As part of ICANN’s Registry Failover project, I have been informally asking questions outside ICANN on what types of information the community, users and the public would want to receive in the event of a registry failure. So far the response has been:
- When will the TLD be operational again?
- What caused the event?
- How can that event be prevented in the future?
- What are my options?
- Who is the point of contact at ICANN for questions and what is their availability?
- Is there a resource available to post updates on the event or failure?
I am open to other suggestions. As background, an update on the project was provided to the ICANN Board on 13 March 2007 (http://www.icann.org/minutes/minutes-13mar07.htm) and an initial report on ICANN’s gTLD registry data escrow requirements was posted on 5 March 2007 (http://www.icann.org/announcements/announcement-05mar07.htm). This post is not related to registrars, so please keep the focus of any suggestions on existing TLDs or ideas for new gTLDs, including IDN registries.