Skip to main content

Interim Tools for Remote Participation

As you know, during ICANN61 in San Juan, Puerto Rico, the ICANN organization was made aware of possible issues with our Adobe Connect services. In an abundance of caution, we took immediate action and deactivated Adobe Connect services – both for external and internal use.

We continue to work with CoSo Cloud LLC, our cloud service provider of Adobe Connect, and Adobe, the publisher, on investigating the exact nature and impact, if any, of the reported issues. This is a complex process and it may take weeks, but we will provide an update on the investigation when we know more.

In the meantime, we have obtained a few trial licenses for WebEx and Zoom that ICANN org will be using in the interim to facilitate meetings with the community. We have asked these individuals to solicit feedback from the community during the trial period, which will help us decide which interim solution best fits our needs.

We recognize that using new tools may not always be easy. Thank you in advance for your patience.


    Robert Guerra  17:56 UTC on 26 March 2018

    ICANN should take this opportunity to assess alternatives to Adobe Connect that are more standards compliant, have regular security reviews and more importantly provide functionality for persons with disabilities. Might I propose getting in touch with experts, such as Dr. Derrick Cogburn at American University who has extensively studied collaboration tools and how they can be used to enhance global public policy in an accessible fashion.

Domain Name System
Internationalized Domain Name ,IDN,"IDNs are domain names that include characters used in the local representation of languages that are not written with the twenty-six letters of the basic Latin alphabet ""a-z"". An IDN can contain Latin letters with diacritical marks, as required by many European languages, or may consist of characters from non-Latin scripts such as Arabic or Chinese. Many languages also use other types of digits than the European ""0-9"". The basic Latin alphabet together with the European-Arabic digits are, for the purpose of domain names, termed ""ASCII characters"" (ASCII = American Standard Code for Information Interchange). These are also included in the broader range of ""Unicode characters"" that provides the basis for IDNs. The ""hostname rule"" requires that all domain names of the type under consideration here are stored in the DNS using only the ASCII characters listed above, with the one further addition of the hyphen ""-"". The Unicode form of an IDN therefore requires special encoding before it is entered into the DNS. The following terminology is used when distinguishing between these forms: A domain name consists of a series of ""labels"" (separated by ""dots""). The ASCII form of an IDN label is termed an ""A-label"". All operations defined in the DNS protocol use A-labels exclusively. The Unicode form, which a user expects to be displayed, is termed a ""U-label"". The difference may be illustrated with the Hindi word for ""test"" — परीका — appearing here as a U-label would (in the Devanagari script). A special form of ""ASCII compatible encoding"" (abbreviated ACE) is applied to this to produce the corresponding A-label: xn--11b5bs1di. A domain name that only includes ASCII letters, digits, and hyphens is termed an ""LDH label"". Although the definitions of A-labels and LDH-labels overlap, a name consisting exclusively of LDH labels, such as"""" is not an IDN."