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Update from the Office of the Ombudsman

9 April 2020

The Office of the Ombudsman remains fully operational despite the ongoing disruptions caused by the COVID-19 pandemic. My ICANN Ombuds team member, Barbara Curwin, and I would like to update you on recent work.

We are pleased to announce the ICANN Office of the Ombudsman Annual Report 2019 has been published and can be found here.

The Ombudsman online office used during the ICANN67 Virtual Community Forum was a success. We have our own Zoom account to hold virtual meetings and conduct investigations (complaint intake, interviews, mediations, etc.) while in-person communication is still limited.

The Office can also now offer information sessions to ICANN community leadership teams regarding anti-harassment initiatives or to discuss incidents of harassment or abusive behavior in their respective Supporting Organizations or Advisory Committees.

Should you need to contact the Ombudsman or Adjunct Ombuds, please send us an email at ombudsman@icann.org or fill out a complaint form at https://omb.icann.org .

Thank you and stay safe.


Herb Waye

Herb Waye

ICANN Ombudsman