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Competition, Consumer Trust and Consumer Choice (CCT) Review Metrics Available

Cct review metrics 750x408 10sep15 en

Want to find out how many unique registry operators manage all delegated new gTLDs? Interested in a breakdown of Uniform Domain-Name Dispute-Resolution Policy (UDRP) decisions in favor of and against registrants? ICANN is publishing the answers to these questions and more.

View CCT metrics.

These metrics, which include data internal to ICANN, such as compliance reports and registry agreements, and external sources, such as UDRP and Uniform Rapid Suspension System (URS) providers, will be made available to the team of community members reviewing the New gTLD Program on Competition, Consumer Choice and Consumer Trust. As one of the evaluations mandated by ICANN's Affirmation of Commitments, the CCT review team may consider various metrics that were recommended [PDF, 472 KB] by an Implementation Advisory Group (IAG-CCT). In the trust category, for example, the metrics include how many compliance complaints ICANN has received. Regarding choice, the team may consider where new gTLD registry operators are based and how many offer Internationalized Domain Names (IDN) registrations, among other statistics. Competition will be measured in several ways, including the number of new gTLDs delegated to date, as well as the number of registrations in those new gTLDs.

The information on the new CCT metrics webpage is presented in tables and graphics, and categorized as pertaining to compliance, registries, registrars, domain name registrations, domain name navigation or rights protection mechanisms. Complex data reports on certain metrics will be available in downloadable Excel files. Each metric includes details about how the measure was defined, what data sources were used, how the data was collected, and how often it will be updated.

In addition to the data contained in the portal, the CCT review team may also consider additional third-party research that ICANN has commissioned. A global survey of Internet users conducted by Nielsen and published in May 2015 measured perceived competition and choice in the domain name system. A separate economic study looking at competition, currently being conducted by Analysis Group, is scheduled to be published in late September 2015.

Twenty eight of the 66 approved metrics will be included on the new webpage; the remainder were incorporated into other efforts, including a consumer survey and an economic study. Nine of the 28 metrics are available now. The rest will be published by 16 October 2015.


    Domain Name System
    Internationalized Domain Name ,IDN,"IDNs are domain names that include characters used in the local representation of languages that are not written with the twenty-six letters of the basic Latin alphabet ""a-z"". An IDN can contain Latin letters with diacritical marks, as required by many European languages, or may consist of characters from non-Latin scripts such as Arabic or Chinese. Many languages also use other types of digits than the European ""0-9"". The basic Latin alphabet together with the European-Arabic digits are, for the purpose of domain names, termed ""ASCII characters"" (ASCII = American Standard Code for Information Interchange). These are also included in the broader range of ""Unicode characters"" that provides the basis for IDNs. The ""hostname rule"" requires that all domain names of the type under consideration here are stored in the DNS using only the ASCII characters listed above, with the one further addition of the hyphen ""-"". The Unicode form of an IDN therefore requires special encoding before it is entered into the DNS. The following terminology is used when distinguishing between these forms: A domain name consists of a series of ""labels"" (separated by ""dots""). The ASCII form of an IDN label is termed an ""A-label"". All operations defined in the DNS protocol use A-labels exclusively. The Unicode form, which a user expects to be displayed, is termed a ""U-label"". The difference may be illustrated with the Hindi word for ""test"" — परीका — appearing here as a U-label would (in the Devanagari script). A special form of ""ASCII compatible encoding"" (abbreviated ACE) is applied to this to produce the corresponding A-label: xn--11b5bs1di. A domain name that only includes ASCII letters, digits, and hyphens is termed an ""LDH label"". Although the definitions of A-labels and LDH-labels overlap, a name consisting exclusively of LDH labels, such as"""" is not an IDN."