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Le centre de service client des nouveaux gTLD développe pour offrir plus de services

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En prévision de l'ouverture du cycle de candidature aux nouveaux gTLD le 12 janvier 2012, l'ICANN élargit le centre de service client des nouveaux gTLD.

L'agrandissement comprend une nouvelle base de connaissances multilingue qui offre une gamme de matériaux de référence. En outre, les candidats pourront communiquer avec le service client dans les six langues des Nations Unies (arabe, chinois, anglais, français, russe et espagnol). Le service client des nouveaux gTLD préalablement fournissait un soutien en anglais seulement.

La base de connaissances nouvellement créée permettra d'accéder à des informations utiles sur le programme des nouveaux gTLD, y compris les matériaux de référence, la clarification des informations sur les questions d'évaluation et le processus de candidature, des FAQ, et le guide du candidat. La base de connaissances sera régulièrement entretenue par l'équipe de service client des nouveaux gTLD pour assurer que tous les renseignements pertinents sont à la disposition du public en général.

Visitez pour plus d'informations sur le service client des nouveaux gTLD, ou contactez-nous à :

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Domain Name System
Internationalized Domain Name ,IDN,"IDNs are domain names that include characters used in the local representation of languages that are not written with the twenty-six letters of the basic Latin alphabet ""a-z"". An IDN can contain Latin letters with diacritical marks, as required by many European languages, or may consist of characters from non-Latin scripts such as Arabic or Chinese. Many languages also use other types of digits than the European ""0-9"". The basic Latin alphabet together with the European-Arabic digits are, for the purpose of domain names, termed ""ASCII characters"" (ASCII = American Standard Code for Information Interchange). These are also included in the broader range of ""Unicode characters"" that provides the basis for IDNs. The ""hostname rule"" requires that all domain names of the type under consideration here are stored in the DNS using only the ASCII characters listed above, with the one further addition of the hyphen ""-"". The Unicode form of an IDN therefore requires special encoding before it is entered into the DNS. The following terminology is used when distinguishing between these forms: A domain name consists of a series of ""labels"" (separated by ""dots""). The ASCII form of an IDN label is termed an ""A-label"". All operations defined in the DNS protocol use A-labels exclusively. The Unicode form, which a user expects to be displayed, is termed a ""U-label"". The difference may be illustrated with the Hindi word for ""test"" — परीका — appearing here as a U-label would (in the Devanagari script). A special form of ""ASCII compatible encoding"" (abbreviated ACE) is applied to this to produce the corresponding A-label: xn--11b5bs1di. A domain name that only includes ASCII letters, digits, and hyphens is termed an ""LDH label"". Although the definitions of A-labels and LDH-labels overlap, a name consisting exclusively of LDH labels, such as"""" is not an IDN."