Contractual Compliance Monthly Update | December 2012
Table of Contents 1
Registrar Update
Focused Effort to Address Whois Inaccuracy Backlog and Prepare for the "New" Consolidated Complaint Management System
In mid December 2012, ICANN processed, reviewed and closed over 3000 complaints; some were closed while many advanced per process and were sent to registrars for investigation. A team of 11 members worked closely together over a short period of time to process a backlog of tickets. This team building activity helped to develop staff members’ knowledge and skills and helped the team to prepare for the launch of the new consolidated contractual compliance system scheduled for late January 2013. The Whois Data Problem Report System (WDPRS) is scheduled first to migrate into this new system.
Audit Program Update
The ICANN Contractual Compliance Audit Program, launched on 26 November 2012, is now in the RFI 3rd notice phase per contractual compliance 1-2-3 notification process. Of the 323 Requests for Information (RFI) sent via email and fax to 317 Registrars and six top-level domains, 36 notices were sent out to registrars who did not respond or complete the RFI. As of 4 January 2013, 22 registrars are outstanding with the RFI information.
Audit statistics for 26 November 2012 thru 2 January 2013
Please refer to http://www.icann.org/en/resources/compliance/audits to learn more about this program.
Please send your questions to ComplianceAudit@icann.org.
Complaints Handling and Enforcement Summary
Please refer to http://www.icann.org/en/resources/compliance/newsletter for up-to-date information.
1 This update is provided for information purposes only. Please do not rely on the information contained within this update to make conclusions or business decisions.