ICANN follows a multistakeholder model in which individuals, non-commercial stakeholder groups, industry, and governments play important roles in its community-based, consensus-driven, policy-making approach.
ICANN's Supporting Organizations (SOs) and Advisory Committees (ACs) provide valuable input and expertise to the policy-and advice-making process. Specifically, the SOs are responsible for developing and making policy recommendations to the Board. Similarly, the ACs advise the ICANN Board and, in certain cases, can raise issues for policy development.
Supporting Organizations (SOs)
ICANN has three Supporting Organizations that develop and recommend policies concerning the Internet’s technical management within their areas of expertise. They are the Address Supporting Organization (ASO), the Country Code Names Supporting Organization (ccNSO) and the Generic Names Supporting Organization (GNSO).
Advisory Committees (ACs)
ICANN has four Advisory Committees that serve as formal advisory bodies to the ICANN Board. They are made up of representatives from the Internet community to advise on a particular issue or policy area. ICANN Bylaws mandate four committees: At-Large Advisory Committee (ALAC), DNS Root Server System Advisory Committee (RSSAC), Governmental Advisory Committee (GAC), and Security and Stability Advisory Committee (SSAC).
Additionally, there are other relevant groups involved in ICANN’s governance model including:
- Nominating Committee
- Technical Liaison Group
- Board of Directors
The ICANN Bylaws, in Section 4.4(a), call for periodic reviews “of the performance and operation of each Supporting Organization, each Supporting Organization Council, each Advisory Committee (other than the Governmental Advisory Committee), and the Nominating Committee (as defined in Section 8.1 ) by an entity or entities independent of the organization under review.” As per the Bylaws, the goal of these reviews shall be “to determine (i) whether that organization, council or committee has a continuing purpose in the ICANN structure, (ii) if so, whether any change in structure or operations is desirable to improve its effectiveness and (iii) whether that organization, council or committee is accountable to its constituencies, stakeholder groups, organizations and other stakeholders”. The Bylaws state that the Governmental Advisory Committee (GAC) shall provide its own review mechanisms.
These Organizational Reviews “shall be conducted no less frequently than every five years, based on feasibility as determined by the Board. Each five-year cycle will be computed from the moment of the reception by the Board of the final report of the relevant review Working Group.”
The Organizational Effectiveness Committee of the Board (OEC), previously known as the Structural Improvements Committee (SIC), is responsible for the following (see information about this Committee of the Board and Committee’s Charter):
- The review and oversight of all organizational reviews mandated by Article 4, Section 4 of ICANN’s Bylaws or any replacement or revisions to that Section of the Bylaws (Accountability and Review), which are aimed at enhancing ICANN’s overall effectiveness, and achieving specific organizational objectives, structural relevance and effectiveness.
- The review and oversight of policies, processes, and procedures relating to the Reviews.
- The development and maintenance of a Review Framework, which is subject to Board approval, that encapsulates the policies, processes and procedures applicable to the conduct of the Reviews. Review Policies, Procedures and Guidelines documentation is being developed as part of the Review Framework and Operating Standards to clarify and make the Review process more transparent for the ICANN community.
|Review||Review Team Formed||Final Report Issued||Board Action||Number of Board Approved Recommendations||Implementation Details|
|23 Jan 2008||9 Jun 2009||20 Jun 2009||13||14 Jun 2012|
|N/A||2 May 2017|
|ASO||June 2011||1 Dec 2011||17 Nov 2014||26||17 Nov 2014|
|ccNSO||26 Jun 2009||4 Mar 2011||18 Mar 2011||12||11 Sep 2013|
|30 Mar 2007||3 Feb 2008||26 Jun 2008||20||4 Dec 2012|
|N/A||15 Sep 2015||25 Jun 2016||34|
|NomCom||30 Mar 2007||29 Jan 2010||25 Jun 2010||17||1 Mar 2012|
|NomCom2||10 Oct 2016|
|RSSAC||26 Jun 2008||8 June 2010||5 Aug 2010||8||1 Dec 2010|
|SSAC||26 June 2008||29 Jan 2010||12 Mar 2010||33||18 Mar 2011|
|Board||26 Jun 2008||2 Nov 2008||12 Mar 2010||8|
|TLG||12 Apr 2011||3 Dec 2010||18 Mar 2011||3|
What are all those dates in the above table?
