.ORG Sponsorship Proposal
(Submitted:  June 18, 2002)

TRANSMITTAL FORM

B2: AUTHORIZATION FORM

FITNESS DISCLOSURE

Table of Contents

Section I	GENERAL INFORMATION ABOUT THE APPLICANT   Executive Summary C1. Instructions C2. Contact Information C3. Applicant's Business Activities C4. Applicant's Type of Entity C5. Applicant's D-U-N-S Number C6. Number of Employees C7. Applicant's Total Revenue in 2001 C8. Directors and Officers   i. Directors   ii. Officers   iii. Relevant Managers   iv. Any Persons or Entities Owning Five Percent or More of the Applicant C9. Contact for Additional Information C10. Intentionally Omitted
Section II	STATEMENT OF CAPABILITIES OF THE APPLICANT AND CONTRACTED SERVICE PROVIDERS   Executive Summary C11. Overview   1. PIR will provide a stable, well-functioning .ORG registry   2. PIR will comply with ICANN-developed policies   3. PIR's .ORG will enhance competition for registration services   4. PIR will differentiate the .ORG TLD   5. PIR will institute mechanisms to ensure responsiveness to the non-commercial community   6. PIR has a high level of support from .ORG registrants   7. PIR will provide registry services better than those currently provided   8. PIR will support and adopt protocol changes in the shared registry system   9. PIR will provide a smooth transition   10. PIR will comply with the requirements of the VeriSign endowment   11. PIR's proposal is complete and realistic, and demonstrates sound analysis C12. Contracted Service Providers C13. Identification of Contracted Service Providers C14. Agreements with Contracted Service Providers C15. Abilities of Applicant and Key Technical Personnel   A. Overview: Applicant's ability to operate the .ORG TLD registry   B. Key Technical Personnel/Size of Technical Workforce/ Access to Systems Development Tools
Section III	TECHNICAL PLAN (INCLUDING TRANSITION PLAN)   Executive Summary C16. Instructions C17. Technical Plan for Performing the Registry Function   C17.1 Proposed Facilities and Systems     1. Physical Plant   a. Locations b. Primary Site: IBM V3 facility (Fully Managed Data Centers) c. Secondary and All Other Fail-over Production Sites: IBM V5 Facilities (Managed and Self-Managed Data Centers) 2. Hardware Architecture   a. Server Specifications b. Connectivity c. Internet Services d. Sytem Security e. System Redundancy f. Systems Capacity and Scalability g. Disaster Recovery h. Backup i. OT&E j. Report Distribution k. Registrar-Registry Synchronization l. Hardware and Architecture Disclaimer   C17.2 Registry-Registrar Model and Protocol     1. EPP Registry-Registrar Model (Extensible Provisioning Protocol)   a. Registry Protocol Highlights (EPP) b. Protocol Development/Change Management 2. RRP Implementation - RRP to EPP Translation (RRP-Proxy) 3. Helpful How-to for EPP Registrars   C17.3 Database Capabilities     1. Speed 2. Stability 3. Scalability   a. Physical Storage b. Memory c. CPUs 4. Security   a. Authentication b. Location in the Network c. Long-term Maintainability 5. Object Interaction 6. Change Notifications 7. Grace Periods 8. Reporting Capabilities   C17.4 Zone File Generation     1. Procedures for Changes 2. User Authentication 3. Zone Generation 4. Zone Publication 5. Zone Distribution 6. TLD Zone File Access 7. Security 8. Logging 9. Data Backup   C17.5 Zone File Distribution and Publication     1. Network Architecture Overview 2. Connectivity   a. Peering b. Multi-homing 3. Capacities and Redundancy   a. Scalability b. Monitoring 4. Systems Architecture   a. UltraDNS Node b. Hardware Specs c. Software d. Redundancy of Systems 5. Distribution and Publication Procedures 6. System and Network Security   a. Security Tested b. Technical Security c. Network Security 7. Recovery Procedures   a. Backup and Restore b. Disaster Recovery   C17.6 Billing and Collection Systems     1. Billing Account Management 2. Account and Billing Payment Policies   a. Credit Policies b. Payment Policies 3. Letter of Credit Requirements 4. XRS Billing Subsystem   a. XRS Billing Subsystem b. The Billing Process 5. Using the Web Admin Interface   a. Registrar Accessing On-line Account Information b. Registry Administration c. Notification System   C17.7 Data Escrow and Backup   C17.8 WHOIS Service     1. Web-based WHOIS 2. Extensible WHOIS (xWHOIS) 3. WHOIS Queries 4. Query Controls 5. WHOIS Output Fields   a. Domain Record b. Name Server Record c. Contact Record d. Registrar Record 6. Sample Outputs   a. Domain b. Host c. Contact d. Registrar 7. Hardware Specifications   C17.9 System Security     1. Policy 2. Physical Security 3. Electronic Security 4. SRS Security (Confidential)   C17.10 Peak Capacities     1. Sustained and Peak Bandwidth 2. Registrar Add Storms, Rate Limiting and Guaranteed Bandwidth   a. Bandwidth and Connection Throttling Controls b. Definition of Server Capacity c. Personnel   C17.11 Technical and Other Support     1. Front-line Customer Support 