IATA “.travel” TLD Application



Sponsoring Organization's Proposal

 

Section C

 

 

 

 

 

 

 

 

Sponsoring Organization's Proposal

 

 

 

Overview

 

In this application, IATA, a not-for-profit association that has played a leading role in the global travel industry since 1919, with members in 143 countries and offices in 75 countries, seeks to launch a new TLD focused on the travel industry which will be known as “.travel”.  This will be a restricted TLD, available only to businesses in a position to meet objective and transparent criteria which establish their legitimacy as reputable providers of travel-related products, services and information.  Thus, members of the Internet community will be able to rely on “.travel” addresses as reliable sites in which to engage in e-commerce transactions.  While travel is already the largest sector of commerce conducted on the web, the introduction of this restricted TLD will promote even further the realization of the efficiencies and convenience of e-commerce for consumers and suppliers alike, in all parts of the world. 

 

IATA is uniquely and ideally positioned to sponsor this initiative.  Its core activities have always included the setting of industry standards to facilitate cooperation among travel industry suppliers, for the benefit of their customers.  In this digital age, it is only logical that IATA exercise its traditional leadership role to enable the travel industry and the customers of that industry to fully exploit the potential of the Internet. 

 

As a not-for-profit organization, IATA will operate the “.travel” TLD on a cost recovery basis.  In line with longstanding tradition and commitments made in regard to other such activities, any surpluses that might result would be dedicated to public interest-based initiatives such as expanding the availability of internet services to travel suppliers and consumers in developing nations in order to “bridge the digital divide,” and increasing travel industry infrastructure and efficiency to make travel more affordable to consumers worldwide. 

 

Significantly for the broader Internet community, this proposal offers the potential to introduce much needed competition in the provision of registry services, which will drive down prices and increase the array of choices to the benefit of users not only of “.travel” but of all TLDs.  The plan to introduce quality controls to validate the businesses which seek “.travel” domain names will serve as a model for future restricted TLDs focused on other sectors of the economy. 

 

For all of these reasons, which are more fully addressed in the remainder of this application, IATA respectfully submits this proposal clearly merits approval by ICANN. 

 

 

I. SPONSORING ORGANIZATION STRUCTURE

 

C1. Please submit a comprehensive description of the structure and nature of the sponsoring organization and the manner in which that organization will conduct its operations, including policy‑formulation activities. We strongly recommend retaining professional legal assistance to aid in the formulation of your Sponsoring Organization's Proposal and accompanying documents.

 

The following documents should be attached to the description:

•                      articles of incorporation, association, etc.;

•                      bylaws or any similar organizational document;

•                      list of persons presently on the supervising Board of the organization (or to be initially on the Board); and their resumes.

•                      To the extent applicable and not clear from the attached documents, the description should address the following topics in detail.

 

IATA lies at the very heart of the world’s largest industry – travel and tourism.  It is a not-for-profit association, whose membership consists of 275 airlines, based in 143 different countries and territories, which together transport in excess of 95 percent of the world’s scheduled international air traffic.  IATA’s membership runs the gamut from the very largest airlines operating thousands of flights each day over worldwide route networks, to relatively small airlines concentrating on service in particular geographic regions of the world.  Attachment C1.A contains a complete list of IATA’s current membership. 

 

IATA’s Head Office is located in Montreal, Canada and has its Executive Office in Geneva, Switzerland.  Additional offices have been established in 75 countries.  IATA’s worldwide network of offices is set forth in Attachment C1.B. 

 

In addition to its airline membership, IATA counts among its customers approximately 90,000 IATA accredited and endorsed travel agents located in 209 countries; the operators of other modes of transportation such as railways and ferry companies; and numerous other suppliers of travel-related services including hotels, travel insurance providers, etc.  Attachment C1.C shows a list of allied and associated organisations that are participants in our Partnership Program. 

 

IATA was originally founded in 1919, when air travel was truly in its infancy. After the Second World War, when the United Nations decided to base ICAO, its specialized agency that deals with air travel, in Montreal, IATA was re-constituted by a Special Act of the Canadian Parliament, which received Royal Assent on December 18, 1945.  Attachment C1.D contains a copy of the Special Act of Parliament establishing IATA. 

 

Attachment C1.E contains the Articles of Association of IATA, which provide further details concerning the governance and management of IATA.  Under IATA’s Articles, the Association is ultimately responsible to its Annual General Meeting, which consists of the Chief Executive Officers of all IATA Member airlines.  Management of the Association is entrusted to a Board of Governors, consisting of the CEOs of thirty-one Member airlines.  Drawn from a mix of large and small airlines from all parts of the world, the current composition of the IATA Board of Governors, together with biographical information on each Member of the Board, is listed in Attachment C1.F.  The IATA governance structure ensures the Association remains responsive to the diverse needs of a dynamic and global industry. 

 

 

C2. Organization Information. Principal location, legal status of the organization, laws under which it is organized, type of organization (for profit, non‑profit, corporation, association, etc.).

 

As set forth in C1, IATA’s Corporate Headquarters is in Montreal, Canada, and its Executive Office is located in Geneva, Switzerland. Other principal regional offices are located in Amman, Jordan; Beijing, China; London, England; Miami, USA; Nairobi, Kenya; and Singapore, with a network of offices in a total of 75 different countries.  IATA is organized as a not-for-profit association under Canadian Federal law (Special Act of Parliament of Canada).  See Attachment C1.D. 

 

 

C3. Organization Structure. Size of organization, number of officers, directors and advisors, roles/duties of directors and officers and other staff, supporting and/or contributing organizations, affiliates, membership.

 

IATA currently employs over 1,700 staff.  Its senior management consists of a Director-General & Chief Executive Officer, and eight (8) Vice Presidents.  These individuals are listed, their resumes, and descriptions of their roles and duties, are provided, in Attachment C3.A.  A complete listing of IATA’s current membership is contained in Attachment C1.A, referenced above.  Exhibit C3.B is IATA’s “GlobalSource” CD-ROM containing a listing of the approximately 90,000 travel agency locations accredited or endorsed by IATA and IATAN (IATA’s wholly-owned US subsidiary) throughout the world. 

 

 

C4. Organization Purpose. Functions and mission of the organization, definition of community to be served (if any), method of ensuring operation in the interest of the stakeholders of the community to be served and the Internet at large.

 

The essence of IATA is to serve as a neutral, trusted, intermediary to develop standards which facilitate cooperation among travel industry enterprises.  Because IATA has developed standardized airline ticket formats which are recognized around the world, it is possible to buy a ticket from a travel agency in Vancouver, Canada, that will be recognized and accepted by a domestic airline in South Africa, for a flight from Johannesburg to Cape Town.  Similarly, the IATA “interline” system makes it possible to purchase a single ticket, with a single payment, covering travel on a succession of different airlines (e.g., United Airlines from Los Angeles to New York; connecting to Virgin Atlantic for the flight from New York to London; and returning from London direct to Los Angeles on British Airways).  Few industries in the world today can offer their customers the flexibility and benefits of this type of cooperation and standardization, all of which is dependent upon the coordination role played by IATA. 

 

IATA has been entrusted by the industry, and by governments around the world, to design and equitably administer the coding systems essential for the smooth and efficient functioning of the travel industry.  It is IATA that assigns airport codes (such as “LAX” for Los Angeles or “SYD” for Sydney); airline designator codes (such as “AA” for American Airlines or “MK” for Air Mauritius); and that assigns tens of thousands of unique codes to identify travel agency locations around the world.  The IATA coding system has been the backbone of communications and information exchange in the travel industry for decades.

 

IATA provides a broad range of products and services to meet the needs of travel industry customers. IATA Industry Settlement Systems is the principal vehicle for processing payments from travel agents to their principals, handling remittances in excess of US$ 130 billion each year.  The IATA Clearing House provides an efficient means for Members, which include not only airlines but other transport entities as well, to offset debits and credits due each other, processing over US$ 32 billion in transactions in 1999.  Numerous IATA publications (which increasingly are available in electronic format as well as traditional “hard copy”) are recognized as the authoritative source for state-of-the-art information in the field of transportation and travel.  These exhibits include:

 

·        Customer Focus Guides: Cargo, Travel and Tourism, Airlines, Airports, Civil Aviation  (Exhibit C4.A)

·        IATA Handbook Part 1, 2, & 3 (Exhibit C4.B)

·        Airline Coding Directory (Exhibit C4.C)

·        IATA City Code Directory (Exhibit C4.D)

·        Multi-Lateral Interline Traffic Agreement (MITA) (Exhibit C4.E)

·        Passenger Services Conferences Resolutions Manual (Exhibit C4.F)

·        Passenger Agency Conference Resolutions Manual (Exhibit C4.G)

·        IATA GlobalSource CD ROM (Exhibit C3.B, the world’s most comprehensive directory of travel agencies). 

 

IATA is also working toward the launch of a digital security service for the travel industry, which will capitalize on IATA’s traditional role as a neutral, trusted intermediary to provide a basis for ensuring authentication, integrity, confidentiality and non-repudiation for electronic transactions conducted over public networks. 

 

Now that our industry, along with the rest of the world, is coming to rely increasingly on the internet to meet its communications and information exchange requirements, IATA has identified a need to create a “.travel” restricted Top Level Domain.  IATA is prepared to devote its unique expertise to sponsor and effectively manage this new TLD, for the benefit of the travel industry and the millions of consumers worldwide served by our industry. 

 

IATA’s interest in offering the Internet community a travel industry-orientated TLD is not of recent vintage.  On July 2, 1997, IATA became a signatory to the Memorandum of Understanding on the Generic Top Level Domain Name Space of the Internet Domain Name System (gTLD-MoU).  Pursuant to that decision, IATA pursued the establishment of a new TLD for the travel industry.  Now that ICANN has announced its intention to authorize new TLD’s, and now that the travel industry has established itself as the largest e-commerce segment of the “.com” world, IATA enthusiastically renews its longstanding interest in achieving the myriad benefits of the proposal to create a TLD for this, the world largest, industry.

 

Over the years, IATA has established criteria and processes, which validate, equitably and efficiently, whether a business constitutes a part of the travel sector of the world’s economy.  Since its inception, IATA has organized on-going “Traffic Conferences” which are forums in which its Members and other partners come together to discuss such matters as industry standards and procedures.  The IATA Traffic Conferences are open to all governments of the world to observe, and proceedings are filed for public comment with relevant governmental agencies, such as the US Department of Transportation.  It is through these Traffic Conferences, which operate on the basis of consensus, that IATA has developed industry standards for such things as the design of universally-recognized passenger tickets and baggage tags, accreditation of travel agencies, and the industry coding systems. 

 

Recognizing the unique needs of the travel industry for cooperation and coherence in such matters, the IATA Traffic Conferences have been granted a public interest-based exemption from the antitrust laws of the United States.  Civil Aeronautics Board Order 68-7-55, July 12, 1968.  Exemptions from the competition laws of the European Union, Australia, and other nations have also been obtained. 

