Internet Corporation for Assigned Names and Numbers

Instructions for Completing the Registrar Accreditation Application

5 February 2014

Table of Contents

Introduction

  1. Background Information
  2. Preparation and Required Information
  3. Submitting Your Application
  4. Schedule for Registrar Accreditation
  5. Submission of Confidential Materials
  6. Instructions for the Application Questions

Introduction

These instructions are intended to assist applicants to complete their application forms. The instructions provide some additional guidance on each of the questions set forth on the Application. Questions should be sent to ICANN at accredit@icann.org.

  1. Background Information:

    Several documents are available on the ICANN website that explain the Registrar Accreditation Program, ICANN's role in the registrar accreditation process, and the rights and obligations of accredited registrars. These documents should be read by all applicants for registrar accreditation before filling out a Registrar Accreditation Application. The documents can be found at the following links:

    • Governing Agreements and Policies
      • These are agreements and policies govern a registrar's relationship with ICANN, the gTLD registry operators, registered name holders and the registrars' resellers.
    • Financial Consideration
      • Listing of some of the costs registrar applicants should be prepared to pay in connection with becoming an ICANN-accredited registrar.
    • Registrar Accreditation Application
      • This Application form must be completed and submitted, along with supporting documentation, to ICANN in order to be considered for ICANN registrar accreditation.
  2. Preparation and Required Information:

    In order for you to complete the Registrar Accreditation Application, you will need to do the following preparation:

    1. Collect your company's financial information, including bank statements or, if applicable, externally verified annual reports and insurance certificates;
    2. Collect your company's technical information, including current (or proposed) technical capabilities to provide domain name registration services, electronic backup of registration data from customers, security for all registration information, and continued domain name use for domain name registrants in the event your company goes out of business or ceases to operate as an accredited registrar, and other current (or proposed) technical capabilities, as specified in the application;
    3. Be prepared to submit the application fee of US $3500.00.
  3. Submitting Your Application:

    All applications must be submitted in hard copy form. No e-mail applications will be accepted. A completed application includes the following materials:

    • Application form -- must be signed.
    • Answers to application questions, on separate paper, typed or printed, with each answer corresponding to each numbered question. If the answer to a question is available on an attached supporting document, please type "See_________" and provide a reference to the relevant document and page number.
    • All supporting documents, as specified by the application questions. These should each be labeled with an easily identifiable title and with page numbers, so that references to documentary information will be easy to find. Please attach all supporting documents to the back of your answer pages.
    • Application fee of US $3500.00. The application fee is payable by check, money order, or wire transfer and must accompany the application materials. The fee must be denominated in United States currency. Further information for submitting payments to ICANN is available on http://www.icann.org/en/about/financials/payments. By default, no invoice is issued for the application fee. However if you need one, please contact accounting@icann.org.

    Completed Applications must be sent by registered mail or courier to ICANN at the following address:

    Internet Corporation for Assigned Names and Numbers
    Registrar Accreditation
    12025 Waterfront Drive, Suite 300
    Los Angeles, CA 90094-2536
    USA

    To facilitate processing, Applicants are encouraged to send an electronic copy of their applications and supporting documents to accredit@icann.org.

  4. Schedule for Registrar Accreditation:

    ICANN is currently accepting completed applications for registrar accreditation on a rolling basis. There is no deadline for the submission of applications. Applicants should expect a response from ICANN within thirty days of ICANN's receipt of the completed Application. ICANN will contact Applicant directly if it requires additional information, supporting documents, or clarification of information provided by the Applicant.

  5. Submission of Confidential Materials:

    ICANN intends to conduct registrar accreditation in as open and transparent a manner as feasible. To that end, ICANN will be free to disclose and use information submitted in connection with an application in any manner and to anyone it deems appropriate. At the same time, however, ICANN recognizes that to encourage applicants to provide all documents and information relevant to accreditation, it is appropriate to afford applicants the opportunity to submit legitimate trade-secret information with a request for confidential handling by ICANN.

