Contractual Compliance Monthly Update | March 2013
Table of Contents 1
Consolidated Complaint Management System Launched
As communicated in the 2013 February Update, the Whois Data Problem Report System successfully migrated to the new and enhanced complaint management system on 25 March 2013. The improved user experience included easier navigation, frequently asked questions and guidance, improved email correspondence and a follow-up continuous improvement pulse survey to the reporter and the contracted party. The frequently asked questions and the guidance will be available in all six UN languages.
Link to the new complaint submission on the ICANN.ORG page http://www.icann.org/en/resources/compliance/complaints.
Readers may find this "how to" video interesting http://domainnamewire.com/2013/04/01/video-how-to-submit-an-invalid-whois-complaint/. Domain Name Wire presented the information well.
Next Steps for the Consolidated Complaint Management System
By ICANN 47, the plan is to complete the migration of the remaining contractual compliance complaint types, add multiple complaint submission and gradually rollout the process and approach for bulk Whois Inaccuracy complaint submission.
ICANN continued document reviews and generation of individual Audit Reports to each participant in the Year One Audit Program. The Audit Phase runs from 7 January 2013 until 12 April 2013.
By end of March 2013, ICANN issued 192 total individual Audit Reports; 187 sent to registrars and five Registries. The report highlights a "No Deficiencies" audit report, which will require no further action, or "Deficiencies" audit report, which will require further action (including an action plan with expected dates of remediation and/or evidence to immediately cure the issue).
Documents provided in over 22 languages, encompassing 35 different countries.
|Year-1 Audit Program Milestone Dates|
|Request for Info||Audit Phase||Reporting Phase||Remediation|
|26 Nov. 2012||17 Dec. 2012||28 Dec. 2012||7 Jan. 2013||12 Apr. 2013||15 April 2013||19 April 2013||22 April 2013|
Please refer to http://www.icann.org/en/resources/compliance/audits to learn more about this program.
|ENFORCEMENT ACTIVITY for MARCH 2013|
|SENT DATE||DUE DATE||IANA ID||REGISTRAR||NOTICE TYPE||STATUS||FAILURE NOTICE BASIS|
|1-Mar-13||404||C I Host, Inc.||Termination||Registrar becomes bankrupt or insolvent (RAA 5.3.7)|
|ENFORCEMENT UPDATES from PRIOR MONTHS|
|18-Jan-13||8-Feb-13||1039||Cheapies.com Inc.||Breach||Data and Documents under Review by ICANN||Provide communication records (RAA 3.4.3)|
|1039||Cheapies.com Inc.||Breach||Data and Documents under Review by ICANN||Provide a reasonable opportunity to unlock the domain name (IRTP 3)|
|1039||Cheapies.com Inc.||Breach||Data and Documents under Review by ICANN||Provide AuthInfo code (IRTP 5)|
|5-Feb-13||26-Feb-13||1017||Black Ice Domains, Inc.||Breach||Cured||Provide documents within 15 days (RAA 5.9.2)|
Please refer to http://www.icann.org/en/resources/compliance/notices for up-to-date information.
1 This update is provided for information purposes only. Please do not rely on the information contained within this update to make conclusions or business decisions.