 

In order to do business as an airline, it is imperative to be assigned a two-character airline designator code by IATA.  This coding system, open to both IATA Members and non-members, exists pursuant to a Resolution 762 of the IATA Passenger Services Conference, which is contained in Attachment C4.C.  Without an IATA airline designator code, computer reservations systems would be unable to accept an airline’s schedule, other airlines would find it impossible to participate in the through-ticketing of connecting passengers, and myriad financial, information, and communications systems would be unavailable.  Possession of an IATA designator code is as vital to an airline as possession of a domain name for any business intending to engage in e-commerce. 

 

Because airline designator codes consist of only two characters (usually two letters, but sometimes a letter and a numeral), the supply of codes is limited.  It is IATA that has been entrusted to allocate this scarce resource among both Member and non-member airlines worldwide.  IATA has developed criteria to validate that applicants are indeed legitimate airlines, and has implemented a fee structure which creates an incentive for the surrender for re-allocation of codes no longer in use (e.g., because an airline has merged or gone out of business), and provides a source of funding for projects which benefit the entire travel industry.

 

IATA also is responsible for allocating the three-letter codes which designate the cities and airports of the world (e.g., “JFK” for New York’s John F. Kennedy International Airport; “NYC” for New York City; “LHR” for London-Heathrow Airport; and “LON” for London, England).  See Resolution 763 contained in Attachment C4.D.  Whenever controversies arise concerning the allocation of these codes, IATA procedures come into play to obtain the input of all concerned parties, including the relevant governmental authorities.  Based upon that input, IATA strives to build a consensus consistent with pertinent public interest considerations among the affected stakeholders. 

 

Another area of IATA’s responsibilities has been the development of standards for accreditation and endorsement of travel agencies, to ensure these businesses are reputable, financially solvent, and equipped to provide the travelling public with knowledgeable and professional services.  See, for example, Resolution 814, contained in Attachment C4.E.  IATA has processes in place to review and action approximately 90,000 application renewals every year from accredited and endorsed travel agencies around the world.

 

Attainment of the benefits of a restricted TLD will require the equitable and substantive evaluation of domain name requests, to weed-out applications from other than bona fide travel industry constituents, while ensuring the TLD is available for use by its intended constituency.  Because of its expertise in performing precisely this type of function with respect to travel industry systems that have been in existence for decades, IATA is uniquely and ideally suited to carry out this responsibility. 

 

IATA views the community to be served by the “.travel” TLD as the peoples of the world who travel, and the firms which provide services in the travel sector of the global economy.  IATA has several mechanisms already in place for ensuring the “.travel” TLD will be managed in the best interest of the stakeholders of the community to be served. 

 

First, as noted in response to C1, IATA is ultimately accountable to its Annual General Meeting comprised of the Chief Executive Officers of 275 international airlines, drawn from 143 different countries.  Accordingly, IATA is uniquely positioned and indeed mandated to ensure the objectives and aspirations of all parts of the global travel community are given the maximum possible opportunity to flourish. 

 

Second, to provide an effective channel for direct input to IATA regarding management of the “.travel” TLD, IATA proposes to establish a new .travel Advisory Committee, which would include a broad range of representatives of members of the “.travel” stakeholder community, including specifically travel consumer groups, and travel services suppliers. 

 

IATA has a long history of organizing and facilitating entities of this nature to provide a forum for dialogue and action across diverse stakeholder groups on issues of mutual concern.  For example, earlier this year, IATA launched the “Simplifying Passenger Travel Interest Group” which brings together government control authorities (i.e., Immigration and Customs agencies), airports, airlines, and technology providers, to expedite the travel experience for passengers using innovative technological solutions such as biometrics and smart cards.  Attachment C4.A contains further information on the vision and work program of this Group.  Another Interest Group coordinated by IATA, known as “Cargo 2000,” brings together freight forwarders and airlines to focus on automating cargo processing in order to achieve efficiencies and economies for the benefit of cargo shippers.  In the two year period preceding the “Y2K” rollover on January 1, 2000, IATA took the initiative to coordinate an unprecedented effort to assist travel industry enterprises worldwide in assessing their Y2K readiness and to take the necessary measures to achieve compliance.  This project brought together, under leadership of IATA, Member and non-member airlines, airport authorities, air traffic control providers, fuel suppliers, and a myriad of other travel industry-related interests, to work together toward the common and vital objective of avoiding any disruption to services available to the travelling public on the Y2K rollover date. 

 

Yet another instance where IATA has sponsored and coordinated dialogue among diverse stakeholder groups is the “Airline-Consumer Forum,” which has been in existence for the past fifteen (15) years.  The Consumer Forum brings together airline and consumer organization representatives at least twice-yearly to discuss and agree actions on issues of common interest.  The current membership of the Airline Consumer Forum is shown in Attachment C4.B.  Thus, IATA’s commitment and ability to establish a successful and meaningful Advisory Group to provide input in the management of the “.travel” TLD is proven by the years of practical experience gained in coordinating the extensive range of multi-stakeholder groups described above. 

 

Third, IATA already has a fully developed website, www.iata.org, which provides a convenient and virtually cost-free means for members of the travel community, in the broadest sense, to provide their input to IATA.

 

For the reasons detailed in C5 below, approval of this application will benefit the internet at large by offering a competitive alternative to the existing “.com” TLD, focused on the largest economic sector on the web today, the travel industry.  It will significantly alleviate the pressure on the availability of “.com” domain names, and will validate innovative policies targeted against speculation and trafficking in domain names and discouraging the hoarding of domain names on which no distinctive content has been posted, which may be useful to apply to other new gTLDs to be established in the future. 

 

 

C5. Appropriateness of Community. If the organization is intended to serve or represent a particular community, define the community and explain why that definition fits the TLD proposal.

 

Air transport is at the centre of the travel and tourism industry (see Attachment C5.A). Today the sector has an estimated economic impact of some US$ 3,575 billion according to World Travel & Tourism Council estimates and supports about 200 million jobs. Some 657 million tourists travelled to foreign countries in 1999, spending almost US$ 455 billion, according to World Tourism Organization data.

 

There are more than 100,000 travel agency outlets worldwide and air travel accounts for 60% of their total business. The world’s scheduled airlines performed some 1,560 million passenger journeys during 1999, as reported by ICAO. (The actual number of individual passengers is estimated to have been over 500 million.)

 

Detailed data on other sectors of the travel industry are difficult to obtain but, according to the International Hotel & Restaurant Association, there are over 300,000 hotels and 8 million restaurants around the world. It is also estimated that more than 6 million people went on ship cruises during 1999.

 

Of significance for this application has been the rapid growth in the past few years of on-line travel distribution, from basically zero five years ago to about US$ 5 billion in the USA for the year 2000, according to Jupiter Communications. This turnover is expected to more than double during the next three years, with airlines leading the way in the travel industry in terms of the e-commerce share of their total business.

 

Airlines operating in the USA could be doing more than 10% of their business on-line by 2003, up from 6% today, again according to Jupiter Communications. Growth in other regions of the world is expected to be even faster, although from a smaller base.

 

The community to be served by the establishment of the “.travel” TLD will consist of all organizations involved in any aspect of travel. Specifically this will include but not be limited to:

 

Scheduled Airlines

Charter Airlines

Airports

Ferries

Train Operators

Bus and Coach Operators

Ground Handlers

Catering Companies

Car Rental Companies

Hotels and Resorts

Bed and Breakfast Houses

Camp Facility Operators

Tourist Boards/Associations

Tourist Facility Operators

Travel Guide Publishers

Travel Agents

Tour Operators

Consolidators

Internet Service Providers for Travel

Computer Reservation Systems/Global Distribution Systems

 

 

C6. Representation. Manner in which the organization will represent and take input from community to be served, the categories of stakeholder to be included in the organization.

 

As outlined in C4 above, IATA proposes to institute an Advisory Committee modeled on its Airline-Consumer Forum, Interest Groups, and other such multi-stakeholder dialogue and action bodies, to enable representatives of all segments of the “.travel” TLD constituency to provide input directly to IATA.  Meetings of this Advisory Committee will be open to the public, notices, agendas and minutes of meetings will be posted on a website, and the location of meetings will rotate through different parts of the world to afford all members of the “.travel” constituency the maximum opportunity to participate.  In addition, IATA will encourage individuals to provide input via its website.

 

To provide appropriate input to policy decisions IATA also intends to establish an IATA-Registrars Forum. This forum will consist of the management of IATA directly concerned with overseeing the policy in respect of “.travel” TLD together with representatives of all registrars approved to process applications for the domain name.

 

The Forum will:

·        provide an input to the policy development in respect of the TLD

·        establish a formal two way channel of communication between registrars and the sponsoring organization to increase mutual understanding and determine point position on matters of common interest

·        make representation to ICANN, Government regulatory bodies and consumer organizations so as to advance the common interest of the parties and the furtherance of the objective of ICANN to enhance the utility of the DNS.

 

The IATA-Registrars Forum will meet twice a year.

 

The Chairman and Vice-Chairman will be selected by the Forum by common consent and the appointment confirmed by the IATA Director General.  IATA will appoint a senior executive to act as Secretary to the Forum.

 

 

C7. Openness and Transparency. Measures taken to promote openness and transparency, access to information, web site use, public posting of information, meeting minutes, notice and comment provisions.

 

IATA will make full utilization of its website to efficiently, economically, and rapidly promote communications with the “.travel” constituency.  As a start to that process, this application is being posted on the IATA website at www.iata.org, and IATA is encouraging interested persons to provide comments on the application.  As noted in C4 above, IATA will establish an Advisory Committee to provide further input on the management of the “.travel” TLD, and will post advance notice and agendas of the meetings of that Committee, as well as minutes of committee proceedings and other relevant documents, on the publicly-accessible portion of the IATA website.  Comments on agenda items will be accepted via the website from members of the public for consideration by the Advisory Committee.  Meetings of the Advisory Committee will be freely open to the public, and in accordance with longstanding IATA policy and practice, will rotate among the different regions of the globe to promote accessibility to all members of the “.travel” constituency, wherever in the world they may reside.  As noted in C6 above, IATA also intends to set-up an IATA-Registrar Forum to provide additional input to policy making.

 

 

C8. Initial Directors and Staff. The identity and qualifications of the initial directors and staff.

 

The current senior management of IATA is identified, including copies of their resumes, in Attachment C3.A. The Vice President who currently is responsible for, among other things, IATA’s e-commerce initiatives and the IATA website, and whom it is envisaged would be responsible for the “.travel” TLD is Louise Roy, whose resume is included in Attachment C3.A.  Before joining IATA, Ms. Roy served as President & CEO of Telemedia Communications, Inc., and prior to that was President & Director General of the Montreal Urban Community Transit Commission, and a Vice President at Air France.  IATA’s Senior Director Information Technology Services, Karin Gebert, would also play a key role in management of the “.travel” TLD.  Ms. Gebert’s career with IATA has spanned 17 years, and has included a number of promotions to progressively greater levels of responsibility.  Her resume is included in Attachment C8.A.

 

 

C9. Selection of Directors, Officers, Members, Staff, etc. Eligibility, method of selection, term of service, compensation, liability, conflicts of interest, resignation, removal, vacancies.