    Applicants are strongly encouraged to avoid, or at least to minimize, requests for confidential treatment of information submitted in connection with applications for accreditation. An applicant wishing to designate application material for confidential handling must include a separate, prominent notice to ICANN attached to the front of the application designating the specific information the applicant deems confidential, such as answers to particular questions or specific documents or portions of documents that should be handled confidentially by ICANN. The notice must state the restrictions on disclosure or use that the applicant requests for that information and explain why the applicant believes those restrictions are necessary to protect its legitimate trade secrets.

    Applications with requests for confidential handling will be reviewed for confidentiality by ICANN staff before further consideration. ICANN staff will promptly notify the applicant of the extent to which ICANN is willing to agree to treat the designated information confidentially, requesting a response from the applicant within two business days.

    In the event ICANN and the applicant do not agree on provisions for confidential treatment within two days, ICANN will, to the extent of the applicant's request for confidentiality, delete all confidential material submitted by the applicant in tangible, written form. The deleted information will then cease to be part of the applicant's application and will not be considered by ICANN staff in reviewing the application for registrar accreditation, nor will the deleted information be disclosed or otherwise used by ICANN.

  6. Instructions for the Application Questions:

    Questions 1 to 18: These general information questions are straightforward. Please provide current information. If the answer to any of the questions is not available, please indicate as much next to the number of the question on your application. Do not forget to attach the document requested in question #6. If the Applicant's company name is a transliteration or translation, please make sure that it exactly corresponds to the original company name stated on the supported document requested in question #6.

    Question 19 & 21: You must determine whether any of the officers, directors, managers, or the entities or persons owning five percent or more of the Applicant falls into the categories listed. Please provide details whenever it does.

    Question 20: You must indicate if the Applicant and/or any of the people or entities listed on the application has a controlling interest on one or more ICANN accredited registrars, registry operators or back-end registry operators. If applicable, please list the concerned persons and entities, the registrar(s), registry operator(s) or back-end registry operator(s) in which they have a controlling interest and explain the connections between them.

    Question 22: You must indicate all URL and/or domain names the Applicant uses or intends to use for conducting its services. Please note that only one URL will be listed in the registrar list on http://www.icann.org/ and http://www.internic.net/. Should the application be approved, you will receive a contact form where you will have to indicate which URL should be listed.

    Question 23: Sections 3.16, 3.17 and 3.18 as well as the Registrar Information Specification require every registrar to publish specified information on its website, including a link to a web page maintained by ICANN with registrant educational information, the registrar's contact, business and officer information and information about abuse claims handling. Please indicate where the Applicant has listed or will list this information on the website(s) it uses or will use in connection with its registrar business.

    Question 24: You may either submit information about your existing business capabilities, or you may submit a comprehensive business plan that includes information responsive to the Application questions.

    Question 25: If the Applicant already provides registration of gTLD domain names as a reseller of 1 or more ICANN accredited registrars, we will ask the Applicant how it intends to handle the domain names registered via its reseller account(s). Should it intend to transfer them into its future accreditation, should it obtain it, it will have to confirm that it will comply with Part A of the Inter-Registrar Transfer Policy.

    Questions 26 & 27: ICANN intends for domain name registrants to receive prompt service for all their registration needs. To achieve this, Applicants must have sufficient staff that are qualified to handle registrar obligations. Note that a combination of full-time and part-time employees may be sufficient if it will provide adequate service to customers. Likewise, fewer than five employees may be adequate if you can show that it will be sufficient in your circumstances.

    Questions 28 to 41: Please provide answers that are as complete as possible at the present time. Also indicate any expected developments or events that may in the near future affect the answers to these questions. As per Section 1 of the application Terms and Conditions, you are requested to provide true, accurate and complete information. Therefore you should not leave out information that you believe may negatively impact your application -- ICANN retains the right to investigate and verify the information provided. ICANN's accreditation guidelines do not set high threshold requirements for registrars' business capabilities and operations. ICANN must, however, be assured that all accredited registrars can efficiently, accurately, and securely handle their registration obligations without adversely impacting the operation of the Internet. ICANN does not seek to accredit only the top few Applicants, but to accredit all Applicants that can meet the minimum operational criteria to reliably provide competitive registration services. If available, please attach a copy of the Registration Agreement your company currently uses or intends to use.

