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Formal procedures that give certain parties a way to resolve disputes related to the conduct of a registry operator for a generic top-level domain. ICANN currently has PDDRPs for disputes related to trademark infringement, registration restrictions, and public interest commitments.
Disputes resolved by a PDDRP are administered by Dispute Resolution Service Providers approved by ICANN. Complainants are required to take specific steps to address their issues before filing a formal complaint. An expert panel determines whether a registry operator is at fault and recommends remedies to ICANN.