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Request for Proposal: Real-Time Transcription Services

The Internet Corporation for Assigned Names and Numbers ("ICANN") is soliciting proposals from various vendors to identify one or more additional suppliers qualified to provide Real-Time Transcription (RTT) service (also referred to as Computer Assisted Real-Time Translation - CART). The services shall be provided both remotely from the supplier's location as well as on-site at ICANN's World Headquarters in Los Angeles, CA. Providers shall also be required to provide corrected post-meeting transcripts. The service serves ICANN's Board and other select community meetings and are published as the meeting minutes of record.

RFP timeline at a glance:

Activity Estimated Dates
RFP published 9 December 2016
Participants to indicate interest in submitting RFP proposal 16 December 2016 by 23:59 PST
Participants submit any questions to ICANN (see Excel template in RFP packet) 16 December 2016 by 23:59 PST
ICANN responds to participant questions 20 December 2016
Participant proposals due by 9 January 2017 by 23:59 PST
Evaluation of responses 10 January to 3 February
Final evaluations, contracting and award 6 February to 17 February

For an overview of the RFP, please click here [PDF, 244 KB].

Indications of interest are to be received by 23:59 PST on 16 December 2016 by emailing . Proposals should be electronically submitted by 23:59 PST on 9 January 2017 using ICANN's sourcing tool, access to which may be requested via the same email address above. Submissions should be provided using supplied templates, supplemented by additional information, as necessary.

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Internationalized Domain Name ,IDN,"IDNs are domain names that include characters used in the local representation of languages that are not written with the twenty-six letters of the basic Latin alphabet ""a-z"". An IDN can contain Latin letters with diacritical marks, as required by many European languages, or may consist of characters from non-Latin scripts such as Arabic or Chinese. Many languages also use other types of digits than the European ""0-9"". The basic Latin alphabet together with the European-Arabic digits are, for the purpose of domain names, termed ""ASCII characters"" (ASCII = American Standard Code for Information Interchange). These are also included in the broader range of ""Unicode characters"" that provides the basis for IDNs. The ""hostname rule"" requires that all domain names of the type under consideration here are stored in the DNS using only the ASCII characters listed above, with the one further addition of the hyphen ""-"". The Unicode form of an IDN therefore requires special encoding before it is entered into the DNS. The following terminology is used when distinguishing between these forms: A domain name consists of a series of ""labels"" (separated by ""dots""). The ASCII form of an IDN label is termed an ""A-label"". All operations defined in the DNS protocol use A-labels exclusively. The Unicode form, which a user expects to be displayed, is termed a ""U-label"". The difference may be illustrated with the Hindi word for ""test"" — परीका — appearing here as a U-label would (in the Devanagari script). A special form of ""ASCII compatible encoding"" (abbreviated ACE) is applied to this to produce the corresponding A-label: xn--11b5bs1di. A domain name that only includes ASCII letters, digits, and hyphens is termed an ""LDH label"". Although the definitions of A-labels and LDH-labels overlap, a name consisting exclusively of LDH labels, such as"""" is not an IDN."