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扩展新 gTLD 客户服务中心,提供更多服务

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为迎接将于 2012 年 1 月 12 日开始的新 gTLD 申请轮次,ICANN 正在扩展其新 gTLD 客户服务中心。

此次扩展包括建立一个能以多种语言提供一系列参考资料的全新知识库。此外,申请者还能用 6 种联合国语言(阿拉伯语、中文、英语、法语、西班牙语和俄语)与客服进行交流。 而以前的新 gTLD 客服仅能用英语提供支持。

新创建的知识库将针对新 gTLD 计划提供访问有用信息的权限,其中包括各类参考资料。这类资料用于阐明与评估问题和申请流程、常见问答以及《申请人指南》相关的信息。知识库由新 gTLD 客户服务团队定期维护,以确保所有相关信息对一般公众可用。

要了解有关新 gTLD 客服的更多信息,请访问 http://newgtlds.icann.org/,或联系我们 newgtld@icann.org

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Domain Name System
Internationalized Domain Name ,IDN,"IDNs are domain names that include characters used in the local representation of languages that are not written with the twenty-six letters of the basic Latin alphabet ""a-z"". An IDN can contain Latin letters with diacritical marks, as required by many European languages, or may consist of characters from non-Latin scripts such as Arabic or Chinese. Many languages also use other types of digits than the European ""0-9"". The basic Latin alphabet together with the European-Arabic digits are, for the purpose of domain names, termed ""ASCII characters"" (ASCII = American Standard Code for Information Interchange). These are also included in the broader range of ""Unicode characters"" that provides the basis for IDNs. The ""hostname rule"" requires that all domain names of the type under consideration here are stored in the DNS using only the ASCII characters listed above, with the one further addition of the hyphen ""-"". The Unicode form of an IDN therefore requires special encoding before it is entered into the DNS. The following terminology is used when distinguishing between these forms: A domain name consists of a series of ""labels"" (separated by ""dots""). The ASCII form of an IDN label is termed an ""A-label"". All operations defined in the DNS protocol use A-labels exclusively. The Unicode form, which a user expects to be displayed, is termed a ""U-label"". The difference may be illustrated with the Hindi word for ""test"" — परीका — appearing here as a U-label would (in the Devanagari script). A special form of ""ASCII compatible encoding"" (abbreviated ACE) is applied to this to produce the corresponding A-label: xn--11b5bs1di. A domain name that only includes ASCII letters, digits, and hyphens is termed an ""LDH label"". Although the definitions of A-labels and LDH-labels overlap, a name consisting exclusively of LDH labels, such as""icann.org"" is not an IDN."