 

IATA is committed to hiring and promoting on the basis of merit.  It is firmly committed to non-discrimination in its hiring policies, and views its diverse, multi-national and multi-cultural workforce from over 75 nations as one of the organization’s major strengths.  Openings for IATA staff positions are posted on the IATA website, and made known via internal e-mail to existing IATA staff members.  In some cases, vacancies are advertised in newspapers and other media, and the services of employment agencies may be utilized to assist in recruitment efforts.  Most IATA staff positions are permanent appointments, supplemented by fixed-term contract appointments depending on the nature of the specific job requirements and anticipated duration.  Compensation and employee benefits are designed to be competitive, taking into account local market conditions, to enable IATA to recruit and retain the most highly qualified candidates for each position.  IATA is committed to gender parity in its compensation policies.  IATA has in place customary Directors & Officers liability insurance coverage, as well as “Errors and Omissions” liability insurance coverage.  Accordingly, IATA staff, directors, and officers, do not face any personal liability with respect to acts, errors, or omissions committed in good faith in the course of conducting their duties for IATA.  All IATA employees must sign the Business Standards and Ethics Guidelines, a copy of which appears as Attachment C9.A, which obliges them to confirm they are free of all conflicts of interest.  IATA directors, officers, and employees are free to resign their employment with IATA by giving the period of notice specified in their employment agreements, which is generally set in accordance with prevailing local conditions in the country where they are based.  In the infrequent event of termination of a director, officer or employee by IATA, all contractual provisions and local legal requirements in regard to notice, severance packages, etc. are observed. 

 

 

C10. Policy‑Making Procedure. Provide a detailed description of the process for formulating policies for the TLD, including a detailed description of the requirements for adoption of different types of policy.

 

In the first instance, IATA proposes to have detailed discussions with ICANN on the formulation of policies for the TLD.  As indicated in this application, we intend to be as open as possible and consistent with the policies of ICANN for DNS.  Being a restricted TLD, we will establish certain selection criteria to ensure only qualified applicants will be allowed to register in the TLD.  By doing so, as more fully explained in Section E of this application, an innovative and significant value-added service that will be attractive to users of the internet will be provided, and thus, “.travel” will become an attractive alternative and a viable competitor to the “.com” TLD for the largest segment of e-commerce today, the travel industry.  As indicated in C4 above, we intend to establish an Advisory Committee to enable representatives of all segments of the .“travel” TLD constituency to provide input directly to IATA.  Furthermore, as outlined in C6, IATA intends to establish an IATA-Registrar Forum to provide additional input to policy development in respect of the TLD. 

 

All policy proposals in respect of the domain name will be presented to IATA’s Board of Governors for approval in exactly the same way as other policy discussions of the organization are processed.

 

 

C11. Meetings and Communication. Frequency of meetings, location of meetings, provisions for telephone meetings, other methods of communication, generation of minutes for meetings.

 

As indicated previously, IATA will establish an IATA-Registrar Forum and an Advisory Committee, each of which will meet twice per year.   In accordance with longstanding IATA policy, the location of the meetings will rotate through the different parts of the world, to provide equal opportunity for attendance to all members of the global constituency served by the “.travel” TLD.  To the extent useful, IATA envisages that these bodies will make use of teleconference, video-conference, and other such technologies, to enable members who may not be in a position to travel to attend a meeting in person, to nevertheless provide input.  IATA will encourage the use of its website and e-mail to facilitate communications from stakeholders.  Minutes of meetings will be generated by secretariat staff assigned to support these activities, and will be posted on the website, as will notices and agendas for upcoming meetings. 

 

 

C12. Fiscal Information. Initial budget, expenses, existing capital, sources of revenue, accounting, audit, annual report and annual statement.

 

Attachment C12.A, contains the most recent audited financial statements of IATA, including fiscal information, expenses, existing capital, sources of revenue, accounting procedures, audit report, annual report and annual statement.  IATA is not required to, and has never before, made public its financial statements.  Consistent with its commitment to openness and transparency, and in the interest of enabling all who may be interested in commenting on this application to have a complete basis upon which to do so, IATA is not requesting confidential treatment of this information.  As the financial statements show, IATA has an annual budget in excess of US$ 240 million.  While IATA is a not-for-profit entity, it is accustomed to managing activities with sizeable financial implications, and unquestionably has the capabilities and resources to successfully launch and operate the “.travel” TLD.  A pro forma initial budget for the “.travel” sponsored TLD activity is set forth in Attachment C12.B.  The IATA Annual Report is contained in Exhibit 12.A.

 

 

C13. Liability. Liability of the organization, directors, officers, and staff.

 

All liabilities of IATA, its directors, officers, and staff pertinent for purposes of financial reporting and disclosure under generally accepted accounting principles are fully disclosed in IATA’s audited financial statements contained in Attachment C12.A.  IATA does not require reporting of, nor maintain any records of, whether individual directors, officers and staff may have personal liabilities, such as mortgages, etc., which we trust would not be relevant to this application.  IATA maintains third party liability insurance coverage in an amount exceeding US$ 50 million, errors & omissions coverage in the amount of US$ 10 million, as well as fidelity and directors & officers liability coverage.

 

 

C14. Amendment of Articles of Incorporation or Bylaws. Procedures for making amendments to the articles of incorporation, bylaws, and other organizational documents.

 

The Special Act of Parliament of Canada establishing IATA may only be amended by further Act of the Parliament of Canada.  The Articles of Association of IATA may be amended by majority vote at an IATA Annual General Meeting. 

 

 

C15. Reconsideration and Review. Any policy for allowing reconsideration and review of organization policy or implementation decisions.

 

Any party dissatisfied with any policy or decision of IATA may seek review of that decision by the IATA Board of Governors, and if dissatisfied with the disposition of the matter rendered by the Board of Governors, by the IATA Annual General Meeting. 

 

 

 

II. PROPOSED EXTENT OF POLICY‑FORMULATION AUTHORITY

 

[This section is intended to address the extent of the policy authority to be delegated, NOT the specific policies proposed. Specific policies should be described in the Description of Proposed TLD Policies part of the application.]

 

C16. List and describe in detail the areas over which a delegation of policy‑formulation authority is sought. For each area in which policy authority is sought, please address:

 

As set forth in section E of this application, IATA seeks authority to manage the ".travel" restricted TLD.  This will include authority to:

 

(a)       Enter into a contract with a registry operator;

(b)       Enter into contracts with registrars;

(c)       Enter into contracts with members and registrants;

(d)       Establish and implement criteria for travel industry registrants’ initial and continued membership in the ".travel" TLD;

(e)       Establish and implement criteria for initial registration and continued use of domain names in the ".travel" TLD;

(f)        Establish and implement naming conventions;

(g)       Resolve membership disputes; and

(h)       Resolve only those domain name disputes that are submitted to IATA by the parties' mutual consent.

 

 

C16.1. Scope of authority sought;

 

(a)       Enter into a contract with a registry operator:

 

IATA seeks full authority to negotiate a contract with a registry operator, to be limited, however, by the DNS and other technical requirements.

 

(b)       Enter into contracts with registrars:

 

IATA seeks full authority to negotiate contracts with registrars, to be limited, however, by the DNS and other technical requirements.

 

(c)       Enter into contracts with members and registrants:

 

IATA seeks full authority to negotiate contracts with members and registrants, to be limited, however, by ICANN policies.

 

(d)       Establish and implement criteria for travel industry members' initial and continued membership in the ".travel" TLD:

 

IATA seeks authority to establish and implement TLD membership criteria as more fully described in Sections E16 through E19.

 

(e)       Establish and implement criteria for initial registration and continued use of domain names in the ".travel" TLD:

 

IATA seeks authority to establish and implement TLD registration criteria as described in Section E17.

 

(f)        Establish and implement naming conventions:

 

IATA seeks authority to establish and implement global and geographic-specific naming conventions within the ".travel" TLD as described in Section E3.

 

(g)       Resolve membership disputes:

 

IATA seeks authority to resolve membership disputes as described in Sections E18 and E20.

 

(h)       Resolve only those domain name disputes that are submitted to IATA by the parties' mutual consent.

 

IATA seeks authority to resolve only those domain name disputes that are submitted to IATA by members' and/or third parties' mutual consent as described in Section E21.  Otherwise, members and/or third parties must submit to domain name dispute resolution under ICANN's UDRP.

 

C16.2. Reasons/justifications for seeking authority;

 

As fully explained  in section E, the essence of this proposal is to launch a new TLD which will offer the internet community the advantage of quality control based on objective and transparent criteria relevant to the conduct of e-commerce.  Registrants which are unwilling or unable to comply with the criteria set for the “.travel” TLD will continue to be free to register and operate websites in unrestricted TLDs such as .com.  Registrants that wish to offer their customers the value-added features inherent in qualification for the “.travel” restricted TLD will register here.  In order to offer the internet community this new and expanded level of choice, it is key that the sponsor of this restricted TLD be delegated authority to implement these policies.

 

C16.3. Method of guaranteeing that your organization will administer the policy in the interest of the Internet at large; and

 

IATA proposes that while it seeks the authority to develop objective and transparent criteria for registration in this TLD, it will work closely with users, registrars, and other stakeholders in this process through the .travel Advisory Board and the IATA-Registrars Forum, previously described in section C4.  Input from these groups will also be used in the continual review and updating of the criteria for granting the “.travel” TLD in the future.  Moreover, IATA intends to add the criteria for registration in the “.travel” TLD to the list of activities of its Board of Governors, which in turn is accountable to the IATA Annual General Meeting composed of the CEOs of 275 airlines from 143 different countries.  In so doing, IATA will ensure that viewpoints from all parts of the globe are duly taken into account in the development and administration of these policies. 

 

C16.4. Whether variation from existing ICANN policies is intended at the opening of the new TLD.

 

No further variations from existing ICANN policies is intended at the opening of the new TLD. 

 

 

 

III. CONTRACT TERMS WITH REGISTRY OPERATOR

 

[Sponsoring organizations are responsible for securing an initial registry operator for the proposed TLD and ensuring that the registry operator completes the Registry Operator's Proposal. Sponsoring organizations should also enter detailed contracts for the provision of registry operation services. These contracts should address all of the required functions as outlined in the Registry Operator's Proposal.]

 

C17. Identification of Registry Operator. Please list the full legal name, principal address, telephone and fax numbers, and e‑mail address of the registry operator:

 

JVTEAM, LLC, 112 Vermont Avenue NW, Suite 550, Washington DC, 0005, USA:

Tel: +1 202 533 2600

Fax: +1 202 533 2975

Email: ken.hansen@neustar.com

 

 

C18. Contract with Registry Operator. Please attach one of the following:

 

C18.1. a copy of your contract with the selected registry operator for provision of registry services;

 

C18.2. proposed terms for a contract (i.e. at least a detailed term sheet) with a registry operator for provision of registry services, proof of commitment from the registry operator for provision of services under those proposed terms, and a notation of the estimated date of entry into the contract; or

 

C18.3. a statement that the sponsoring organization will also serve as the registry operator for the proposed TLD. (In this case, the sponsoring organization must prepare and submit the Registry Operator's Proposal in addition to the Sponsoring Organization's Proposal.)

 

The signed, binding Term Sheet covering the contractual arrangement between IATA and JVTEAM, LLC is attached as Attachment C18.A.  The estimated date of entry into the contract based on this binding Term Sheet is December 1, 2000, subject to finalization of any outstanding issues with ICANN.

