Public Comment is a vital part of our multistakeholder model. It provides a mechanism for stakeholders to have their opinions and recommendations formally and publicly documented. It is an opportunity for the ICANN community to effect change and improve policies and operations.
The ccNSO Council and ccNSO Guideline Review Committee welcome this opportunity to provide feedback and comments on the proposed continuous improvement framework and commends the continuous Improvement Program Community Coordination Group with its work to date.
The ccNSO supports:
- The proposed definition of continuous improvement.
- The principles in general, given their flexible nature.
- The design criteria for a general approach or framework that can be applied across an by the various groups.
Comments:
- There is a discrepancy between the core elements of the definition and the continuing focus on the goals of the organizational reviews.
- The proposed cycle included in the Framework is related to the concept of Holistic Reviews and the time between Holistic Reviews is unknown.
- Based on ccNSO experience, the proposed 3 year cycle may not be aligned with the realities of continuous improvement projects.