The registry fees consist of the registry fixed fee and the registry-level transaction fee (collectively, the "Registry-Level Fees"). This fee is due quarterly and is billed 30 days following the end of each calendar quarter. Invoicing is sent every 31 January, 30 April, 31 July, and 31 October.
Please refer to Article 6 of the Registry Agreement for more details.
Automated invoicing was implemented on 31 July 2018. All invoices are delivered by email to the billing email address on record in the Naming Service portal (NSp) unless postal mail is requested by the registry. To update the delivery method please contact email@example.com.
Except as stated on the invoice, standard billing terms are Net 30 (due within 30 days). Late fees are a provision of the ICANN agreements and due at a rate of 1.5% per month or, if less, the maximum rate permitted by applicable law.
ICANN's preferred method of payment is ACH transfer or wire transfer, which are the most secure and most reliable methods of payment. We also accept checks and credit card payments. Please see "Instructions for Payments to ICANN" section for more detailed instructions.
Refunds are issued to accounts with no outstanding invoices when overpayment or open credit memos exist. The request must be submitted electronically using the ICANN Refund Request Form and signed by an authorized party of the account. Refunds are issued within 30 days following receipt of the requested form. Please contact firstname.lastname@example.org to obtain the required form.
Past Due Fees
Past due fees are a breach of the agreement. Accounts with past due amounts are escalated to Contractual Compliance or other resources for resolution.
If you have any questions related to your invoice or the amount due please contact email@example.com so that we may answer your request.
Updated as of 31 March 2018