 

IATA has engaged in a thorough examination of the options for registry operator services, and engaged in extensive and serious discussions with a number of potential partners.  The outcome of this process was the selection of JVTEAM.  This decision was based on a number of factors including JVTEAM’s financial strength, specific expertise in the operation and management of a significant country code TLD, and expertise as the North American Numbering Plan Administrator (NANPA) and Local Number Portability Administrator (LNPA), all of which assure the necessary financial and managerial resources will be available to bring this “.travel” TLD to fruition once it is authorized by ICANN. 

 

In addition to the benefits of this proposal for the worldwide travel industry and its customers, IATA views this as an opportunity to launch a credible competitor to VeriSign, which is obviously the dominant provider of registry services today.  By creating an alliance between IATA’s proposed TLD based on value-added quality assurance of registrants which the internet consumers of today are demanding, and the financial and technical strengths of JVTEAM as the registry operator, ICANN is presented with a unique opportunity to afford the internet community not only the extensive array of advantages described in this particular proposal, but also the very significant benefit of introducing viable and desperately needed competition into the broader market for the provision of registry operator services. 

 

As indicated above, IATA has been in contact in the course of this process with a number of other existing and prospective registry service providers which are expected to be involved in other proposals to ICANN in this round of applications.  All of the registry operators with which IATA has been in contact have been keen to work with IATA.  IATA’s first choice of registry operator is clearly JVTEAM, as indicated above.  IATA anticipates that in consideration of the material set forth in section D of this application in particular, ICANN will agree JVTEAM has presented superior qualifications on all accounts to serve in this capacity.  Nevertheless, in the event ICANN in its judgment were for any reason to direct IATA to partner with a different registry operator, IATA hereby confirms it would be prepared to do so, assuming mutually agreeable terms with the registry operator recommended by ICANN could be negotiated.

 

 

 

By signing this proposal, the undersigned attests, on behalf of the applicant(s), that the information contained in this application, and all supporting documents included with this application, are true and accurate to the best of applicant's knowledge.

 

 

 

 

 

_______________________________

Signature

 

________P. Jeanniot_          ________

Name (please print)

 

_____Director General_____________

Title

 

__________________

Name of Entity to Which Title Applies

 

__ ___October 2, 2000____________

Date

 

 

 

 

 

 

 

 

 

 

(c) 2000 The Internet Corporation for Assigned Names and Numbers

All rights reserved.

 

Updated August 15, 2000

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Attachment C1.A

 

INTERNATIONAL AIR TRANSPORT ASSOCIATION - MEMBERSHIP

 

Attachment C1.A – INTERNATIONAL AIR TRANSPORT ASSOCIATION - MEMBERSHIP

 

 

275 Members (246 Active and 29 Associate) on 26 September 2000

 

ACTIVE MEMBERS

 

VX	ACES (Aerolíneas Centrales de Colombia S.A.)
ZY	ADA Air
JP	Adria Airways
EI	Aer Lingus Ltd.
E4	Aero Asia International (PVT) Ltd.
JR	Aero California
Z9	Aero Zambia Ltd.
SU	Aeroflot (Aeroflot Russian Airlines t.a.)
AR	Aerolíneas Argentinas S.A.
AM	AEROMEXICO (Aerovias de Mexico S.A. de C.V.)
QO	Aeromexpress
PL	AEROPERU (Empresa de Trans. Aéreo del Perú)
VV	Aerosvit Airlines
ZL	Affretair (PVT) Ltd.
RK	Air Afrique
AH	Air Algérie (Entr. Nat. d’Expl. de Svcs Aériens)
LM	Air ALM (ALM 1997 Airline Inc., d.b.a.)
UU	Air Austral
BT	Air Baltic Corp. SIA
AB	Air Berlin GmbH & Co.
JA	Air Bosna
KF	Air Botnia Oy Ab
BP	Air Botswana Corporation
SB	Air Caledonie International
AC	Air Canada
CA	Air China International Corp.
AG	Air Contractors (UK) Ltd.
UX	Air Europa Líneas Aéreas, S.A.
AF	Air France
GN	Air Gabon
JM	Air Jamaica Ltd.
9Y	Air Kazakstan
JS	Air Koryo
VD	Air Liberté S.A.
FU	Air Littoral
MD	Air Madagascar
QM	Air Malawi Ltd.
L6	Air Maldives Ltd.
KM	Air Malta p.l.c.
CW	Air Marshall Islands
MK	Air Mauritius
RM	Air Moldova International
SW	Air Namibia
NZ	Air New Zealand Ltd.
PX	Air Niugini (Air Niugini Pty Ltd. t.a.)
YW	Air Nostrum L.A.M.S.A.
FJ	Air Pacific Ltd.
HM	Air Seychelles Ltd.
TC	Air Tanzania Corporation
6U	Air Ukraine
NF	Air Vanuatu (Operations) Ltd.
UM	Air Zimbabwe Corporation
AI	Air-India
AS	Alaska Airlines Inc.
LV	Albanian Airlines MAK S.H.P.H.
AZ	Alitalia - Linee Aeree Italiane S.p.A.
Y2	Alliance Air (African Joint Air Services t.a.)
E8	Alpi Eagles S.p.A.
HP	America West Airlines, Inc.
AA	American Airlines Inc.
NH	ANA (All Nippon Airways CO., Ltd.)
AN	Ansett Australia
HO	Antinea Airlines
IW	AOM French Airlines (AOM - Minerve S.A.)
FG	Ariana Afghan Airlines Co. Ltd)
IZ	Arkia Israeli Airlines Ltd.
R3	Armenian Airlines
5Y	Atlas Air, Inc.
IQ	Augsburg Airways GmbH
OS	Austrian Airlines
OT	Avant Airlines
VE	AVENSA  (Aerovias Venezolanas S.A.)
AO	AVIACO  (Aviación y Comercio S.A.)
AV	AVIANCA (Aerovias Nacionales de Colombia S.A.)
GU	AVIATECA, S.A.
M4	Avioimpex A.D.p.o.
J2	Azerbaijan Airlines (Azerbaijan Hava Yollari)
LZ	Balkan Bulgarian Airlines
B2	Belavia - Belarusian Airlines
B3	Bellview Airlines Ltd.
BG	Biman Bangladesh Airlines
BU	Braathens (Braathens ASA, t.a.)
BA	British Airways p.l.c.
BD	British Midland Airways Ltd.
BW	BWIA West Indies International Airways Ltd.
UY	Cameroon Airlines
CP	Canadian Airlines International Ltd.
CV	Cargolux Airlines International S.A.
CX	Cathay Pacific Airways Ltd.
OK	Ceske Aeroline/Czech Airlines (CSA)
MU	China Eastern Airlines
CJ	China Northern Airlines
WH	China Northwest Airlines
CZ	China Southern Airlines
SZ	China Southwest Airlines
XO	China Xinjiang Airlines
3Q	China Yunnan Airlines
WX	CityJet
MN	Comair (Pty.) Ltd.
XK	Compagnie Aérienne Corse Méditerrannée
CO	Continental Airlines Inc.
CS	Continental Micronesia, Inc.
CM	COPA (Compania Panamena de Aviación S.A.)
SS	CORSAIR (Corse Air International)
OU	Croatia Airlines DD
X5	Cronus Airlines
LX	Crossair, Ltd. Co. (for Reg. Eur. Air Transp.)
CU	Cubana de Aviación S.A.
CY	Cyprus Airways Ltd.
DL	Delta Air Lines Inc.
DI	Deutsche BA Luftfahrtgesellschaft mbH
ES	DHL International E.C.
D7	Dinar Líneas Aéreas S.A.
KA	DRAGONAIR (Hong Kong Dragon Airlines Ltd.)
QY	EAT (European Air Transport)
EU	ECUATORIANA (Ecuatoriana de Aviación S.A.)
MS	Egyptair
LY	El Al Israel Airlines Ltd.
EK	Emirates
OV	Estonian Air
ET	Ethiopian Airlines Corporation
EW	Eurowings AG
FX	FedEx (Federal Express Corporation)
AY	Finnair Oyj
YC	Flight West Airlines Pty. Ltd.
GA	Garuda Indonesia
GT	GB Airways
GH	Ghana Airways Corporation
GF	Gulf Air Company G.S.C.
HF	Hapag Lloyd Flug GmbH
DU	Hemus Air
IB	IBERIA (Líneas Aéreas de España S.A.)
C3	ICAR (Independent Aircompany)
FI	Icelandair
IC	Indian Airlines
D6	Inter Air  (Inter Aviation Services (Pty) Ltd.)
IR	Iran Air, The Airline of the Islamic Republic of Iran
EP	Iran Aseman Airlines
IA	Iraqi Airways
JO	JALways Co. Ltd
JD	Japan Air System Co. Ltd.
JL	Japan Airlines Co. Ltd.
JU	JAT (Jugoslovenski Aerotransport)
JY	Jersey European Airways
KQ	Kenya Airways Ltd.
KL	KLM Royal Dutch Airlines
UK	KLM uk Ltd.
KE	Korean Air Lines Co. Ltd.
KU	Kuwait Airways Corporation
7Z	L.B. Limited
LB	LAB (Lloyd Aéreo Boliviano S.A.)
LR	LACSA  (Linéas Aereas Costarricenses S.A.)
TM	LAM - Linhas Aéreas de Moçambique
LA	Lan Chile S.A.
MJ	LAPA (Lineas Aéreas Privadas Argentinas S.A.)
NG	Lauda Air Luftfahrt AG
LN	Libyan Arab Airlines
TE	Lithuanian Airlines
LO	LOT (Polskie Linie Lotnicze)
LT	LTU (Lufttransport-Unternehmen GmbH & Co.)
LH	LUFTHANSA (Deutsche Lufthansa A.G.)
LH	Lufthansa Cargo A.G.
LG	Luxair (Soc. Lux. de Navig. Aérienne)
DM	Maersk Air A/S
VB	Maersk Air Ltd.
MH	Malaysia Airlines
MA	MALEV (Hungarian Airlines Public Ltd. Co.)
JE	Manx Airlines Ltd.
IN	MAT - Macedonian Airlines
ME	MEA (Middle East Airlines Airliban)
IG	Meridiana S.p.A.
MZ	Merpati Nusantara Airlines
MX	MEXICANA (Comp. Mexicana de Aviación S.A. de C.V.)
OM	MIAT Mongolian Airlines
WT	Nigeria Airways Ltd.
KZ	Nippon Cargo Airlines (NCA) Co. Ltd.
NW	Northwest Airlines Inc.
OA	Olympic Airways S.A.
WY	Oman Air (Oman Aviation Services Co. [SAOG] op. as)
PF	Palestinian Airlines
NI	PGA - Portugália Airlines
PR	Philippine Airlines Inc.
PK	PIA  (Pakistan International Airlines Corp.)
PU	PLUNA S.A. (Pluna Líneas Aéreas Uruguayas S.A)
PH	Polynesian Airlines Ltd.
Z8	Pulkovo Aviation Enterprise
QF	Qantas Airways Ltd.
QR	Qatar Airways Co. (W.L.L.)
7R	Red Sea Air PLC
QP	Regional Air (AirKenya Aviation d.b.a.)
VM	Regional Airlines
GV	Riga Airlines
AT	Royal Air Maroc
QN	Royal Airlines
BI	Royal Brunei Airlines
RJ	Royal Jordanian
ZC	Royal Swazi National Airways Corp. Ltd.
WR	Royal Tongan Airlines
FR	Ryanair Ltd.
4Z	SA Airlink (Pty) Ltd.
SA	SAA (South African Airways)
SN	SABENA
E5	Samara Airlines
SK	SAS  (Scandinavian Airlines Systems)
SV	Saudi Arabian Airlines
SG	Sempati Air
FM	Shanghai Airlines
LJ	Sierra National Airlines
SQ	Singapore Airlines Ltd.
JZ	Skyways AB
IE	Solomon Airlines
JK	Spanair S.A.
UL	SriLankan Airlines Ltd.
SD	Sudan Airways Company Ltd.
PY	Surinam Airways
SR	SWISSAIR (Swiss Air Transport Co. Ltd.)
RB	Syrian Arab Airlines
DT	TAAG - Angola Airlines (Linhas Aéreas de Angola)
TA	TACA International Airlines S.A.
GD	TAESA (Transportes Aereos Ejecutivos S.A. de C.V.)
PZ	TAM - Transportes Aereos des Mercosur Socidad Anonima
JJ	TAM Transportes Aéreas Meridionais S/A
TP	TAP - Air Portugal
RO	TAROM (Romanian Air Transport S.A.)
IJ	TAT European Airlines
TG	Thai Airways International Public Company Ltd.
TL	TMA (Trans-Mediterranean Airways S.A.L.)
3V	TNT Airways S.A.
TR	TRANS BRASIL (Transbrasil S.A. Linhas Aéreas)
UN	Transaero Airlines (Joint Stock Company)
HV	Transavia Airlines (Transavia Holland B.V.)
TU	Tunis Air
TK	Turkish Airlines Inc.
T5	Turkmenistan Airlines
TW	TWA  (Trans World Airlines Inc.)
PS	Ukraine International Airlines
UA	United Airlines
5X	UPS Airlines
US	US Airways, Inc.
RG	VARIG S.A. (Viacao Aérea Rio-Grandense)
VP	VASP (Viaçao Aérea Sao Paulo S.A.)
VS	Virgin Atlantic Airways Ltd.
WF	Wideroe Flyveselskap A/S
MF	Xiamen Airlines
IY	YEMENIA Yemen Airways
Z7	Zimbabwe Express Airlines

