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Request for Proposal for Web Accessibility Assessment for

The Internet Corporation for Assigned Names and Numbers ("ICANN") is seeking one or more providers to conduct an assessment of website accessibility including and possibly the related subsidiary websites.  The selected provider(s) will provide an initial assessment of ICANN's websites for meeting internationally recognized W3C Web Content Accessibility Guidelines (WCAG) v2.0 Level AA and include an identification of tools, best practices, processes, and strategy for implementation.

ICANN anticipates a contract to be signed and work to begin no later than March 2015.

One of the goals of the initial assessment is to gain meaningful insight and baseline how ICANN is performing on web accessibility today, to understand what is required to improve, and gain a plan to execute whereby ICANN can measure improvements over a one-year timeframe. We will engage disability stakeholders to perform testing and validate our approach and perform a follow-on survey one year later, to ensure improvements are allowing disable persons to participate.  ICANN is seeking qualified providers to advise on this set of complex activities in a timely and efficient manner.

A multi-stakeholder review team will make use of the Web Accessibility Assessment to review its impact on participation in ICANN policy and the Internet, and inform recommendations for prioritized remediation areas. The review will also inform recommendations to ICANN product roadmap for the website and additional initiatives that should be undertaken.

For additional information and instructions for submitting responses please click here [ZIP, 741 KB].

Proposals should be submitted to by 23:59 UTC on 20 January 2015.

RFP timeline at a glance:



RFP published

23 December 2014

Participants to indicate interest in submitting RFP

9 January 2015

Participants submit any questions to ICANN

12 January 2015 by 23:59 UTC

ICANN responds to participant questions

16 January 2015

Participant RFP proposals due by

20 January 2015 by 23:59 UTC

Target date for selection of vendor

7 February 2015

Target start date for implementation

21 February 2015

Complete Assessment (Draft, Final) – Target

31 March 2015 – 30 April 2015

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Internationalized Domain Name ,IDN,"IDNs are domain names that include characters used in the local representation of languages that are not written with the twenty-six letters of the basic Latin alphabet ""a-z"". An IDN can contain Latin letters with diacritical marks, as required by many European languages, or may consist of characters from non-Latin scripts such as Arabic or Chinese. Many languages also use other types of digits than the European ""0-9"". The basic Latin alphabet together with the European-Arabic digits are, for the purpose of domain names, termed ""ASCII characters"" (ASCII = American Standard Code for Information Interchange). These are also included in the broader range of ""Unicode characters"" that provides the basis for IDNs. The ""hostname rule"" requires that all domain names of the type under consideration here are stored in the DNS using only the ASCII characters listed above, with the one further addition of the hyphen ""-"". The Unicode form of an IDN therefore requires special encoding before it is entered into the DNS. The following terminology is used when distinguishing between these forms: A domain name consists of a series of ""labels"" (separated by ""dots""). The ASCII form of an IDN label is termed an ""A-label"". All operations defined in the DNS protocol use A-labels exclusively. The Unicode form, which a user expects to be displayed, is termed a ""U-label"". The difference may be illustrated with the Hindi word for ""test"" — परीका — appearing here as a U-label would (in the Devanagari script). A special form of ""ASCII compatible encoding"" (abbreviated ACE) is applied to this to produce the corresponding A-label: xn--11b5bs1di. A domain name that only includes ASCII letters, digits, and hyphens is termed an ""LDH label"". Although the definitions of A-labels and LDH-labels overlap, a name consisting exclusively of LDH labels, such as"""" is not an IDN."