Public Comment

Public Comment is a vital part of our multistakeholder model. It provides a mechanism for stakeholders to have their opinions and recommendations formally and publicly documented. It is an opportunity for the ICANN community to effect change and improve policies and operations.

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Name: Benson King'Ori Mugure
Date: 15 Mar 2026
Other Comments

1. Heavy Bureaucracy and Layering: The decision-making process is highly layered. External panels do the initial groundwork, an internal "Technical Review Team" oversees them and requests changes, and a completely separate internal group called "Program Governance" makes the final binding decisions. One could argue this creates a slow or overly bureaucratic pipeline. The framework requires external experts to draft reports, the internal TRT to review them and ask "Clarifying Questions" (CQs), and a completely separate internal "Program Governance" group to make the final binding determination. While this separation of powers is likely designed to prevent conflicts of interest and ensure objective oversight, it builds multiple potential bottlenecks into the system.

I think we should establish Strict Internal SLAs (Service Level Agreements): While the external panels have strict deadlines (e.g., 14 days to provide the Initial Assessment to the TRT, or 30 days to review a Mitigation Plan), there are fewer hard deadlines for how long the internal Program Governance group can take to adopt a report and make a final determination. I recommend establishing legally binding time limits for internal ICANN hand-offs.

I also recommend Applicant Engagement. Currently, the TRT can issue clarifying questions to the external panels to resolve ambiguities. I recommend allowing the applicant to participate in these clarification dialogues directly, rather than waiting for a finalized report to be published before they can respond or initiate an Evaluation Challenge.


2. Subjectivity vs. Objectivity: While the framework claims to rely on data, there is a large amount of human subjectivity built into the rules. For example, during the Temporary Delegation phase, the Technical Review Team is explicitly told to use its "professional judgment and experience" to decide how to collect data and monitor the string. Leaving data collection modes (No Interruption, Controlled Interruption, Visible Interruption, etc.) to the TRT's sole discretion without a standardized rubric makes the process vulnerable to inconsistencies. Perhaps the team should be tasked with coming up with a rubric for this first. I also recommend that that the TRT publish their specific data-collection rubric and monitoring criteria for a string prior to initiating the Temporary Delegation. This ensures the applicant knows exactly what thresholds will trigger an emergency "kill switch".

I also recommend that ICANN implement standardized, automated anomaly-detection algorithms for the initial quantitative data (like DNS Magnitude Data and DITL data) to minimize human bias before the qualitative assessment phase even begins.


3. Lengthy Timelines: The timeline for applicants can be extremely long. Between a 90 to 365-day live testing period, 30-day public comment periods for various reports, and allowing applicants up to two full years to implement their safety fixes, the process could significantly delay the roll-out of new internet infrastructure. Perhaps there should be a faster pathway that could include more participation from applicants. I also recommend the following:

Create a "Fast-Track" for Zero-Risk Strings: If the Initial Assessment's quantitative data shows absolutely "no or only a small amount of sporadic queries", I recommend that these strings bypass the 90-day Temporary Delegation phase entirely and proceed directly to contracting.

Proactive Mitigation Plans (Applicant Participation): To address the 2-year mitigation timeline, I recommending a "Proactive Mitigation" pathway. Currently, an applicant must wait for their string to be officially flagged as high-risk and placed on the Collision String List before they can submit a High-Risk String Mitigation Plan. I propose allowing applicants who know their string will have high traffic to submit a Mitigation Plan concurrently with their initial application. This would allow the external panels to evaluate the root cause and the applicant's proposed fix immediately, shaving months or years off the back-end of the process.

Summary of Submission

While we appreciate the proposed framework's structural separation of powers designed to ensure objective oversight, our overall position is that the current design will severely hinder the rollout of new internet infrastructure. Specifically, the framework suffers from three major flaws: heavy bureaucracy and layering that creates unnecessary internal bottlenecks; a heavy reliance on human subjectivity rather than objectivity during data collection and monitoring; and excessively lengthy timelines associated with live testing and mitigation phases.


To optimize the framework for operational efficiency, transparency, and applicant inclusion, we offer several key recommendations. ICANN must establish strict, legally binding internal Service Level Agreements (SLAs) for internal hand-offs and final determinations. To reduce subjectivity, the Technical Review Team (TRT) should be required to publish a standardized data-collection rubric and clear thresholds prior to Temporary Delegations, supplemented by automated anomaly-detection algorithms. Finally, to combat extreme delays, we recommend creating a "Fast-Track" for zero-risk strings to bypass the 90-day testing phase entirely, alongside a "Proactive Mitigation" pathway that allows applicants to submit Mitigation Plans concurrently with their initial applications.