2. Administrative/Financial/Billing Support 3. Technical Support 4. Ticketing System and Call Statistics 5. Access to Registry Data 6. Notifications 7. Customer Escalation Process   a. Level 1 b. Level 2 c. Level 3 8. Security of Customer Support Service 9. Registrar Contact Information 10. Customer Satisfaction Surveys 11. Experienced Support Staff   C17.12 Compliance with Specifications     1. WHOIS 2. DNS 3. RRP 4. EPP   C17.13 System Reliability     1. DNS Operations 2. Software Development   a. Business Development b. Core System Design c. Architecture Design d. Operational Evaluation e. Implementation f. Operational Growth and Testing g. Tools 3. Software Quality Assurance   a. Level 1: Functional Testing b. Level 2: Distributed Environment Testing c. Level 3: Load Testing d. Tools 4. Testing Platform   C17.14 System Outage Prevention     1. Preventing Hardware Failures 2. Redundant Subsystems 3. Geographic Dispersal 4. Protecting Against Bad Data 5. Policy and Procedure: The Human Factor 6. Operations   C17.15 System Recovery Procedures   C17.16 Registry Failure Procedures     1. Expected Outage 2. Unexpected Failure 3. Clear Plans   a. In Case of Application Server Hardware Failure b. In Case of Reports of Poor Response c. In Case Data is Deleted by Malicious or Misbehaving Code C18. Transition Plan   C18.1 Steps of the Transition Plan   C18.2 Interruption of the Registry Function   C18.3 Contingency Plans   C18.4 Effect of Transition   C18.5 Cooperation from VeriSign   C18.6 Relevant Experience Performing Similar Transactions   C18.7 Criteria for Evaluation     1. Registrar Feedback Program 2. Zone File Comparison Test 3. Registration-to-Resolution Test 4. WHOIS Data Testing 5. Random Domain Sampling 6. Registrar EPP Conversions C19. Compliance with ICANN Policies and Requirements of Registry Agreement   A. Compliance Officer   B. Reporting   C. Equivalent Access for Registrars
Section IV	PROVISIONS FOR EQUIVALENT ACCESS BY ACCREDITED REGISTRARS   Executive Summary C20. Instructions C21. Proposed Methods to Provide Equivalent Access C22. Registry Transition: Support for RRP and EPP C23-24. Intentionally Omitted
Section V	PROPOSED REGISTRY SERVICES   Executive Summary C25. Fee-Based Services   A. Low Cost Services in the Public Interest     1. ORGWatch 2. ORGLock 3. ORGSearch 4. ORGCloak 5. ORGSure 6. Digital Certificate Services 7. Domain Auto-Renewal   B. Domain Name Registration Services     1. Domain Name Registrations 2. Renew Domain 3. Transfer Domain 4. Delete Domain   C. Supplementary Services     1. Bulk WHOIS Service 2. Extensible WHOIS (xWHOIS) C26. Pricing C27. Non-Fee-Based Services   A. No Cost Services in the Public Interest     1. ORGRing 2. DotORG Directory 3. RRP to EPP Proxy Service   B. Domain Name Registration Services     1. Querying functions   a. Check Domain b. Query Domain c. Query Domain Transfer Status d. Check Nameserver e. Query Nameserver f. Check Contact g. Query Contact h. Query Contact Transfer Status 2. Transform Functions   a. Update Domain b. Add Nameserver c. Modify Nameserver d. Delete Nameserver e. Add Contact f. Modify Contact g. Delete Contact h. Transfer Contact   C. Internet Protocol Services     1. Domain Name Service (DNS)   a. Zone Generation b. Zone Publication c. Zone Distribution d. TLD Zone File Access 2. WHOIS services   D. Registrar Support Services     1. Billing Services 2. Web-based Administration Interface 3. OT&E Certification Services   a. Preparations for OT&E Certification b. Post OT&E Certification 4. The Registrar Tool Kit 5. Customer and Technical Support Services 6. Report Generation   a. Regularly Scheduled Reports   i. Report Types ii. Daily Reports iii. Weekly Reports b. Report Frequency c. Storage d. Distribution 7. Registrar-Registry Synchronization   a. Bulk Synchronization b. Single object synchronization via EPP 8. Bulk Transfers   E. Registrant Support Services     1. AuthInfo Code Support   a. Inter-domain Name Uniqueness b. Registrant AuthInfo Code Assistance C28. Technical Performance   1. Conventions   2. Definitions   3. System Services   4. Service Levels (Availability and Performance)   5. Measurement     a. System/Component Monitoring b. Performance Monitoring   6. Responsibilities of the Parties   7. Miscellaneous
Section VI	ENHANCEMENT OF COMPETITION   Executive Summary C30. Instructions C31. Analysis of the Effect on Competition   A. Enhancement of Competition — Registry Level   B. Enhancement of Competition — Registrar Level C32. Operation of a Registry with More than 500,000 Names C33. Affiliations   (a) The Applicant or Any Entity Identified in Item C13   (b) Any Operator of a DNS Registry Having More than 500,000 Registered Names
Section VII	RESPONSIVENESS TO THE NONCOMMERCIAL INTERNET USER COMMUNITY   Executive Summary C35. Mechanisms to Ensure Non-commercial Responsiveness   A. ISOC's Mission Supports the Non-commercial Community   B. 4 Pillars: ISOC's Strategies & Programs