Public Comment

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Name: Azhar Ibrahim
Date: 27 Feb 2026
Other Comments

The work delivered by the UA Expert Working Group in a compressed timeframe is both commendable and appreciated. The group demonstrated strong commitment by making themselves available for short-duration engagements and still producing a structured draft that attempts to address UA adoption across a diverse global ecosystem.

The community owes its thanks to the members who contributed to this effort under tight timelines. ICANN should consider formally recognizing this contribution not only for the output itself, but for the professional commitment shown in advancing an issue that has long struggled to move from discussion to implementation.

The draft represents an ambitious and well-organized starting point. However, it also reflects certain systemic constraints that should be acknowledged if UA adoption is to progress meaningfully.

Most notably, the framework is built around encouraging adoption rather than interrogating why adoption has remained uneven despite years of technical readiness. At this stage in the UA journey, the barriers are less about awareness and more about ecosystem readiness, prioritization, and operational alignment.

Potential Gaps

Several important stakeholder segments and use environments remain underemphasized:

Startup’s, Small and Medium Enterprises — which form the backbone of digital economies are not sufficiently addressed. These entities often operate widely used platforms but lack the resources to navigate technical upgrades without structured support.

Content & Creator Platforms - While social media is mentioned, broader creator ecosystems such as blogging tools, CMS platforms, and digital publishing environments require more focused attention as they directly shape user-facing adoption.

Financial Services & E-commerce - Payment gateways, banking workflows, and checkout systems frequently block internationalized inputs due to validation constraints. Given their role in enabling economic participation, this sector deserves dedicated treatment.

Mobile Ecosystem - Mobile-first environments — especially across developing markets — are underrepresented. For billions of users, the mobile interface is the primary digital touchpoint.

Accountability Mechanisms - The framework remains largely voluntary in tone. Without some form of expectation-setting, progress risks remaining uneven.

Implementation Realities - The document correctly acknowledges global scarcity of internationalization expertise. However, coordination across the breadth of stakeholders envisioned will require sustained effort and sequencing.

The “readiness paradox” — where platforms wait for infrastructure and infrastructure waits for demand — is recognized but not fully resolved. Breaking this cycle requires synchronized adoption pathways rather than parallel encouragement.

Measurement also presents complexity. Reliance on self-reporting and activity-based indicators risks tracking effort rather than outcome.

Further, linguistic diversity introduces real-world testing challenges across scripts, bidirectional text environments, and mixed-language use cases — all of which require more sustained validation frameworks.

Prioritization

To maintain momentum and deliver visible progress, a phased approach may be beneficial:

Near-Term (0–12 months)

• Establish a clear operational definition of UA readiness

• Promote adoption of existing standards

• Prioritize DNS industry readiness

• Develop stakeholder-specific guidance resources

• Establish baseline measurement mechanisms

Mid-Term (12–24 months)

• Focus on high-impact open-source platforms

• Build business and operational cases for major technology providers

• Develop practitioner-oriented technical materials

• Leverage public sector pathways through IGOs

• Address hosting-layer readiness

Long-Term (24+ months)

• Academic integration

• Standards evolution

• System administrator engagement

Across all phases, case studies, regional partnerships, and targeted messaging should remain cross-cutting enablers.

Strategic Opportunities

To accelerate adoption:

• A “coalition of early adopters” could create positive momentum

• A UA maturity model could enable incremental progress tracking

• Regional champions could localize adoption efforts

• Regulatory and procurement pathways may need to be explored where voluntary alignment is insufficient

• Multilingual emergency communication use cases offer a compelling societal benefit that could accelerate acceptance

Institutional Continuity

Perhaps most importantly, the value of this expert group should not be confined to this exercise alone.

ICANN should consider evolving this group into a continuing strategic resource that can support ICANN and its various groups through specialized UA-focused efforts, assess ecosystem readiness beyond awareness indicators, evaluate impact of ICANN-led initiatives and provide periodic insight to the Board on practical adoption progress

UA is ultimately an infrastructure readiness issue. Sustained expert continuity could help bridge the gap between aspiration and implementation. This draft provides a strong foundation. The next challenge lies in sequencing priorities, sustaining engagement, and translating strategic intent into measurable readiness.

Summary of Attachment


Summary of Submission

Firstly, I would like to acknowledge the significant contribution made by the UA Expert Working Group in delivering a structured framework within a limited timeframe. The commitment shown by the members in developing this draft is commendable, and ICANN may wish to formally recognize this effort. The composition of the group reflects strong cross-stakeholder and industry representation, and the leadership demonstrated in bringing this expertise together deserves appreciation.

While the draft provides a valuable starting point, it also highlights a broader reality that further work is needed to translate strategic intent into practical adoption. This submission draws attention to underrepresented areas such as SMEs, financial systems, mobile ecosystems, and the need for clearer accountability pathways, and recommends a phased prioritization approach to help sustain momentum.

It also suggests that ICANN consider leveraging this expert group beyond its current mandate potentially as a continuing strategic resource supporting UA adoption efforts across ICANN’s broader UA initiatives. Sustained expert continuity could help move UA from discussion toward measurable implementation across the Internet ecosystem.