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Important Update from Constituency Travel

ICANN Travel Provider Change Is Complete

On 31 March 2016, ICANN transitioned its travel support vendor from BCD Travel to FCM Travel Solutions. The move to FCM enables the Travel Team to continue to provide first-class customer service.

What's New?

We have adopted a model that better serves our global community. FCM provides regional agents to give you email or phone support in your local time zone with more language options. You will have new travel tools, including an online travel portal with features such as:

  • Contact information for FCM regional agents
  • 24/7 access to the travel request link
  • Management of traveler profile information (e.g., frequent flyer information)
  • Language preference selection for the site (for most languages)

What's Not New

There are no changes to ICANN travel policy guidelines.

Training Webinars

The Travel Team will host two training webinars for community members. The training will include how to use the new travel portal. We will also give you important FCM contact information.

The webinars are scheduled for 17 May at 12:00 UTC and 18 May at 20:00 UTC (details to be determined). Closer to the date, we'll provide connection information to the SO-AC support teams to share with community members. You can also find information at: https://community.icann.org/display/trvlconstit/Constituency+Travel+Home.

Contact Us

Please direct any questions to: constituency-travel@icann.org.


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Domain Name System
Internationalized Domain Name ,IDN,"IDNs are domain names that include characters used in the local representation of languages that are not written with the twenty-six letters of the basic Latin alphabet ""a-z"". An IDN can contain Latin letters with diacritical marks, as required by many European languages, or may consist of characters from non-Latin scripts such as Arabic or Chinese. Many languages also use other types of digits than the European ""0-9"". The basic Latin alphabet together with the European-Arabic digits are, for the purpose of domain names, termed ""ASCII characters"" (ASCII = American Standard Code for Information Interchange). These are also included in the broader range of ""Unicode characters"" that provides the basis for IDNs. The ""hostname rule"" requires that all domain names of the type under consideration here are stored in the DNS using only the ASCII characters listed above, with the one further addition of the hyphen ""-"". The Unicode form of an IDN therefore requires special encoding before it is entered into the DNS. The following terminology is used when distinguishing between these forms: A domain name consists of a series of ""labels"" (separated by ""dots""). The ASCII form of an IDN label is termed an ""A-label"". All operations defined in the DNS protocol use A-labels exclusively. The Unicode form, which a user expects to be displayed, is termed a ""U-label"". The difference may be illustrated with the Hindi word for ""test"" — परीका — appearing here as a U-label would (in the Devanagari script). A special form of ""ASCII compatible encoding"" (abbreviated ACE) is applied to this to produce the corresponding A-label: xn--11b5bs1di. A domain name that only includes ASCII letters, digits, and hyphens is termed an ""LDH label"". Although the definitions of A-labels and LDH-labels overlap, a name consisting exclusively of LDH labels, such as""icann.org"" is not an IDN."