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Press Release: ICANN Launches Global Service to Simplify Requests for Nonpublic Domain Name Registration Data

The RDRS is a One-Stop Shop for Law Enforcement, Cybersecurity Professionals, and More

LOS ANGELES – 28 November 2023 – The Internet Corporation for Assigned Names and Numbers (ICANN) has launched the Registration Data Request Service (RDRS). The RDRS is a new service that introduces a more consistent and standardized format to handle requests for access to nonpublic registration data related to generic top-level domains (gTLDs). To access the service, click here.

Due to personal data protection laws, many ICANN-accredited registrars are now required to redact personal data from public records, which was previously available in "WHOIS" databases. With no one way to request or access such data, it can be difficult for interested parties to get the information they need. The RDRS helps by providing a simple and standardized process to make these types of requests.

The RDRS can be an important resource for ICANN-accredited registrars and those who have a legitimate interest in nonpublic data like law enforcement, intellectual property professionals, consumer protection advocates, cybersecurity professionals, and government officials.

How it Works

The RDRS is a free, global, one-stop shop ticketing system that handles nonpublic gTLD registration data requests. The RDRS connects requestors of nonpublic data with the relevant ICANN-accredited registrars for gTLD domain names that are participating in the service. The service will streamline and standardize the process for submitting and receiving requests through a single platform.

The service does not guarantee access to requested registration data. All communication and data disclosure between the registrars and requestors takes place outside of the system.

Benefits of the Service

By utilizing a single platform and request form, the RDRS provides a consistent and standardized format for handling nonpublic gTLD registration data requests. This simplifies the process for requestors by automatically identifying the correct registrar for a domain name and preventing the need to complete multiple forms with varying sets of required information managed by different registrars.

The service also provides a centralized platform where requestors can conveniently access pending and past requests. They also have the ability to create new requests, develop request templates, and cancel requests when needed.

Registrars can benefit from using the service as it provides a mechanism to manage and track all nonpublic data requests in a single location. Registrars can receive automated alerts anytime a request is submitted to them. The use of a standardized request form also makes it easier for the correct information and supporting documents to be provided to evaluate a request.

More Information and Resources

The RDRS was implemented at the direction of the ICANN Board to gather relevant usage data to help inform policy decisions related to a System for Standardized Access/Disclosure. The more registrars and requestors that use the RDRS, the more accurate and valuable the data collected will be toward making that decision.

For more information on the RDRS, including user guides, Frequently Asked Questions, instructional videos, and a flyer, visit


ICANN's mission is to help ensure a stable, secure, and unified global Internet. To reach another person on the Internet, you need to type an address – a name or a number – into your computer or other device. That address must be unique so computers know where to find each other. ICANN helps coordinate and support these unique identifiers across the world. ICANN was formed in 1998 as a nonprofit public benefit corporation with a community of participants from all over the world.

Media Contact

Gwen Carlson

Domain Name System
Internationalized Domain Name ,IDN,"IDNs are domain names that include characters used in the local representation of languages that are not written with the twenty-six letters of the basic Latin alphabet ""a-z"". An IDN can contain Latin letters with diacritical marks, as required by many European languages, or may consist of characters from non-Latin scripts such as Arabic or Chinese. Many languages also use other types of digits than the European ""0-9"". The basic Latin alphabet together with the European-Arabic digits are, for the purpose of domain names, termed ""ASCII characters"" (ASCII = American Standard Code for Information Interchange). These are also included in the broader range of ""Unicode characters"" that provides the basis for IDNs. The ""hostname rule"" requires that all domain names of the type under consideration here are stored in the DNS using only the ASCII characters listed above, with the one further addition of the hyphen ""-"". The Unicode form of an IDN therefore requires special encoding before it is entered into the DNS. The following terminology is used when distinguishing between these forms: A domain name consists of a series of ""labels"" (separated by ""dots""). The ASCII form of an IDN label is termed an ""A-label"". All operations defined in the DNS protocol use A-labels exclusively. The Unicode form, which a user expects to be displayed, is termed a ""U-label"". The difference may be illustrated with the Hindi word for ""test"" — परीका — appearing here as a U-label would (in the Devanagari script). A special form of ""ASCII compatible encoding"" (abbreviated ACE) is applied to this to produce the corresponding A-label: xn--11b5bs1di. A domain name that only includes ASCII letters, digits, and hyphens is termed an ""LDH label"". Although the definitions of A-labels and LDH-labels overlap, a name consisting exclusively of LDH labels, such as"""" is not an IDN."