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About Whois Inaccuracies

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Whois data is a collection of data about the registered domain name, its name servers and registrar, the domain name creation date, the domain name expiration date, the contact information for the registered name holder, the technical contact, and the administrative contact – to list a few.

If you have an inquiry or a complaint regarding incorrect Whois data, please submit a Whois inaccuracy complaint using the form at Whois Inaccuracy Complaint Form. This form allows for the submission of single complaints, as well as multiple complaints ("submit another."). ICANN also provides a mechanism for bulk Whois inaccuracy complaint submission, which allows a user to submit a number of complaints through a single file upload. The complaints are processed in the same method and queue as single and multiple submission Whois inaccuracy complaints. Users of the bulk system must agree to a mandatory terms of use, and their complaint quality is monitored by ICANN.

All valid Whois inaccuracy complaints will be forwarded to the sponsoring registrar, which must take reasonable steps to investigate and correct inaccurate data.

The 2013 Registrar Accreditation Agreement (RAA) requires ICANN-accredited registrars to comply with the Whois Accuracy Program Specification.

This specification requires a registrar to take action when a registrant does not respond for over 15 calendar days to a registrar's inquiries regarding the accuracy of contact details or Whois data associated with the registration. The action can be to terminate or suspend the non-responsive registrant's domain name, or to place a lock on the domain name registration until the registrar is able to validate information provided by the registrant.

These requirements only apply to registrars under the 2013 RAA. Registrars still under the 2001 or 2009 RAA do not have this requirement.

To determine which RAA version applies to a registrar, visit the ICANN-Accredited Registrars page, which lists the RAA version for every registrar.

To inquire about access to the bulk Whois inaccuracy complaint tool, please email compliance@icann.org, Subject: Inquiry about Whois Bulk Submission.

To find out why you might have lost the ability to manage your domain name, please read the information here https://www.icann.org/resources/pages/lost-domain-names before submitting a complaint.

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Domain Name System
Internationalized Domain Name ,IDN,"IDNs are domain names that include characters used in the local representation of languages that are not written with the twenty-six letters of the basic Latin alphabet ""a-z"". An IDN can contain Latin letters with diacritical marks, as required by many European languages, or may consist of characters from non-Latin scripts such as Arabic or Chinese. Many languages also use other types of digits than the European ""0-9"". The basic Latin alphabet together with the European-Arabic digits are, for the purpose of domain names, termed ""ASCII characters"" (ASCII = American Standard Code for Information Interchange). These are also included in the broader range of ""Unicode characters"" that provides the basis for IDNs. The ""hostname rule"" requires that all domain names of the type under consideration here are stored in the DNS using only the ASCII characters listed above, with the one further addition of the hyphen ""-"". The Unicode form of an IDN therefore requires special encoding before it is entered into the DNS. The following terminology is used when distinguishing between these forms: A domain name consists of a series of ""labels"" (separated by ""dots""). The ASCII form of an IDN label is termed an ""A-label"". All operations defined in the DNS protocol use A-labels exclusively. The Unicode form, which a user expects to be displayed, is termed a ""U-label"". The difference may be illustrated with the Hindi word for ""test"" — परीका — appearing here as a U-label would (in the Devanagari script). A special form of ""ASCII compatible encoding"" (abbreviated ACE) is applied to this to produce the corresponding A-label: xn--11b5bs1di. A domain name that only includes ASCII letters, digits, and hyphens is termed an ""LDH label"". Although the definitions of A-labels and LDH-labels overlap, a name consisting exclusively of LDH labels, such as""icann.org"" is not an IDN."