Request for Proposal for Web Accessibility Assessment for ICANN.org

23 December 2014

The Internet Corporation for Assigned Names and Numbers ("ICANN") is seeking one or more providers to conduct an assessment of website accessibility including ICANN.org and possibly the related subsidiary websites.  The selected provider(s) will provide an initial assessment of ICANN's websites for meeting internationally recognized W3C Web Content Accessibility Guidelines (WCAG) v2.0 Level AA and include an identification of tools, best practices, processes, and strategy for implementation.

ICANN anticipates a contract to be signed and work to begin no later than March 2015.

One of the goals of the initial assessment is to gain meaningful insight and baseline how ICANN is performing on web accessibility today, to understand what is required to improve, and gain a plan to execute whereby ICANN can measure improvements over a one-year timeframe. We will engage disability stakeholders to perform testing and validate our approach and perform a follow-on survey one year later, to ensure improvements are allowing disable persons to participate.  ICANN is seeking qualified providers to advise on this set of complex activities in a timely and efficient manner.

A multi-stakeholder review team will make use of the Web Accessibility Assessment to review its impact on participation in ICANN policy and the Internet, and inform recommendations for prioritized remediation areas. The review will also inform recommendations to ICANN product roadmap for the website and additional initiatives that should be undertaken.

For additional information and instructions for submitting responses please click here [ZIP, 741 KB].

Proposals should be submitted to webaccessibility-rfp@icann.org by 23:59 UTC on 20 January 2015.

RFP timeline at a glance:



RFP published

23 December 2014

Participants to indicate interest in submitting RFP

9 January 2015

Participants submit any questions to ICANN

12 January 2015 by 23:59 UTC

ICANN responds to participant questions

16 January 2015

Participant RFP proposals due by

20 January 2015 by 23:59 UTC

Target date for selection of vendor

7 February 2015

Target start date for implementation

21 February 2015

Complete Assessment (Draft, Final) – Target

31 March 2015 – 30 April 2015