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关于无法联系注册服务商的情况

本页面还提供其他语种:

注册服务商对我的问题不予理睬。

对于《注册服务商委任协议》(RAA) 范围以外的客户服务相关问题,例如不回应注册人的问题等,ICANN 没有进行处理的合同权限。

关于注册服务商表现的投诉,如果不能与注册服务商协调解决,可以交由处理客户投诉的私营机构(例如美国商业促进局国际消费者保护与执法网络)加以解决。

如果您认为您投诉的问题涉嫌违法,那么您可能要联系适当的执法机构(因不同辖区而异),或者咨询律师的法律意见。

我找不到注册服务商的联系信息。

如果您不知道您注册服务商的联系信息,请查询 ICANN 委任的注册服务商名单。该名单包括所有注册服务商的链接,而根据 RAA 的要求,这些注册服务商必须公布准确、详细的联系信息(包括电子邮件地址和邮政地址)。如果注册服务商网站上没有提供联系信息,请递交注册服务商联系信息缺失投诉

如果您不确定您使用的是哪个注册服务商,请

  • 访问 http://www.internic.net/whois.html 进行 Whois 搜索。
    • 在"Whois 搜索"字段中输入您的域名,选择"域名"选项并单击"提交"。
  • 注册服务商的名称将包含在结果中。

了解关于联系注册服务商常见原因的更多信息。

Domain Name System
Internationalized Domain Name ,IDN,"IDNs are domain names that include characters used in the local representation of languages that are not written with the twenty-six letters of the basic Latin alphabet ""a-z"". An IDN can contain Latin letters with diacritical marks, as required by many European languages, or may consist of characters from non-Latin scripts such as Arabic or Chinese. Many languages also use other types of digits than the European ""0-9"". The basic Latin alphabet together with the European-Arabic digits are, for the purpose of domain names, termed ""ASCII characters"" (ASCII = American Standard Code for Information Interchange). These are also included in the broader range of ""Unicode characters"" that provides the basis for IDNs. The ""hostname rule"" requires that all domain names of the type under consideration here are stored in the DNS using only the ASCII characters listed above, with the one further addition of the hyphen ""-"". The Unicode form of an IDN therefore requires special encoding before it is entered into the DNS. The following terminology is used when distinguishing between these forms: A domain name consists of a series of ""labels"" (separated by ""dots""). The ASCII form of an IDN label is termed an ""A-label"". All operations defined in the DNS protocol use A-labels exclusively. The Unicode form, which a user expects to be displayed, is termed a ""U-label"". The difference may be illustrated with the Hindi word for ""test"" — परीका — appearing here as a U-label would (in the Devanagari script). A special form of ""ASCII compatible encoding"" (abbreviated ACE) is applied to this to produce the corresponding A-label: xn--11b5bs1di. A domain name that only includes ASCII letters, digits, and hyphens is termed an ""LDH label"". Although the definitions of A-labels and LDH-labels overlap, a name consisting exclusively of LDH labels, such as""icann.org"" is not an IDN."