ICANN Announcements

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Call for Volunteers: Pilot Holistic Review

23 May 2024


Today, ICANN opened a Call for Volunteers to participate in the Pilot Holistic Review that will commence work on 25 September 2024. Volunteers may apply by filling out an Application Form. ICANN encourages volunteers to apply by the closing date, 19 June 2024. Application details and supporting materials are available on the Pilot Holistic Review wiki.

What is the Pilot Holistic Review?

The Pilot Holistic Review will bring together a group of ICANN community members to design a new potential Specific Review at ICANN, the Holistic Review. The Holistic Review, if supported by the ICANN community and approved by the ICANN Board, would examine the continuous improvement, effectiveness, and accountability of the ICANN community structures as well as the collaboration among them.

At a high-level, volunteers for the Pilot Holistic Review will be responsible for defining guidelines for the Holistic Review. This will include defining the potential relationship between future Holistic Reviews and Continuous Improvement Program (CIP).

Reviews are conducted to assess how certain aspects of the ICANN ecosystem are performing, including how the ICANN organization (org), Board, and community fulfill commitments to global stakeholders. Recommended by the ICANN community and initiated by the ICANN Board, the Pilot Holistic Review is an important step in the Board's commitment to implement community-issued Specific Review recommendations.

Who Should Apply?

ICANN is seeking to build a well-balanced team of volunteers with a range of skills and experience. In particular, ICANN seeks volunteers with one or more of the following skills and areas of expertise:

  • Performance assessment and audits of organizational effectiveness and governance
  • Development of methodologies and guidelines for process improvement and measurement
  • Data analysis informing fact-based findings and recommendations
  • Familiarity with ICANN Reviews and ICANN structures
  • Knowledge of recognized frameworks for organizational excellence
  • Principles of accountability applicable to organizations broadly similar to ICANN

Previous experience in an ICANN Review Team is not a prerequisite and ICANN encourages those looking for their first Review Team experience to apply.

How to Apply


ICANN's mission is to help ensure a stable, secure, and unified global Internet. To reach another person on the Internet, you need to type an address – a name or a number – into your computer or other device. That address must be unique so computers know where to find each other. ICANN helps coordinate and support these unique identifiers across the world. ICANN was formed in 1998 as a nonprofit public benefit corporation with a community of participants from all over the world.