This week, the ICANN organization's Registrant Program published Volume 4 of the ongoing 'Issues and Challenges Impacting Domain Name Registrants' report series, which contains updated data collected by the ICANN org's Global Support Center (GSC) and Contractual Compliance teams from March through August 2020. The report also includes observations of registrant issues and challenges from GSC and Contractual Compliance based on their interactions with domain name holders. As always, we encourage everyone to take a look at the report and share any data that you or your business/organization might have regarding issues impacting everyday domain name holders, to help inform ongoing conversations and work.
We also recently shared a new publication for domain name holders (registrants) with some important tips on how to help keep domain names secure. The infographic provides some examples of common scams and frauds that target domain name holders and highlights important information to help registrants carry out ongoing important domain name management tasks. This infographic is available in the six United Nations languages (linked below). We hope that you find this useful and encourage you to share this information with other registrants who might find these tips helpful.
A session that provided an update from the Registrant Program kicked off the ICANN69 Prep Week with an informational webinar on the latest activities and future plans for the program. During the webinar, participants were asked to provide suggestions on what ICANN org could do to further enhance its efforts. This outreach aligns with our objectives, which are to educate registrants about their rights and responsibilities; the domain name ecosystem and how to navigate it; and the ICANN policies that impact domain name holders. We are also committed to identifying and raising awareness about issues and challenges that registrants face. In case you weren't able to attend and participate in the webinar, we encourage you to check out the archived webinar recording and presentation.
Finally, if you haven't done so already, we encourage everyone – especially if you have a domain name – to take the "Registrant Basics: Essentials for Domain Name Holders" course on ICANN Learn, our free, online learning platform (login required). After concluding the course, you'll also be invited to make comments and offer suggestions about how the course could be improved moving forward.