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Operations Performance Metrics Dashboard | July 2015 - June 2016

No List of Metrics Service Level Targets (SLTs)
1a Registry Agreement Change of Control Assignments – Administrative Completeness Check 30 calendar days (corrected)
1b Registry Agreement Change of Control Assignments – ICANN Review
(Ref: Section 7.5(a) of the Registry Agreement)
30 calendar days
2a Registry Service Evaluation Process (RSEP) – Administrative Completeness Check (i.e., Pending Completeness Status) 15 calendar days
2b Registry Service Evaluation Process (RSEP) – ICANN Review
(Ref: the RSEP Policy at https://www.icann.org/resources/pages/registries/rsep/policy-en)
15 calendar days
3 Registrar Early Adoption – ICANN processes request 2 business days

Metrics #1a: Registry Agreement Change of Control Assignments – Administrative Completeness Check

Month Average number of days for Administrative Completeness Check Percentage within SLT (30 days)
June 2016 9 100
May 2016 13 100
April 2016 6 100
March 2016 24 100
February 2016 No requests NA
January 2016 No requests NA
December 2015 No requests NA
November 2015 No requests NA
October 2015 No requests NA
September 2015 No requests NA
August 2015 No requests NA
July 2015 No requests NA

Metrics #1b: Registry Agreement Change of Control Assignments – ICANN Review

Month Average number of days for ICANN Review Percentage within SLT (30 days)
June 2016 20 100
May 2016 30 100
April 2016 26 100
March 2016 No requests NA
February 2016 No requests NA
January 2016 No requests NA
December 2015 No requests NA
November 2015 No requests NA
October 2015 No requests NA
September 2015 No requests NA
August 2015 No requests NA
July 2015 No requests NA

Metrics #2a: Registry Service Evaluation Process (RSEP) – Administrative Completeness Check

Month Average number of days for Administrative Completeness Check Percentage within SLT (15 days)
June 2016 4 100
May 2016 4 100
April 2016 2 100
March 2016 4 100
February 2016 2 100
January 2016 1 100
December 2015 9 88
November 2015 7 100
October 2015 6 100
September 2015 12 100
August 2015 9 100
July 2015 8 100

Metrics #2b: Registry Service Evaluation Process (RSEP) – ICANN Review

Month Average number of days for ICANN Review Percentage within SLT (15 days)
June 2016 10 100
May 2016 7 100
April 2016 3 100
March 2016 6 100
February 2016 4 100
January 2016 8 100
December 2015 4 100
November 2015 9 100
October 2015 11 100
September 2015 14 100
August 2015 11 100
July 2015 13 100

Metrics #3: Registrar Early Adoption

Month Average number of days for ICANN processes request Percentage within SLT (2 days)
June 2016 6 100
May 2016 2 100
April 2016 7 33
March 2016 No requests NA
February 2016 No requests NA
January 2016 No requests NA
December 2015 No requests NA
November 2015 No requests NA
October 2015 No requests NA
September 2015 1 100
August 2015 No requests NA
July 2015 No requests NA
Domain Name System
Internationalized Domain Name ,IDN,"IDNs are domain names that include characters used in the local representation of languages that are not written with the twenty-six letters of the basic Latin alphabet ""a-z"". An IDN can contain Latin letters with diacritical marks, as required by many European languages, or may consist of characters from non-Latin scripts such as Arabic or Chinese. Many languages also use other types of digits than the European ""0-9"". The basic Latin alphabet together with the European-Arabic digits are, for the purpose of domain names, termed ""ASCII characters"" (ASCII = American Standard Code for Information Interchange). These are also included in the broader range of ""Unicode characters"" that provides the basis for IDNs. The ""hostname rule"" requires that all domain names of the type under consideration here are stored in the DNS using only the ASCII characters listed above, with the one further addition of the hyphen ""-"". The Unicode form of an IDN therefore requires special encoding before it is entered into the DNS. The following terminology is used when distinguishing between these forms: A domain name consists of a series of ""labels"" (separated by ""dots""). The ASCII form of an IDN label is termed an ""A-label"". All operations defined in the DNS protocol use A-labels exclusively. The Unicode form, which a user expects to be displayed, is termed a ""U-label"". The difference may be illustrated with the Hindi word for ""test"" — परीका — appearing here as a U-label would (in the Devanagari script). A special form of ""ASCII compatible encoding"" (abbreviated ACE) is applied to this to produce the corresponding A-label: xn--11b5bs1di. A domain name that only includes ASCII letters, digits, and hyphens is termed an ""LDH label"". Although the definitions of A-labels and LDH-labels overlap, a name consisting exclusively of LDH labels, such as""icann.org"" is not an IDN."