Skip to main content

Accountability Indicators Feedback - 25 August to 30 September 2017

Accountability indicators feedback 1061x709 09oct17 en

A report summarizing the feedback received and describing the next steps


We launched the Accountability Indicators in August 2017. This is another way for the organization to demonstrate accountability, and helps you see how we are making progress against our strategic objectives.

This dynamic and interactive site allows you to investigate different dimensions of what we do and who we are. We encourage you to share your feedback so that we can continuously improve it.

We've already had some feedback just one month after launch, which you'll see in this report.

From now on, we'll produce this report each quarter.

Where the Feedback Came From

We track the source of feedback as this gives us some insight into the audience for the Accountability Indicators. In August and September 2017 most feedback came from members of the ICANN Board, as we held several interactive sessions on it.

Source of Feedback


In August and September 2017, we received feedback on goal 1.2, 3.2, and 3.3. The feedback was related to the scope of the measurements provided. We also received feedback about the user interface, feedback system, wording, and a question about the process we used to develop the Accountability Indicators.

Accountability Indicators Strategic GoalAccountability Indicators Feedback Topic

Feedback Impact

Changes Made

  • Some typographical errors were fixed
  • Some additional explanatory text was added to the charts in 1.2

Changes Planned

  • We will be delivering an integrated feedback mechanism

Next Steps

  • You'll be able to send your feedback via a form as part of our ticketing system, rather than an email.
  • We will complete a cost/benefit analysis on translating the Accountability Indicators into the other UN languages.
  • We are working on developing the next version of the Accountability Indicators and will seek more input to help focus development where will have the most positive impact.


    Domain Name System
    Internationalized Domain Name ,IDN,"IDNs are domain names that include characters used in the local representation of languages that are not written with the twenty-six letters of the basic Latin alphabet ""a-z"". An IDN can contain Latin letters with diacritical marks, as required by many European languages, or may consist of characters from non-Latin scripts such as Arabic or Chinese. Many languages also use other types of digits than the European ""0-9"". The basic Latin alphabet together with the European-Arabic digits are, for the purpose of domain names, termed ""ASCII characters"" (ASCII = American Standard Code for Information Interchange). These are also included in the broader range of ""Unicode characters"" that provides the basis for IDNs. The ""hostname rule"" requires that all domain names of the type under consideration here are stored in the DNS using only the ASCII characters listed above, with the one further addition of the hyphen ""-"". The Unicode form of an IDN therefore requires special encoding before it is entered into the DNS. The following terminology is used when distinguishing between these forms: A domain name consists of a series of ""labels"" (separated by ""dots""). The ASCII form of an IDN label is termed an ""A-label"". All operations defined in the DNS protocol use A-labels exclusively. The Unicode form, which a user expects to be displayed, is termed a ""U-label"". The difference may be illustrated with the Hindi word for ""test"" — परीका — appearing here as a U-label would (in the Devanagari script). A special form of ""ASCII compatible encoding"" (abbreviated ACE) is applied to this to produce the corresponding A-label: xn--11b5bs1di. A domain name that only includes ASCII letters, digits, and hyphens is termed an ""LDH label"". Although the definitions of A-labels and LDH-labels overlap, a name consisting exclusively of LDH labels, such as"""" is not an IDN."