Competition, Consumer Trust, and Consumer Choice Review Team (CCT) Final Report Now Available for Public Comment

10 October 2018

LOS ANGELES – 10 October 2018 - The Final Report and Recommendations [PDF, 4.89 MB] of the Competition, Consumer Trust, and Consumer Choice (CCT) Review has been published for public comment.

On 8 September 2018 the CCT Review Team submitted its Final Report and Recommendations to the ICANN Board of Directors. Informed by multiple studies, research, and data gathering initiatives, as well as input from the ICANN community and ICANN Board, the review team produced a final report that examines the extent to which the introduction of new generic top-level domains (gTLDs) has promoted competition, consumer trust, and consumer choice in the domain name system. The review team report also assesses the effectiveness of the safeguards ICANN has implemented to mitigate issues related to the introduction of new gTLDs, and the New gTLD Program's application and evaluation process. The report contains 35 recommendations, covering requests for more and better data collection, policy issues to be addressed by the community, and suggested reforms relating to transparency and data collection within ICANN Contractual Compliance. The recommendations were adopted with full consensus from the Review Team.

Per the ICANN Bylaws, each final report of a review team shall be published for public comment in advance of the Board's consideration. The Public Comment process on the Final Report was started on 08 October 2018 and is expected to close on 27 November 2018. To review the Final Report and Recommendations and provide your feedback, click here.

Next Steps

By 8 March 2019 - within six months of receipt of the Final Report [PDF, 4.89 MB] and Recommendations - the ICANN Board shall consider the report and public comments to determine whether to approve the recommendations. The Board will then direct implementation of the recommendations that were approved and provide written rationale for the decision if any recommendations are not approved.

ICANN organization will prepare a feasibility assessment on the final recommendations to inform Board consideration.

About the CCT Review

Launched under the Affirmation of Commitments (AoC), the CCT Review Team was formed to assess the New gTLD Program in three areas: competition, consumer trust, and consumer choice. The review also assesses the effectiveness of safeguards put in place to mitigate issues arising from the introduction of new gTLDs and the Program's application and evaluation process. The review, now a Specific Review under ICANN Bylaws section 4.6, examines the degree to which the process of implementing the New gTLD Program was successful in producing desired results and achieving the stated objectives.

About Specific Reviews

Specific Reviews are mandated by ICANN Bylaws and are crucial to the legitimacy and accountability of ICANN. Specific Reviews serve as ICANN's progress report to the world. They demonstrate how ICANN delivers on its commitments and identifies areas where ICANN can improve. Specific Reviews are conducted by members of the stakeholder community who look at past processes, actions, and outcomes in order to make recommendations to improve future performance. Click here to learn more about Reviews and how you can get involved.


ICANN's mission is to help ensure a stable, secure and unified global Internet. To reach another person on the Internet, you need to type an address – a name or a number – into your computer or other device. That address must be unique, so computers know where to find each other. ICANN helps coordinate and support these unique identifiers across the world. ICANN was formed in 1998 as a not-for-profit public-benefit corporation with a community of participants from all over the world.