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ICANN Adobe Connect Services Restored

Today, I am writing to let you know that we are restoring ICANN's Adobe Connect collaboration services, effective 1 June 2018. This decision was made following extensive independent and joint forensics investigations by ICANN org, CoSo Cloud LLC (our Adobe Connect cloud service provider) and Adobe Inc to determine the cause and subsequent resolution to the reported security issue. We also enlisted the help of the Security and Stability Advisory Committee member who reported the issue, as well as an independent, expert third-party information security team to help us test the software fixes which addressed the root cause of the issue.

Based on the results of these comprehensive investigations and tests, I feel confident that any known issues have been addressed.

You'll recall that when addressing this issue, we asked for community input. The community, as well as staff, indicated a strong preference for Adobe Connect to be reinstated.

I want to thank the community, and the individual who reported the issue, for your patience as we worked through this issue. For mid- to long-term use, we will continue to thoroughly evaluate other remote participation and collaboration (RPC) tools, such as Zoom, as possible options.


    Domain Name System
    Internationalized Domain Name ,IDN,"IDNs are domain names that include characters used in the local representation of languages that are not written with the twenty-six letters of the basic Latin alphabet ""a-z"". An IDN can contain Latin letters with diacritical marks, as required by many European languages, or may consist of characters from non-Latin scripts such as Arabic or Chinese. Many languages also use other types of digits than the European ""0-9"". The basic Latin alphabet together with the European-Arabic digits are, for the purpose of domain names, termed ""ASCII characters"" (ASCII = American Standard Code for Information Interchange). These are also included in the broader range of ""Unicode characters"" that provides the basis for IDNs. The ""hostname rule"" requires that all domain names of the type under consideration here are stored in the DNS using only the ASCII characters listed above, with the one further addition of the hyphen ""-"". The Unicode form of an IDN therefore requires special encoding before it is entered into the DNS. The following terminology is used when distinguishing between these forms: A domain name consists of a series of ""labels"" (separated by ""dots""). The ASCII form of an IDN label is termed an ""A-label"". All operations defined in the DNS protocol use A-labels exclusively. The Unicode form, which a user expects to be displayed, is termed a ""U-label"". The difference may be illustrated with the Hindi word for ""test"" — परीका — appearing here as a U-label would (in the Devanagari script). A special form of ""ASCII compatible encoding"" (abbreviated ACE) is applied to this to produce the corresponding A-label: xn--11b5bs1di. A domain name that only includes ASCII letters, digits, and hyphens is termed an ""LDH label"". Although the definitions of A-labels and LDH-labels overlap, a name consisting exclusively of LDH labels, such as"""" is not an IDN."