 

ASSOCIATE MEMBERS

5L	AEROSUR (Comp.Boliv.de Transp.Aér.Priv. S.A.)
JQ	Air Jamaica Express Ltd.
AP	Air One SpA
VT	Air Tahiti
AQ	Aloha Airlines, Inc.
ZQ	Qantas New Zealand (Tasman Pacific Airlines of NZ Ltd. t.a.)
AU	Austral Líneas Aéreas S.A.
E9	Compagnie Africaine d’Aviation - C.A.A.
Y4	Eagle Aviation Ltd.
IH	Falcon Air AB
BN	Forward Air International Airlines, Inc.
9C	Gill Aviation Ltd.
ZL	Hazelton Airlines
9W	Jet Airways (India) Ltd.
KD	Kendell Airlines (Aust.) Pty. Ltd.
UC	LADECO Cargo
UC	LADECO S.A.
LP	Lan Perú
CL	Lufthansa CityLine GmbH
NM	Mount Cook Airlines
GX	Pacific Airways Corporation
FA	Safair Freighters (Pty.) Ltd.
S2	Sahara Airlines Ltd.
SP	SATA Air Acores
A4	Southern Winds S.A.
PI	Sunflower Airlines Ltd.
KK	TAM Transportes Aereos Regionais S.A.
8D	Volare Airlines S.p.A.
Q3	Zambian Airways Ltd.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Attachment C1.B

 

IATA Office Addresses

Attachment C1.B – IATA Office Addresses

 

ARGENTINA

 

Official Name:  IATA ARGENTINA

                   City Code:    BUE          BER

                   Units on Site:  ER

                   Aeropuerto Internacional Ezeiza

                   Ministro Pistarini - Terminal B 1st Floor

                   1802 Ezeiza

                   Tel:    +54 11 4480 2623

                   Fax:   +54 11 4480 2606

                   TTY:

                   Approx No of Staff:         2

                   General Office Contact:

                   Mr Roberto Rodrigues

                   Project Manager Argentina

                   Official Name:  IATA ARGENTINA

                   City Code:    BUE          BUE

                   Units on Site:  BSP

                   Paraguay 577, Piso 3

                   C1057AAE Buenos Aires

                   Tel:    +54 11 4312 6006

                   Fax:   +54 11 4312 0093

                   TTY:  BUESFXB

                   Approx No of Staff:       11

                   General Office Contact:

                   Ms Eliana Lopez Garrido

                   IDS Manager - Argentina

AUSTRALIA

                   Official Name:  IATA AUSTRALIA

                   City Code:    SYD          SYD

                   Units on Site:  ASO/BSP/CASS

                   83 York Street, Level 4

                   PO Box 3563 GPO

                   Sydney 2001 NSW

                   Tel:    +61 2 9249 6866

                   Fax:   +61 2 9261 2772

                   TTY:

                   Approx No of Staff:       50

                   General Office Contact:

                   Ms Bindi Rogers

                   Assistant to IDS Manager

AUSTRIA

                   Official Name:  IATA AUSTRIA

                   City Code:    VIE           VIE

                   Units on Site:  ASO/BSP

                   Karlsplatz 1/1/4

                   Vienna A-1010

                   Tel:    +43 1 504 0360

                   Fax:   +43 1 504 0362

                   TTY:

                   Approx No of Staff:         5

                   General Office Contact:

                   Mr Rudy Hesser

                   IDS Manager Austria

BELGIUM

                   Official Name:  IATA BELGIUM & LUXEMBOURG

                   City Code:    BRU          BRA

                   Units on Site:  ASO/BSP/CASS

                   Zavelpand

                   Stationsstraat 26 (B.5/6)

                   B-1930 Zaventem

                   Tel:    +32 2 711 5380

                   Fax:   +32 2 711 5399

                   TTY:

                   Approx No of Staff:         7

                   General Office Contact:

                   Mr Marc Thoens

                   IDS Manager - Benelux

                   Official Name:  CFMU AIRCRAFT OPERATORSLIASON CELL

                   City Code:    BRU          BRE

                   Units on Site:  O&I (EUR-CFMU)

                   EUROCONTROL

                   Rue de la Fusee 96

                   B-1130 Brussels

                   Tel:    +32 2 729 9751

                   Fax:   +32 2 729 9019

                   TTY:

                   Approx No of Staff:         2

                   General Office Contact:

                   Mr Len Hearnden

                   Manager Infrastructure Europe

                  

Official Name:REGIONAL OFFICE FOR EUROPE

                   City Code:    BRU          BRO

                   Units on Site:  ER/CS/O&I

                   Avenue Louise, 350

                   B-1050 Brussels

                   Tel:    +32 2 626 1800

                   Fax:   +32 2 648 5135

                   TTY:

                   Approx No of Staff:       14

                   General Office Contact:

                   Ms Laurence De Barros

                   Assistant to R-O&I Director-EUR

 

                   Official Name:  DED.4 - CODA

                   City Code:    BRU          BRW

                   Units on Site:  O&I - DED.4 - CODA

                   EUROCONTROL

                   Rue de la Fusee 96

                   B-1130 Brussels

                   Tel:    +32 2 729 9751

                   Fax:   +32 2 729 9019

                   TTY:

                   Approx No of Staff:         1

                   General Office Contact:

                   Mr Rudy De Winter

                   Manager, Infrastruct. - Europe

BOLIVIA

                   Official Name:  IATA LOCAL LIASON OFFICE - BOLIVIA

                   City Code:    SRZ          SRZ

                   Units on Site:  BSP

                   Calle Independencia Esquina Ingavi

                   Galeria Central Piso 1 Oficina 7

                   PO Box 6306

                   Santa Cruz

                   Tel:    +591 322 514

                   Fax:   +591 332 515

                   TTY:  SRZSFXB

                   Approx No of Staff:         3

                   General Office Contact:

                   Mr Juan Carlos Vargas

                   Local Coordinator Bolivia

BRAZIL

                   Official Name:  IATA BRAZIL

                   City Code:    SAO          SAO

                   Units on Site:  ASO/BSP

                   Rua Carneiro da Cunha no 167 cj 96

                   Saude

                   Sao Paolo SP CEP 04.144-00

                   Tel:    +55 11 5072 3707

                   Fax:   +55 11 276 3055

                   TTY:  SAOSFXB

                   Approx No of Staff:       20

                   General Office Contact:

                   Mr Faustino Pereira

                   IDS Regional Manager - Brzl, Arg, Uru

CANADA

                   Official Name:  HEAD OFFICE

                   City Code:    YMQ         YMQ

                   Units on Site:  HQ/IATAN/ASO Canada/BSP Bermuda

                   800 Place Victoria

                   PO Box 113

                   Montreal H4Z 1M1 QC

                   Tel:    +1 514 874 0202

                   Fax:   +1 514 874 9632

                   TTY:  Roro

                   Approx No of Staff:     500

                   General Office Contact:

                   Mr Francois Aubin

                   Ladouceur (65) Gabriel (30)

 

                   Official Name:  IATA WINNIPEG

                   City Code:    YWG         YWG

                   Units on Site:  BSP

                   c/O ADP Systems, 2nd Floor

                   363 Broadway Avenue

                   Winnipeg R3C 3N9 MB

                   Tel:    +1 204 957 1885

                   Fax:   +1 204 942 3003

                   TTY:

                   Approx No of Staff:         2

                   General Office Contact:

                   Mr Wayne Oliver

                   Manager BSP Canada Proc Centre

CHILE

                   Official Name:  IATA CHILE

                   City Code:    SCL          SCL

                   Units on Site:  BSP/CASS

                   Dr Barros Borgono 123

                   Providencia

                   Santiago

                   Tel:    +56 2 264 0311

                   Fax:   +56 2 235 4181

                   TTY:  SCLSFXB

                   Approx No of Staff:         9

                   General Office Contact:

                   Ms Grete Ruber

                   IDS Manager - Chile

 

                   Official Name:  REGIONAL OFFICE FOR LATIN AMERICA

                   City Code:    SCL          SLC

                   Units on Site:  ER

                   Av 11 de Septiembre 2155

                   Torre A Of, 903

                   Santiago

                   Tel:    +56 2 233 0063

                   Fax:   +56 2 232 4687

                   TTY:

                   Approx No of Staff:         6

                   General Office Contact:

                   Mr Patricio Sepulveda

                   Regional Director, Latin America

COLOMBIA

                   Official Name:  IATA COLOMBIA

                   City Code:    BOG         BOG

                   Units on Site:  BSP

                   Carrera 7a  No.24-89 Piso 39

                   Torre Col Patria

                   Bogota 8

                   Tel:    +57 1 342 0188

                   Fax:   +57 1 284 6682

                   TTY:  BOGSFXB

                   Approx No of Staff:       15

                   General Office Contact:

