Charla joined ICANN in May 2013 and currently serves as Manager, Multistakeholder Strategy and Strategic Initiatives - Operations. In this role, Charla manages the operations activities to provide high-quality services to functional project teams and related community groups.
Prior to joining ICANN, Charla served as the Client Intake Manager and Executive Assistant to the COO/CFO at a law firm in Cleveland and Legal Secretary at law firms in San Diego.
Charla’s education has included coursework at San Diego State University and Southwestern College. She earned her degree at Capella University with a concentration in Human Resources and she took courses at the University of Riverside and passed the CAPM exam. Most recently, she completed coursework at Cornell University and earned a certificate in business analytics.