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Board Approves Singapore Hub Expansion

As part of its globalization strategy, ICANN established an Asia Pacific Hub in Singapore in August 2013, to better serve its regional stakeholders.

To further such globalization objectives, the ICANN Board has approved that the Singapore office will be moving into a larger space in FY16. The staff have identified and evaluated the location and cost of a suitable office facility. The targeted move-in date is 1 October 2015.

Over the past year, both Singapore and Istanbul offices have grown in terms of staff strength as well as functional support. There are currently 18 staff members based in Singapore providing a range of services such as registry and registrar services management, stakeholder engagement, contractual compliance and customer service support, as well as support functions such as operations, IT, communications, legal, finance and HR.

In Istanbul, there are 12 staff members also providing a range of services including registry and registrar services, contractual compliance, policy development support, communications and HR, and plans to hire a Customer Service Center role to support our globalization strategy to provide multi-lingual support.

This positions ICANN for long-term stability to continue our work to maintain a secure, stable and interoperable Internet, and cements the vision of having three global hubs to serve the global community.


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Internationalized Domain Name ,IDN,"IDNs are domain names that include characters used in the local representation of languages that are not written with the twenty-six letters of the basic Latin alphabet ""a-z"". An IDN can contain Latin letters with diacritical marks, as required by many European languages, or may consist of characters from non-Latin scripts such as Arabic or Chinese. Many languages also use other types of digits than the European ""0-9"". The basic Latin alphabet together with the European-Arabic digits are, for the purpose of domain names, termed ""ASCII characters"" (ASCII = American Standard Code for Information Interchange). These are also included in the broader range of ""Unicode characters"" that provides the basis for IDNs. The ""hostname rule"" requires that all domain names of the type under consideration here are stored in the DNS using only the ASCII characters listed above, with the one further addition of the hyphen ""-"". The Unicode form of an IDN therefore requires special encoding before it is entered into the DNS. The following terminology is used when distinguishing between these forms: A domain name consists of a series of ""labels"" (separated by ""dots""). The ASCII form of an IDN label is termed an ""A-label"". All operations defined in the DNS protocol use A-labels exclusively. The Unicode form, which a user expects to be displayed, is termed a ""U-label"". The difference may be illustrated with the Hindi word for ""test"" — परीका — appearing here as a U-label would (in the Devanagari script). A special form of ""ASCII compatible encoding"" (abbreviated ACE) is applied to this to produce the corresponding A-label: xn--11b5bs1di. A domain name that only includes ASCII letters, digits, and hyphens is termed an ""LDH label"". Although the definitions of A-labels and LDH-labels overlap, a name consisting exclusively of LDH labels, such as""icann.org"" is not an IDN."