                   Mr Juan Carlos Gutierrez Pedraza

                   IDS Manager Colombia

COSTA RICA

                   Official Name:  IDS CENTRAL AMERICA & CARIBBEAN

                   City Code:    SJO          SJO

                   Units on Site:  BSP Central America/CASS

                   Edificio Edicol 2do Piso

                   PO Box 7-1040

                   San Jose - Sabana Sur

                   Tel:    +506 296 5922

                   Fax:   +506 231 5491

                   TTY:  SJOSFXB

                   Approx No of Staff:       54

                   General Office Contact:

                   Mr Marco Alvarenga

                   IDS Regional Manager, Cent Am & Carrib

CÔTE D'IVOIRE

                   Official Name:  BSP - CENTRAL & WESTERN AFRICA

                   City Code:    ABJ          ABJ

                   Units on Site:  BSP

                   1er Etage, Escalier A, Immeuble El Nasr

                   6 Avenue du Commerce Plateau,

                   17 BP 410

                   Abidjan 17

                   Tel:    +225 20 323 255

                   Fax:   +225 20 323 253

                   TTY:

                   Approx No of Staff:         6

                   General Office Contact:

                   Ms Kokoe Ayivi-Guedehoussou

                   IDS Regional Manager - Central & W Africa

CROATIA

                   Official Name:  IATA CROATIA

                   City Code:    ZAG          ZAG

                   Units on Site:  BSP

                   BSP Hrvatska

                   Primorska 12

                   Zagreb 10000

                   Tel:    +385 1 3770 674

                   Fax:   +385 1 3774 862

                   TTY:

                   Approx No of Staff:         3

                   General Office Contact:

                   Mr Gordan Balen

                   IDS Manager - Croatia

CYPRUS

                   Official Name:  IATA CYPRUS

                   City Code:    NIC           NIC

                   Units on Site:  ASO/BSP

                   22 Chytron Street, Suite 22

                   PO Box 23453

                   Nicosia 1683

                   Tel:    +357 2 768 022

                   Fax:   +357 2 786 007

                   TTY:

                   Approx No of Staff:         3

                  

General Office Contact:

                   Mr Andreas Antoniou

                   IDS Manager - Cyprus

CZECH REPUBLIC

                   Official Name:  IATA CZECH & SLOVAK REPUBLICS

                   City Code:    PRG          PRG

                   Units on Site:  ASO/BSP

                   Vitezne Namesti. 2

                   Mezanin

                   16000 Prague 6

                   Tel:    +420 2 2431 6621

                   Fax:   +420 2 311 4282

                   TTY:

                   Approx No of Staff:         5

                   General Office Contact:

                   Mr Antonin Venus

                   IDS Manager Czech Rep/Slovenia

DOMINICAN REPUBLIC

                   Official Name:  IATA DOMINICAN REPUBLIC & HAITI

                   City Code:    SDQ          SDQ

                   Units on Site:  BSP

                   Gustavo Mejia Ricart 69,

                   Edificio Dato Centro, 3 Piso

                   Ensanche Nacho - Santo Domingo DN

                   Tel:    +1 809 562 4282

                   Fax:   +1 809 540 6166

                   TTY:  SDQSFXB

                   Approx No of Staff:       23

                   General Office Contact:

                   Ms Maria del Carmen Objio

                   Local Coordinator - Dominican Republic

ECUADOR

                   Official Name:  IATA ECUADOR

                   City Code:    UIO           UIO

                   Units on Site:  BSP/CASS

                   Av Naciones Unidas 825 y Shyris

                   Edifio Mastercard - Piso 8

                   Quito

                   Tel:    +593 225 6450

                   Fax:   +593 225 6338

                   TTY:  UIOSFXB

                   Approx No of Staff:       12

                  

General Office Contact:

                   Ms Alexandra Morales

                   IDS Manager - Ecuador

EGYPT

                   Official Name:  IATA EGYPT

                   City Code:    CAI           CAI

                   Units on Site:  ASO/BSP

                   3, Abdul Feda Street - Zamalek

                   PO Box 159 Gezira

                   11211 Cairo

                   Tel:    +20 2 340 4609

                   Fax:   +20 2 340 4724

                   TTY:

                   Approx No of Staff:         5

                   General Office Contact:

                   Mr Mohamed Abdel Ghani

                   IDS Manager - Egypt

EL SALVADOR

                   Official Name:  IATA LOCAL LIAISON OFFICE - EL

                   City Code:    SAL          SAL

                   Units on Site:  BSP

                   Banco Cuscatlan-Caribe

                   Paseo General Escalon

                   3551 Colonia Escalon - San Salvador

                   Tel:    +503 298 1971

                   Fax:   +503 298 1971

                   TTY:  SALSFXB

                   Approx No of Staff:         2

                   General Office Contact:

                   Mr Cesar Barragan

                   Local Coordinator - El Salvador

ETHIOPIA

                   Official Name:  IATA ETHIOPIA

                   City Code:    ADD          ADD

                   Units on Site:  BSP

                   Ethiopian Shipping Lines Building

                   PO Box 22682

                   CODE 1000 Addis Ababa

                   Tel:    +251 1 502 914

                   Fax:   +251 1 502 915

                   TTY:

                   Approx No of Staff:         1

                  

General Office Contact:

                   Mr Tilahun MESHESHA

                   BSP Liaison Officer Ethiopia

FINLAND

                   Official Name:  IATA FINLAND

                   City Code:    HEL          HEL

                   Units on Site:  ASO/BSP

                   Vernissakatu 6 (4th Floor)

                   PO Box 84

                   FIN-01301 Vantaa Tikkurila

                   Tel:    +358 9 836 2680

                   Fax:   +358 9 857 3196

                   TTY:

                   Approx No of Staff:       10

                   General Office Contact:

                   Mr Kai Arvinen

                   IDS Manager - Finland

FRANCE

                   Official Name:  IATA FRANCE

                   City Code:    PAR          PAR

                   Units on Site:  ASO/BSP/CASS

                   43 Rue de Dunkerque

                   75010 Paris

                   Tel:    +33 1 4491 8400

                   Fax:   +33 1 4491 8401

                   TTY:

                   Approx No of Staff:       20

                   General Office Contact:

                   Mr Patrick Lantin

                   IDS Manager France

 

                   Official Name:  IATA FRANCE CARGO CUSTOMS

                   City Code:    PAR          POO

                   Units on Site:  O&I

                   4 Allée aux cerfs

                   94370 Sucy en Brie

                   Tel:    +33 1 4982 7192

                   Fax:   +33 1 4982 7192

                   TTY:

                   Approx No of Staff:         1

                   General Office Contact:

                   Mr Daniel Peudupin

                   Asst Dir, Cargo Customs Facilitation

GERMANY

                   Official Name:  IATA GERMANY

                   City Code:    FRA          FRA

                   Units on Site:  ASO/BSP/CASS

                   Poststrasse 2-4

                   60329 Frankfurt-am-Main

                   Tel:    +49 69 242 536 0

                   Fax:   +49 69 25 19 50

                   TTY:

                   Approx No of Staff:       17

                   General Office Contact:

                   Ms Ina Fiedler

                   IDS Manager - Germany

GREECE

                   Official Name:  IATA GREECE

                   City Code:    ATH          ATH

                   Units on Site:  ASO/BSP/CASS

                   8, Ioannou Metaxa Street, 1st Floor

                   Aghios Dimitrios

                   173 43 Athens

                   Tel:    +30 1 976 8031

                   Fax:   +30 1 976 8038

                   TTY:

                   Approx No of Staff:       13

                   General Office Contact:

                   Mr Nicki Boussioti

                   IDS Manager - Greece

GUATEMALA

                   Official Name:  IATA - GUATEMALA

                   City Code:    GUA          GUA

                   Units on Site:  BSP

                   Avda La Reforma 12-01, Zona 10, Oficina 1005

                   Edificio Reforma Montufar

                   Guatemala City 01010

                   Tel:    +502 361 4748

                   Fax:   +502 331 8405

                   TTY:  GUASFXB

                   Approx No of Staff:         3

                   General Office Contact:

                   Mrs Viviana Pozuelos

                   Local Coordinator Guatemala

HONDURAS

                   Official Name:  IATA LOCAL LIAISON OFFICE - HONDURAS

                   City Code:    TGU          TGU

                   Units on Site:  BSP

                   Sucursal Bancasa Calee Real..

                   ..Frente a Parque Libertad 2ndo Piso

                   Comayaguela

                   Tel:    +504 238 4251

                   Fax:   +504 238 4228

                   TTY:  TGUSFXB

                   Approx No of Staff:         2

                   General Office Contact:

                   Mrs Suyapa Rivera

                   Local Coordinator - Honduras

HUNGARY

                   Official Name:  IATA HUNGARY

                   City Code:    BUD          BUD

                   Units on Site:  ASO/BSP

                   Kristof Ter 7/8

                   70258

                   70258 Budapest 1052

                   Tel:    +36 1 266 0156

                   Fax:   +36 1 318 9598

                   TTY:

                   Approx No of Staff:         4

                   General Office Contact:

                   Mrs Agnes Sipos

                   IDS Manager - Hungary

INDIA

                   Official Name:  IATA INDIA

                   City Code:    BOM         BOM

                   Units on Site:  BSP

                   Shree Sound Cine Studio

                   4th Floor, Behind Chotra Cinema

                   Madhavdas Pasta Road

                   Mumbai 400 014

                   Tel:    +91 22 418 1235

                   Fax:   +91 22 418 8081

                   TTY:

                   Approx No of Staff:       15

                   General Office Contact:

                   Mr Kiran Yadav

                   IDS Manager - India

                   Official Name:  IATA BSP CALCUTTA

                   City Code:    CCU          CCU

                   Units on Site:  BSP

                   C/o Deutsche Bank

                   Brooke House

                   9 Shakespeare Sarani

                   Calcutta 700 071

                   Tel:

                   Fax:

                   TTY:

                   Approx No of Staff:         2

                   General Office Contact:

                   Mr Rana Choudhury

                   BSP Manager - Calcutta

 

                   Official Name:  IATA BSP DELHI

                   City Code:    DEL          DEL

                   Units on Site:  BSP

                   c/o MCS Ltd. Sri Venkatesh Bhavan

                   212-A Shahpurjat, behind Panchsheel Club

                   New Delhi 110 049

                   Tel:    +91 11 649 5292

                   Fax:   +91 11 649 5291

                   TTY:

                   Approx No of Staff:         2

                   General Office Contact:

                   Mr Pran NAYYAR

                   Manager, Northern India

                   Official Name:  IATA BSP CHENNAI

                   City Code:    MAA         MAA

                   Units on Site:  BSP

                   c/o MCS Ltd.