|Review||Organizational Reviews are conducted by independent examiners appointed as a result of a competitive bidding process. At times, a Working Group may be appointed by the Board, consisting of members chosen among present and past Board of Directors and Liaison Directors, to follow up on the recommendations provided by the independent examiners|
|Review Team Formed||Board appointed independent examiners/members to conduct the Review.|
|Final Report Issued||Final Report issued by the independent examiner is published for public comment and considered by the Board.|
|Board Action||The Board reviews the Final Report submitted by the independent examiner or Working Group, takes action on the recommendations, and requests that an implementation plan be developed for the approved recommendations.|
|Number of Board Approved Recommendations||Number of recommendations approved by the Board during its review of the Final Report submitted by the independent examiner or Working Group.|
|Implementation Details||Organizations implementing Board-approved recommendations provide progress updates and reports on the status of implementation. More details are available on the organization's websites or community wiki space.|
Final Organizational Reviews Reports Prepared by Independent Examiners
|Review||Prepared By||Final Report||Report Date|
|At-Large||Westlake Consulting Limited||Arabic Chinese English French Spanish||25 July 2008|
|At-Large2||ITEMS International||English||2 May 2017|
|ASO||ITEMS International||English||December 2011|
|ccNSO||ITEMS International||Arabic Chinese English French RussianSpanish||15 June 2010|
|GNSO||London School of Economics||English||September 2006|
|GNSO2||Westlake Governance Limited||Arabic Chinese English French RussianSpanish||15 September 2015|
|NomCom||Interisle Consulting Group, LLC||English||23 October 2007|
|RSSAC||Westlake Consulting Limited||English||March 2009|
|SSAC||JAS Communications LLC||English||15 May 2009|
Historical information is available here.
The organizational reviews follow a five-year cycle (see Bylaws, Section 4.4(a)). Thus, each organization is scheduled to be reviewed every five years. On 28 July 2015, the Board adopted the following schedule for the conduct of upcoming Bylaws-mandated Organizational Reviews on or about the following dates: the second At-Large Review—April 2016; the second review of the Nominating Committee—February 2017; the second review of the Root Server System Advisory Committee – April 2017; and the second review of Security & Stability Advisory Committee—June 2017. See Board Resolution for further details.
The chart below outlines phases and typical actions and milestones applicable to an Organizational Review. Actual actions and durations vary for each review, as can be seen from the reviews that have been concluded. While the phases of future reviews are expected to be consistent with this outline, specific actions, milestones and durations may vary based on the unique aspects of each review. Additionally, the outcomes of the “Proposed Schedule and Process/Operational Improvements for AoC and Organizational Reviews”, which was posted for Public Comment may impact aspects of future reviews.
|Phase||Key Actions and Milestones||Estimated Duration (months)|
|Plan Review||Develop plan||6 Months|
|Form Review Working Party|
|Conduct competitive bidding|
|Appoint independent examiner|
|Conduct Review||Gather data, conduct research, evaluate implementation of prior review recommendations||12 Months|
|Draft initial findings|
|Prepare draft report|
|Public comment on draft report|
|Prepare final report|
|Board action on final report|
|Plan Implementation||Initiate implementation||6 months|
|Plan implementation work|
|Provide periodic updates on implementation planning|
|Implement Improvements||Conduct implementation work||12 months|
|Conduct ongoing reporting, tracking and monitoring effectiveness|
|Standard Operating Procedures||Develop operating procedures|
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