    Questions 42 & 43: These questions only apply to Applicants that have entered or intend to enter into agreements with at least a reseller of registrar services. Please indicate if you haven't entered and don't intend to enter into any reseller agreement. If available, please attach a copy of the Reseller Agreement your company currently uses or intends to use.

    Question 44: Describe any security measures you currently implement, along with a detailed description of your proposed security system. Have you had any experience creating network, database, or other such security systems?

    Questions 45 to 50: These are questions designed to assess whether your current technical capabilities can accommodate all of the archival, Whois-type informational and database requirements and data escrow requirements for registrars. Please detail how your current (or proposed) business would establish and support such capabilities. Do you have the technical expertise to create and run a Whois-type public access database service? Can you create and maintain the necessary electronic databases and provide daily backup, archives and data escrow of them?

    Questions 51 to 54: Please be as detailed as possible describing what technical capabilities you have (or propose or have) that will assure registrants continuity no matter what happens to your business. ICANN considers this element of registrar obligations to be vital to the stability of the Internet. It is also a vital competitive threshold for registrars. If possible, describe how you would transfer registration data to other registrars, and how promptly such a transfer would be achieved, in the event of a business failure.

    Question 55: Note that USD 70,000 of liquid capital (or the equivalent in the Applicant's local currency) will be deemed sufficient at the commencement of the accreditation period. Proof of working capital may include a bank statement showing a sufficient level of liquid capital immediately available in the Applicant's name, a certificate of a guaranteed bank loan, or a certificate of a letter of credit, all from a recognized financial institution. If you have an existing registrar business or propose to convert your existing domain-name reseller business into a registrar business, you must send, with this Application, a recent and independently verified financial statement (such as an accountant's audit), which shows that you have adequate working capital devoted to your business.

    Question 56: Note that a policy limit of at least USD 500,000 (or equivalent in the Applicant's local currency) will be deemed sufficient. Please attach your insurance certificate if you currently have Commercial General Liability or equivalent insurance. If you do not currently have such insurance, you do not have to include a certificate of insurance with this Application. Instead, ICANN requires only that you enclose an insurance proposal from a recognized insurer. In this situation, a certificate of coverage would be necessary as a condition to accreditation becoming effective.

    Question 57: By answering yes to this question, you confirm on behalf of the Applicant that you have read and understood the Registrar Accreditation Agreement (RAA) and that Applicant will fully comply with it. If there is any provision that Applicant may not be able to fulfill, you should explain in details which section(s) and what prevents Applicant from fulfilling it (them).

    Question 58: The procedure to follow for transferring an ICANN accreditation depends on the version of the RAA under which the Transferor is currently accredited and of the affiliation that may exist between the Transferor and the Transferee. Please visit the following page of the ICANN website in order to determine what procedure you need to follow and which documents you should submit to ICANN: http://www.icann.org/en/resources/registrars/updates/transferring. If the Applicant is submitting an application for taking over an existing registrar accreditation, a Transfer of Accreditation Form duly completed and signed by a legal representative of the registrar transferring its accreditation should be attached to the application. Please note that ICANN may reject the application if the concerned registrar is not fulfilling its registrar obligations or put the application on hold until the registrar has settled its compliance issues. The approval of a transfer of accreditation application will open a 2 weeks notice during which the registrants may transfer out their domain names. In this situation, the Applicant must provide ICANN with a copy of the notice to the registrants and a statement that the same notice was sent to the registrants Upon approval, the Transferee will enter into the RAA version in effect at the time of the transfer.

    Terms and Conditions and Signature

    These are the Terms and Conditions that governs the accreditation process. By signing the application form, you agree that you have read and understood these Terms and Conditions and that you fully agree to abide by them.

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