                   225, Thambu Chetty Street, 2nd Floor

                   Chennai 600 001

                   Tel:    +91 44 523 1814

                   Fax:   +91 44 522 0116

                   TTY:

                   Approx No of Staff:         2

                   General Office Contact:

                   Mr N Krishnan

                   BSP Assistant Southern India

INDONESIA

                   Official Name:  IATA INDONESIA

                   City Code:    JKT           JKT

                   Units on Site:  ASO/BSP/DPC

                   Sarinah Thamrin Office Building, 9th Floor

                   Jalan. M.H. Thamrin 11

                   Jakarta 10350 A

                   Tel:    +62 21 390 3540

                   Fax:   +62 21 390 3538

                   TTY:

                   Approx No of Staff:       20

                   General Office Contact:

                   Mr Richson Silitonga

                   IDS Manager - Indonesia

IRELAND

                   Official Name:  IATA IRELAND

                   City Code:    DUB          DUB

                   Units on Site:  ASO/BSP/CASS/DPC

                   Ashley House

                   182/184 Parnell Street

                   Dublin 1

                   Tel:    +353 1 873 0988

                   Fax:   +353 1 873 3353

                   TTY:

                   Approx No of Staff:       16

                   General Office Contact:

                   Mr Tom Lonergan

                   IDS Manager - Ireland

ISRAEL

                   Official Name:  IATA ISRAEL

                   City Code:    TLV          TLV

                   Units on Site:  ISS

                   21, Mapu Street

                   Tel Aviv 63434

                   Tel:    +972 3 523 9894

                   Fax:   +972 3 524 0080

                   TTY:

                   Approx No of Staff:         2

                   General Office Contact:

                   Mr Raffie Stiel

                   IDS Manager Israel

ITALY

                   Official Name:  IATA ITALY

                   City Code:    ROM         ROM

                   Units on Site:  ASO/BSP/CASS

                   Viale Di Val Fiorita 86

                   I-00144 Rome

                   Tel:    +39 06 545 5920

                   Fax:   +39 06 591 3226

                   TTY:

                   Approx No of Staff:       22

                   General Office Contact:

                   Mr Carlo Pirro

                   IDS Manager - Italy

                   Official Name:  REGIONAL OFFICE INFRASTRUCTURE -

                   City Code:    ROM         ROO

                   Units on Site:  O&I

                   Piano San Nicola Nr 1

                   02038 Scandriglia (Rieti)

                   Tel:    +39 0765 878 141

                   Fax:   +39 0765 878 978

                   TTY:

                   Approx No of Staff:         1

                   General Office Contact:

                   Mr Hans Fischer

                   Asst Dir, Airport Projects

 

JAMAICA, WEST INDIES

                   Official Name:  IATA JAMAICA

                   City Code:    KIN           KIN

                   Units on Site:  BSP

                   "The Towers"

                   25 Dominica Drive

                   Kingston 5

                   Tel:    +1 876 929 2828

                   Fax:   +1 876 926 2010

                   TTY:  KINSFXB

                   Approx No of Staff:         3

                   General Office Contact:

                   Mrs Annette Lewis

                   Local Coordinator - Jamaica

JAPAN

                   Official Name:  IATA CORPORATE COMMS - ASIA PACIFIC

                   City Code:    TYO          TYC

                   Units on Site:  MRC

                   The Stage Waseda 902

                   2-5-12 Nishi-Waseda

                   Shinjuku-ku

                   Tokyo 169-0051

                   Tel:    +81 3 5292 9375

                   Fax:   +81 3 5292 9376

                   TTY:

                   Approx No of Staff:         1

                   General Office Contact:

                   Mr Anthony Concil

                   Manager, Corporate Comms

 

                   Official Name:  IATA JAPAN

                   City Code:    TYO          TYO

                   Units on Site:  ASO/BSP/CASS

                   4th Floor, Aviation Building

                   18-1 Shinbashi 1-Chome, Minato-ku

                   Tokyo 105-0004

                   Tel:    +81 3 3595 1878

                   Fax:   +81 3 3597 0633

                   TTY:

                   Approx No of Staff:         8

                   General Office Contact:

                   Mr Ryo Murai

                   IDS Manager - Japan

JORDAN

                   Official Name:  REGIONAL OFFICE FOR MIDDLE EAST

                   City Code:    AMM         AMM

                   Units on Site:  O&I/ASO/BSP/ER

                   Villa no 14, Abdulla Bin Masood Street

                   PO Box 940587

                   Amman 1194 Shmeisani

                   Tel:    +962 6 562 4122/3

                   Fax:   +962 6 569 4943

                   TTY:

                   Approx No of Staff:         8

                   General Office Contact:

                   Ms Rula Malky

                   Regional Office Secretary

KENYA

                   Official Name:  REGIONAL OFFICE FOR AFRICA

                   City Code:    NBO          NBO

                   Units on Site:  ASO/BSP/O&I

                   American Life House

                   Nyerere Road/Mamlaka Road

                   PO Box 47979

                   Nairobi

                   Tel:    +254 2 723 999

                   Fax:   +254 2 723 978

                   TTY:

                   Approx No of Staff:       17

                   General Office Contact:

                   Mr Abdul Khalfan

KOREA

                   Official Name:  IATA KOREA

                   City Code:    SEL          SEL

                   Units on Site:  ASO/BSP/CASS

                   2306 Marine Centre Building

                   118 Namdaemun-ro 2-ka, Chung - Ku

                   Seoul 100 - 770

                   Tel:    +82 2 3705 1500

                   Fax:   +82 2 3705 1515

                   TTY:

                   Approx No of Staff:       14

                   General Office Contact:

                   Mr S.W. Hong

                   IDS Manager - Korea

KUWAIT

                   Official Name:  BSP KUWAIT

                   City Code:    KWI          KWI

                   Units on Site:  BSP

                   Al-Qubia Tower, 13th Floor

                   Fahed Al-Salem Street,

                   PO Box 27572

                   Safat 13136

                   Tel:    +96 5 245 2168

                   Fax:   +96 5 245 2140

                   TTY:

                   Approx No of Staff:         5

                   General Office Contact:

                   Mr Monzer Mohammed Ghandour

                   IDS Manager Kuwait

LEBANON

                   Official Name:  IATA LEBANON

                   City Code:    BEY          BEY

                   Units on Site:  BSP

                   Aresco Tower - 8th Floor

                   Central Bank Avenue

                   PO Box 113-5885

                   Beirut

                   Tel:    +961 1 748 666

                   Fax:   +961 1 748 520

                   TTY:

                   Approx No of Staff:         5

                   General Office Contact:

                   Mr Imad Abdul-Malak

                   IDS Manager - Lebanon

MALAYSIA

                   Official Name:  IATA MALAYSIA

                   City Code:    KUL          KUL

                   Units on Site:  ASO/BSP/DPC

                   Kelana Business Center, 704 Block B (7th Floor)

                   No 97 Jalan SS7/2 Kelana Jaya,

                   47301 Petaling Jaya

                   Selangor Darul Ehsan

                   Tel:    +60 3 7492 0001

                   Fax:   +60 3 7492 0100

                   TTY:

                   Approx No of Staff:       25

                   General Office Contact:

                   Ms Lee Sook Wah

                   IDS Manager - Malaysia

MALTA

                   Official Name:  IATA MALTA

                   City Code:    MLA          MLA

                   Units on Site:  ASO/BSP

                   2, Sonoli Court, Dragut Street

                   Sliema SLM 11

                   Tel:    +356 333 326/7

                   Fax:   +356 333 328

                   TTY:

                   Approx No of Staff:         4

                   General Office Contact:

                   Mr Philip Cilia

                   IDS Manager Malta

MAURITIUS

                   Official Name:  IATA LOCAL LIAISON OFFICE - MAURITIUS

                   City Code:    MRU         MRU

                   Units on Site:  BSP

                   MEDCOR Building - Shop 33 E Level 2

                   President John Kennedy Street

                   Port Louis

                   Tel:    +230 210 1808

                   Fax:   +230 210 3161

                   TTY:

                   Approx No of Staff:         2

                   General Office Contact:

                   Mrs Amrita Rajcooma

                   Local Liasion Officer - Mauritius

MEXICO, D.F.

                   Official Name:  IATA MEXICO

                   City Code:    MEX          MEX

                   Units on Site:  BSP/CASS

                   Paseo de la Reforma 76, Piso 17

                   Col. Juarez, C.P.

                   06600 Mexico City

                   Tel:    +525 546 9024

                   Fax:   +525 5703 3635

                   TTY:  MEXDFXB

                   Approx No of Staff:       26

                   General Office Contact:

                   Ms Judith Guerra

                   IDS Regional Manager - Mexico

MOROCCO

                   Official Name:  IATA MOROCCO

                   City Code:    CAS          CAS

                   Units on Site:  ASO/BSP

                   269 Boulevard  Zekrtouni

                   Casablanca 20000

                   Tel:    +212 2 950 928

                   Fax:   +212 2 950 969

                   TTY:

                   Approx No of Staff:         3

                   General Office Contact:

                   Mr El Bachir Menni

                   IDS Manager - Morocco

NEW ZEALAND

                   Official Name:  IATA NEW ZEALAND

                   City Code:    AKL          AKL

                   Units on Site:  ASO/BSP/CASS

                   9th Floor, 43 High Street

                   PO Box 1493

                   Auckland DX 68169

                   Tel:    +64 9 379 8096

                   Fax:   +64 9 379 8019

                   TTY:

                   Approx No of Staff:         7

                   General Office Contact:

                   Mr Brian Downes

                   IDS Regional Manager - New Zealand and SWP

NICARAGUA

                   Official Name:  IATA LOCAL LIAISON OFFICE - NICARAGUA

                   City Code:    MGA         MGA

                   Units on Site:  BSP

                   Edificio Bancentro

                   Km 4 1/2 - Carretera Masaya

                   Managua

                   Tel:    +505 278 6530

                   Fax:   +505 278 6530

                   TTY:  MGASFXB

                   Approx No of Staff:         2

                   General Office Contact:

                   Ms Lizzette Saballos

                   Local Coordinator - Nicaragua

PANAMA

                   Official Name:  IATA LOCAL LIAISON OFFICE - PANAMA

                   City Code:    PTY          PTY

                   Units on Site:  BSP/CASS

                   Edificio Ibiza - Mezanina, Oficina 1

                   Calle 54  y Eric del Valle

                   El Cangrejo

                   Panama 5

                   Tel:    +507 223 3173

                   Fax:   +507 263 4186

                   TTY:  PTYSFXB

                   Approx No of Staff:         6

                   General Office Contact:

                   Miss Ana D'Anelo

                   Local Coordinator - Panama

PEOPLES REPUBLIC OF CHINA

                   Official Name:  REGIONAL OFFICE FOR CHINA

                   City Code:    BJS          BJS

                   Units on Site:  ASO/BSP/CASS/IAMS/ER/CS

                   12a Floor, Bldg 12, Xibahe Beili

                   Chaoyang District

                   100028 Beijing

                   Tel:    +86 10 6420 1975

                   Fax:   +86 10 6429 8684

                   TTY:

                   Approx No of Staff:       30

                   General Office Contact:

                   Mr Zhang Baojian

                   Director, Asia & India

                   Official Name:  IATA LOCAL LIAISON OFFICE -

                   City Code:    CAN          CAN

                   Units on Site:  BSP

                   Room 508, Yungang Hotel

                   Guangzhou Baiyun Intl Airport

                   Guangzhou 510405

                   Tel:    +86 20 8612 8062

                   Fax:   +86 20 8612 0400

                   TTY:

                   Approx No of Staff:         2

                   General Office Contact:

                   Mr Huang Bo

                   BSP Rep - Guangzhou

 

                   Official Name:  IATA HONG KONG SAR

                   City Code:    HKG          HKG

                   Units on Site:  ASO/BSP/DPC

                   2nd Floor, 80 Gloucester Road

                   Wanchai

                   Hong Kong (SAR)

