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Introducing the New Accountability Indicators

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Have you ever wondered how many events ICANN participates in by region and how many people we engage with? Or what is the state of ICANN's financials? Or how much is being spent on travel and meetings? Now you can find all of these answers and more on the beta version of our new Accountability Indicators page. It's a place where you can keep track of progress made against ICANN's strategic and operating plans.

This is an evolution from our previous Key Performance Indicators (KPI) Dashboard. Based on feedback from the ICANN community, organization, and Board over the last couple of years, we have transformed the KPI Dashboard to better demonstrate the organization's accountability and transparency to the community. We recognize that ICANN is a unique organization, so market trends and industry benchmarks do not always apply. Other measures better demonstrate our progress, including perception measures such as satisfaction surveys and non-performance measures such as Board composition.

We will update these indicators monthly. Initially, the page is in English, as we want to get your feedback right away. In the coming months, we will make the page available in the six U.N. languages.

What's New?

We've made several improvements to the data itself and are introducing a new interactive platform that makes the data easier to work with and understand. You can drill down to see data in more detail. For example, if you click a column in a chart, you'll see a cross-section of data, so you can hone in on what matters most to you. You can also download the underlying data.

Your Feedback Is Important

This page serves provides a central place where you can clearly see progress made against the goals and objectives you set in ICANN's strategic and operating plans. We will continue to improve it, and your feedback is important. Please email questions or comments to


    Patrick Klos  11:09 UTC on 29 August 2017

    When I try to send an email to 'accountabililty-indicators-feedbackicannorg', it bounces?!?! ----- The following addresses had permanent fatal errors ----- accountabililty-indicators-feedbackicannorg (reason: 550 5.1.1 accountabililty-indicators-feedbackicannorg: Recipient address rejected: User unknown) ----- Transcript of session follows ----- ... while talking to pechora1icannorg: >>> DATA <<< 550 5.1.1 accountabililty-indicators-feedbackicannorg: Recipient address rejected: User unknown 550 5.1.1 accountabililty-indicators-feedbackicannorg... User unknown

    Large Reviews  01:49 UTC on 03 September 2017

    thank you!

    Siti Saharah  10:00 UTC on 08 September 2017

    Thank u!

Domain Name System
Internationalized Domain Name ,IDN,"IDNs are domain names that include characters used in the local representation of languages that are not written with the twenty-six letters of the basic Latin alphabet ""a-z"". An IDN can contain Latin letters with diacritical marks, as required by many European languages, or may consist of characters from non-Latin scripts such as Arabic or Chinese. Many languages also use other types of digits than the European ""0-9"". The basic Latin alphabet together with the European-Arabic digits are, for the purpose of domain names, termed ""ASCII characters"" (ASCII = American Standard Code for Information Interchange). These are also included in the broader range of ""Unicode characters"" that provides the basis for IDNs. The ""hostname rule"" requires that all domain names of the type under consideration here are stored in the DNS using only the ASCII characters listed above, with the one further addition of the hyphen ""-"". The Unicode form of an IDN therefore requires special encoding before it is entered into the DNS. The following terminology is used when distinguishing between these forms: A domain name consists of a series of ""labels"" (separated by ""dots""). The ASCII form of an IDN label is termed an ""A-label"". All operations defined in the DNS protocol use A-labels exclusively. The Unicode form, which a user expects to be displayed, is termed a ""U-label"". The difference may be illustrated with the Hindi word for ""test"" — परीका — appearing here as a U-label would (in the Devanagari script). A special form of ""ASCII compatible encoding"" (abbreviated ACE) is applied to this to produce the corresponding A-label: xn--11b5bs1di. A domain name that only includes ASCII letters, digits, and hyphens is termed an ""LDH label"". Although the definitions of A-labels and LDH-labels overlap, a name consisting exclusively of LDH labels, such as"""" is not an IDN."