Operational Excellence

As complexity and the rate of change increase, operational excellence becomes even more important. ICANN must effectively adapt to this accelerated environment.
What does an improved, efficient, adaptive, agile ICANN of 2018 look like?
Here are just a few examples of the many questions and suggestions that the community is considering in this area:
- Evolve ICANN operations to be more flexible, nimble and responsive to growth and disruption.
- What elements need to be addressed to ensure ICANN's long-term financial stability and sustainability?
- How might ICANN evolve and achieve excellence in its gTLD registry and registrar operations?
- Does IANA's role need to evolve to be more responsive to the global community?
Summary of comments on Operational Excellence [PDF, 68 KB].
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