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Complaints to the Ombudsman

24 November 2011

Office of the Ombudsman

It is important that people understand how to use the complaint system for the ICANN Ombudsman. Many find me using the ticketing system, and you can go there directly at https://omb.icann.org/portal/complaint.php. Sometimes people just email me at ombudsman@icann.org which works too. I receive complaints other ways too-sometimes even by mail. But while I welcome enquiries it is a very good idea to check what I can, and cannot look after. So do look at this page http://www.icann.org/en/ombudsman/contact2.htm which will help you know if I can help or not.

You will always get a reply even if it is an apology for not being able to help!

Office of the Ombudsman