ICANN Announcements

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ICANN Request for Proposal (RFP): End User Survey

14 January 2022

Today, the Internet Corporation for Assigned Names and Numbers organization (ICANN org) issued a request for proposal (RFP) to identify a qualified provider or providers to design and conduct a survey to assess end-user experience with the Internet on a limited set of topics.

The At-Large Advisory Committee (ALAC), in collaboration with over 250 At-Large Structure organizations across the globe, expresses the interests of individual Internet end users within the ICANN community. The ALAC provides advice on the activities of ICANN, including Internet policies developed by ICANN's Supporting Organizations.

By surveying specific respondent groups identified by the ALAC, ICANN aims to bolster the data collection efforts of the At-Large community related to Internet end users on the topic of Internationalized Domain Names (IDNs) and Universal Acceptance (UA). The survey will allow the ALAC to collect the perspectives of targeted end users about IDNs and UA in the Hindi language, in selected regions of India, within the limitations of the estimated support allocation.

Through the issuance of this RFP, the ICANN org solicits proposals from qualified suppliers for the provision of the services.

For a complete overview of this RFP, including the timeline, please click here.

Indications of interest should be emailed to End.User.Survey-RFP@icann.org.

Proposals should be electronically submitted using ICANN's sourcing tool at the latest by 23:59 UTC on 7 February 2022. Access to this tool may be requested via the same email.


ICANN's mission is to help ensure a stable, secure, and unified global Internet. To reach another person on the Internet, you need to type an address – a name or a number – into your computer or other device. That address must be unique so computers know where to find each other. ICANN helps coordinate and support these unique identifiers across the world. ICANN was formed in 1998 as a nonprofit public benefit corporation with a community of participants from all over the world.