Request for Proposal: Real-Time Transcription Services

12 December 2016

The Internet Corporation for Assigned Names and Numbers ("ICANN") is soliciting proposals from various vendors to identify one or more additional suppliers qualified to provide Real-Time Transcription (RTT) service (also referred to as Computer Assisted Real-Time Translation - CART). The services shall be provided both remotely from the supplier's location as well as on-site at ICANN's World Headquarters in Los Angeles, CA. Providers shall also be required to provide corrected post-meeting transcripts. The service serves ICANN's Board and other select community meetings and are published as the meeting minutes of record.

RFP timeline at a glance:

Activity Estimated Dates
RFP published 9 December 2016
Participants to indicate interest in submitting RFP proposal 16 December 2016 by 23:59 PST
Participants submit any questions to ICANN (see Excel template in RFP packet) 16 December 2016 by 23:59 PST
ICANN responds to participant questions 20 December 2016
Participant proposals due by 9 January 2017 by 23:59 PST
Evaluation of responses 10 January to 3 February
Final evaluations, contracting and award 6 February to 17 February

For an overview of the RFP, please click here [PDF, 244 KB].

Indications of interest are to be received by 23:59 PST on 16 December 2016 by emailing RealtimeTranscription-RFP@icann.org . Proposals should be electronically submitted by 23:59 PST on 9 January 2017 using ICANN's sourcing tool, access to which may be requested via the same email address above. Submissions should be provided using supplied templates, supplemented by additional information, as necessary.