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Contracted Parties

ICANN’s contracted parties consist of generic top-level domain (gTLD) registry operators and accredited registrars.

Operations Performance Metrics Dashboard | July 2014 - June 2015

No List of Metrics Service Level Targets (SLTs)
1a Registry Agreement Change of Control Assignments – Administrative Completeness Check 15 calendar days
1b Registry Agreement Change of Control Assignments – ICANN Review
(Ref: Section 7.5(a) of the Registry Agreement)		 30 calendar days
2a Registry Service Evaluation Process (RSEP) – Administrative Completeness Check (i.e., Pending Completeness Status) 15 calendar days
2b Registry Service Evaluation Process (RSEP) – ICANN Review
(Ref: the RSEP Policy at https://www.icann.org/resources/pages/registries/rsep/policy-en)		 15 calendar days
3 Registrar Early Adoption – ICANN processes request 2 business days
4 Trademark Clearinghouse (TMCH) uptime – Trademark Clearinghouse API 99.9%

 

Metrics #1a: Registry Agreement Change of Control Assignments – Administrative Completeness Check

Month Average number of days for Administrative Completeness Check Percentage within SLT (15 days)
June 2015 12 100
May 2015 2 100
April 2015 No requests NA
March 2015 No requests NA
February 2015 No requests NA
January 2015 9 100
December 2014 6 100
November 2014 12 100
October 2014 8 100
September 2014 10 100
August 2014 1 100
July 2014 27 50
Bar Graph of Metrics #1a: Registry Agreement Change of Control Assignments - Administrative Completeness Check

 

Metrics #1b: Registry Agreement Change of Control Assignments – ICANN Review

Month Average number of days for ICANN Review Percentage within SLT (30 days)
June 2015 30 100
May 2015 27 100
April 2015 No requests NA
March 2015 No requests NA
February 2015 No requests NA
January 2015 No requests NA
December 2014 17 100
November 2014 7 100
October 2014 6 100
September 2014 No requests NA
August 2014 13 100
July 2014 No requests NA
Bar Graph of Metrics #1b: Registry Agreement Change of Control Assignments - ICANN Review

 

Metrics #2a: Registry Service Evaluation Process (RSEP) – Administrative Completeness Check

Month Average number of days for Administrative Completeness Check Percentage within SLT (15 days)
June 2015 7 100
May 2015 12 100
April 2015 13 78
March 2015 11* (corrected) 80* (corrected)
February 2015 15* (corrected) 0* (corrected)
January 2015 13 100
December 2014 No requests NA
November 2014 10 100
October 2014 9 100
September 2014 2 100
August 2014 6 100
July 2014 4 92
Bar Graph of Metrics #2a: RSEP - Administrative Completeness Check

 

Metrics #2b: Registry Service Evaluation Process (RSEP) – ICANN Review

Month Average number of days for ICANN Review Percentage within SLT (15 days)
June 2015 10 100
May 2015 11 100
April 2015 12 100
March 2015 14 100
February 2015 3 100
January 2015 0 NA
December 2014 15 100
November 2014 15 100
October 2014 15 50
September 2014 5 100
August 2014 6 100
July 2014 12 100
Bar Graph of Metrics #2b: RSEP - ICANN Review

 

Metrics #3: Registrar Early Adoption

Month Average number of days for ICANN processes request Percentage within SLT (2 days)
June 2015 No requests NA
May 2015 No requests NA
April 2015 1 100
March 2015 No requests NA
February 2015 No requests NA
January 2015 No requests NA
December 2014 No requests NA
November 2014 1 100
October 2014 No requests NA
September 2014 1 100
August 2014 1 100
July 2014 No requests NA
Bar Graph of Metrics #3: Registrar Early Adoption

 

Metrics #4: TMCH uptime

Month Average percentage of TMCH uptime Percentage within SLT (99.9%)
June 2015 100 100
May 2015 100 100
April 2015 100 100
March 2015 100 100
February 2015 100 100
January 2015 100 100
December 2014 100 100
November 2014 100 100
October 2014 100 100
September 2014 100 100
August 2014 100 100
July 2014 100 100