or lookup data.

Some complaints are outside of ICANN's scope and authority; for example, unsolicited commercial email, or spam. For this type of complaint, a referral is provided.

The information provided to ICANN via the complaint forms is subject to Section 2 of ICANN's Privacy Policy.

Help With?	Learn More	Take Action
Country Code Domain Names (ccTLDs)	About ccTLD Compliance	ccTLD Compliance
Dispute Resolution Policies & Procedures	Domain Name Dispute/UDRP Registry-Restriction Dispute Resolution Procedure (RRDRP) Uniform Rapid Suspension System (URS) Public Interest Commitments Dispute Resolution Procedure (PICDRP) Trademark Post-Delegation Dispute Resolution Procedure (Trademark PDDRP)	Domain Name Dispute/UDRP Registry-Restriction Dispute Resolution Procedure (RRDRP) Form Uniform Rapid Suspension System (URS) Form Public Interest Commitments Dispute Resolution Procedure (PICDRP) Form Trademark Post-Delegation Dispute Resolution Procedure (Trademark PDDRP)
Domain Name Management	About Domain Name Management	Domain Name Management
Domain Name Transfer to a Different Registrar	About Domain Name Transfer to a Different Registrar	Transfer Domain Name to Different Registrar
Domain Renewal/Redemption	About Domain Renewal/Redemption	Domain Renewal/Redemption
IP Infringement & Cybersquatting	About IP Infringement & Cybersquatting	IP Infringement & Cybersquatting
New gTLDs	About New gTLDs	Global Support
Registrars	About Registrar Compliance	Registrar Compliance
Registry Compliance	About Registry Compliance	Registry Compliance
Spam, Phishing & Website Content	About Spam, Phishing & Website Content	Spam, Phishing & Website Content
Whois Complaints	About Whois Complaints	Whois Complaints
Whois Inaccuracy	About Whois Inaccuracy	Whois Inaccuracy Complaint Form