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Improving Access to ICANN org Content

11 December 2018
By Sally Newell CohenSally Newell Cohen

We know our stakeholders are busy and you don’t always have the time to visit https://icann.org to stay informed of the latest ICANN news. Some of you use a subscription feature called myICANN to receive content updates delivered directly to your email inbox. On 17 December 2018, we will replace myICANN with a subscription feature that is more reliable and compliant with new privacy regulations.

How to Subscribe

If you currently subscribe to myICANN and want to continue to receive ICANN org Announcements delivered to your inbox, visit our Newsletter and Alert subscription page to register. You have the option to receive ICANN org Announcements on a daily or weekly basis.

Your myICANN account will be deleted on 17 December 2018 and will not be transferred to the new platform. You can visit the Newsletter and Alert subscription page to subscribe to ICANN org Announcements at any time.

On the Newsletter and Alert subscription page, you can also subscribe to ICANN’s Monthly Regional Newsletters. These regional newsletters are available for Asia Pacific (AP); Europe, Middle East, Africa (EMEA); Latin American and the Caribbean (LAC); and North America (NA). ICANN’s Monthly Regional Newsletters are translated into several languages.

The current myICANN page, which includes links to various features and pages like the ICANN Events Calendar, will be redirected to a new page with the same links.

Why Are We Sunsetting myICANN?

Unfortunately, the foundational technology of the myICANN feature is outdated and unreliable. These deficiencies include:

  • The feature is not compliant with the General Data Protection Regulation (GDPR).
  • Ongoing reports of broken links to https://icann.org content.
  • Unreliable delivery of emails.
  • Outdated topics and categories.
  • Costly to maintain.

In addition to these bugs, the level of engagement for myICANN email alerts is low. The fix we have to replace myICANN is a temporary solution while we wait for the launch of the Information Transparency Initiative (ITI). Any work performed to improve the existing myICANN technology would be of short term value. After much consideration of the cost, resources, and time required to fix the existing myICANN feature, we decided to sunset it and implement this temporary, more cost-effective fix.

Please note, this temporary replacement subscription feature won’t allow you to sign up for all the content types and topics currently available with myICANN. The only content types currently available for this subscription service is ICANN org Announcements in English and the Monthly Regional Newsletters. We are exploring ways to add ICANN org Blogs to the replacement subscription feature and ask for your patience during this process.

Improved Content Subscriptions are Coming

The ITI team is working on a new, more robust feature that will allow you to subscribe to the topics and content types you are most interested in receiving via email. This feature will leverage ICANN’s new multilingual taxonomy and allow you to subscribe to a variety of topics, in the language of your choice, and at a frequency most suitable to you. As mentioned above, this new subscription feature will be available when ITI launches in 2020. In the meantime, we thank you for your understanding as we work on that improved subscription service.

Don’t forget to sign up for ICANN org Announcement alerts and Monthly Regional Newsletters by subscribing here

If you have questions or concerns, please email us at: newsalerts@icann.org.

 

 

Authors

Sally Newell Cohen

Sally Newell Cohen

SVP, Global Communications and Language Services
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