                   Tel:    +852 2528 9151

                   Fax:   +852 2520 0329

                   TTY:

                   Approx No of Staff:       12

                   General Office Contact:

                   Mr Philip Lam

                   AS/BSP Manager

                   Official Name:  IATA LOCAL LIASON OFFICE - SHANGHAI

                   City Code:    SHA          SHA

                   Units on Site:  BSP

                   Room 220, Hongda Building

                   Hongda Airport

                   Shanghai 200335

                   Tel:    +86 21 6268 7322

                   Fax:   +86 21 6268 7322

                   TTY:

                   Approx No of Staff:         3

                   General Office Contact:

                   Mr Zhou Shitian

                   Manager, Shanghai

PERU

                   Official Name:  IATA PERU

                   City Code:    LIM           LIM

                   Units on Site:  BSP

                   Av Juan de Arona 893, Piso 15,

                   San Isidro - Lima 27

                   Tel:    +51 1 421 7213

                   Fax:   +51 1 422 0433

                   TTY:  LIFSFXB

                   Approx No of Staff:         6

                   General Office Contact:

                   Ms Adriana Carbonel

                   IDS Regional Manager PE, CH, BO, EC

PHILIPPINES

                   Official Name:  IATA PHILIPPINES

                   City Code:    MNL          MNL

                   Units on Site:  ASO/BSP/CASS

                   Sagittarius Building, 12th Floor (B)

                   H.V. De la Costa Street

                   Salcedo Village, Mak

                   1227 Metro Manila

                   Tel:    +63 2 817 2552

                   Fax:   +63 2 818 6437

                   TTY:

                   Approx No of Staff:         6

                   General Office Contact:

                   Mr Marcelito Jovida

                   IDS Manager - Philippines

POLAND

                   Official Name:  IATA POLAND

                   City Code:    WAW        WAW

                   Units on Site:  ASO/BSP/DPC

                   UI. Szpitalna 6, apt 1b

                   00-031 Warsaw

                   Tel:    +48 22 625 2500

                   Fax:   +48 22 625 5188

                   TTY:

                   Approx No of Staff:         8

                   General Office Contact:

                   Mr Krzysztof Rudnicki

                   IDS Manager - Poland

PORTUGAL

                   Official Name:  IATA PORTUGAL

                   City Code:    LIS           LIS

                   Units on Site:  ASO/BSP/CASS

                   Rue B Edificio 7 - 1 Andar

                   Aeroporto de Lisboa

                   1700 Lisboa

                   Tel:    +351 21 841 6609

                   Fax:   +351 21 841 6610

                   TTY:

                   Approx No of Staff:         8

                   General Office Contact:

                   Mr Francisco Reis Dias

                   IDS Manager - Portugal

ROMANIA

                   Official Name:  IATA ROMANIA

                   City Code:    BUH          BUH

                   Units on Site:  BSP

                   Str. Drobeta 4-10, et. 3,  ap. 15,

                   Sect 2

                   Bucharest

                   Tel:    +40 1 210 3116

                   Fax:   +40 1 210 6189

                   TTY:

                   Approx No of Staff:         4

                   General Office Contact:

                   Ms Denisa Maria Sanda

                   IDS Manager - Romania

RUSSIAN FEDERATION

                   Official Name:  IATA RUSSIAN FEDERATION

                   City Code:    MOW        MOW

                   Units on Site:  BSP

                   Novy Arbat 7, 6th Floor

                   Moscow 121019

                   Tel:    +70 95 956 7034

                   Fax:   +70 95 956 2553

                   TTY:

                   Approx No of Staff:         2

                   General Office Contact:

                   Mr Dmitry Shamraev

                   IDS Manager - Russia

SAUDI ARABIA

                   Official Name:  IATA SAUDI ARABIA

                   City Code:    JED           JED

                   Units on Site:  ASO/BSP/DPC

                   Al-Hayat Commercial Center

                   Medina Road Northbound

                   PO Box 12372

                   Jeddah 21473

                   Tel:    +966 2 651 8424/1016

                   Fax:   +966 2 653 0704

                   TTY:

                   Approx No of Staff:       21

                   General Office Contact:

                   Mr Cameron Smith

                   IDS Manager - Saudi Arabia

SENEGAL

                   Official Name:  REGIONAL OFFICE INFRASTRUCTURE -

                   City Code:    DKR          DKR

                   Units on Site:  O&I

                   Immeuble SOSECODA

                   16, Avenue Léopold Sédar Senghor

                   BP 2053

                   Dakar

                   Tel:    +221 821 8961

                   Fax:   +221 823 5834

                   TTY:

                   Approx No of Staff:         5

                   General Office Contact:

                   Mr Djamel Otsmane

                   Regional Technical Representative

SINGAPORE

                   Official Name:  REGIONAL OFFICE FOR ASIA

                   City Code:    SIN           SIN

                   Units on Site:

                   77 Robinson Road, #05-00

                   SIA Building

                   Singapore 068896

                   Tel:    +65 438 4555

                   Fax:   +65 438 4666

                   TTY:

                   Approx No of Staff:       50

                   General Office Contact:

                   Mr Jafred Tan

                   Manager, HR

SLOVENIA

                   Official Name:  IATA SLOVENIA

                   City Code:    LJU           LJU

                   Units on Site:  BSP

                   Dunajska c.22

                   1511 Ljubljana

                   Tel:    +386 (1) 232 2244

                   Fax:   +386 61 132 6130

                   TTY:

                   Approx No of Staff:         1

                   General Office Contact:

                   Ms Stasja Grkman

                   IDS Manager Slovenia

SOUTH AFRICA

                   Official Name:  IATA SOUTHERN AFRICA

                   City Code:    JNB          JNB

                   Units on Site:  ASO/BSP

                   First Floor, Office Block 1, Riviera Office Block

                   Crnr Oxford & North Roads, Riviera 2193

                   PO Box 1177

                   Houghton 2041 JNB

                   Tel:    +27 11 486 1385

                   Fax:   +27 11 486 0870

                   TTY:

                   Approx No of Staff:       15

                   General Office Contact:

                   Mr Faizel Cassim

                   IDS Regional Manager - Africa & Middle East

SPAIN

                   Official Name:  IATA SPAIN

                   City Code:    MAD         MAD

                   Units on Site:  ASO/BSP/CASS

                   Plaza Castilla 3, Planta 18 - A

                   28046 Madrid

                   Tel:    +34 91 315 0640

                   Fax:   +34 91 733 7661

                   TTY:

                   Approx No of Staff:       14

                   General Office Contact:

                   IDS Manager - Spain

SWEDEN

                   Official Name:  IATA SCANDINAVIA

                   City Code:    STO          STO

                   Units on Site:  ASO/BSP/CASS

                   5th Floor, Centralvägan 12-14

                   PO Box 1242

                   171 24 Solna

                   Tel:    +46 8 470 0200

                   Fax:   +46 8 470 0290

                   TTY:

                   Approx No of Staff:       21

                   General Office Contact:

                   Mrs Catharina Amandusson

                   AS/BSP Manager

SWITZERLAND

                   Official Name:  EXECUTIVE OFFICE

                   City Code:    GVA          GVA

                   Units on Site:  Main Office

                   33, Route de l'Aeroport

                   PO Box 416

                   1215 Geneva 15 Airport

                   Tel:    +41 22 799 2525

                   Fax:   +41 22 798 3553

                   TTY:

                   Approx No of Staff:     375

                   General Office Contact:

                   Mrs Antoinette Stagnetto

                   Manager, Internal Communications

 

                   Official Name:  IATA SWITZERLAND/LIECHTENSTEIN

                   City Code:    ZRH          ZRH

                   Units on Site:  ASO/BSP/CASS

                   Ifangstrasse 12

                   PO Box 485

                   8302 Kloten

                   Tel:    +41 1 804 8181

                   Fax:   +41 1 804 8199

                   TTY:

                   Approx No of Staff:       12

                   General Office Contact:

                   Mr Angelo Lassandro

                   IDS Switzerland

TAIWAN, CHINA

                   Official Name:  IATA TAIWAN

                   City Code:    TPE          TPE

                   Units on Site:  ASO/BSP

                   9, F, No 40-1

                   Nanking East Road, Section 5

                   Taipiei 105

                   Tel:    +886 2 2753 5598

                   Fax:   +886 2 2766 7256

                   TTY:

                   Approx No of Staff:         4

                   General Office Contact:

                   Mr Jimmy Hsu

                   AS/BSOP Manager

TANZANIA

                   Official Name:  IATA LOCAL LIAISON OFFICE - TANZANIA

                   City Code:    DAR          DAR

                   Units on Site:  BSP

                   Peugrol House, Ground Floor

                   PO Box 71625

                   Dar Es Salaam

                   Tel:    +255 51 111 282

                   Fax:   +255 51 111 282

                   TTY:

                   Approx No of Staff:         2

                   General Office Contact:

                   Ms Miryam Mjema

                   BSP Liasion Officer Tanzania

THAILAND

                   Official Name:  IATA THAILAND

                   City Code:    BKK          BKK

                   Units on Site:  ASO/BSP

                   11th Floor, Vanit II Building

                   1126/2 New Petchburi Road

                   Rajdhavee District

                   Bangkok 10400

                   Tel:    +66 2 655 2308/9/10

                   Fax:   +66 2 655 2311

                   TTY:

                   Approx No of Staff:         6

                   General Office Contact:

                   Mr Prote Setsuwan

                   IDS Manager - Thailand

THE NETHERLANDS

                   Official Name:  IATA NETHERLANDS

                   City Code:    AMS         AMI

                   Units on Site:  ASO/BSP/CASS

                   Evert van de Beekstraat 33

                   Triport 1 Gebouw

                   (PO Box 75636)

                   1118 CL Schiphol-Airport

                   Tel:    +31 20 316 3840

                   Fax:   +31 20 316 3850

                   TTY:

                   Approx No of Staff:         7

                   General Office Contact:

                   Ms Heidi Desomer

                   Assistant, IDS The Netherlands

                   Official Name:  IATA NETHERLANDS

                   City Code:    AMS         AMS

                   Units on Site:  IAP

                   Evert van de Beekstraat 17

                   Triport 1 Gebouw

                   (PO Box 75636)

                   1118 CL Schiphol-Airport

                   Tel:    +31 20 316 3700

                   Fax:   +31 20 316 3800

                   TTY:

                   Approx No of Staff:       65

                   General Office Contact:

                   Ms Diana Kalverla

                   HR Assistant IAP

TRINIDAD, WEST INDIES

                   Official Name:  IATA EASTERN CARIBBEAN

                   City Code:    POS          POS

                   Units on Site:  BSP

                   First Floor (East), West Mall

                   Western Main Road,

                   Westmoorings

                   Tel:    +1 868 632 1629

                   Fax:   +1 868 632 1754

                   TTY:  POSSFXB

                   Approx No of Staff:       10

                   General Office Contact:

                   Mr Colin Jones

                   IDS Manager - East Caribbean

TUNISIA

                   Official Name:  IATA TUNISIA

                   City Code:    TUN          TUN

                   Units on Site:  BSP

                   Immeuble Cristal Palace, Bureaux 3 B2/B3

                   Les Berges du Lac

                   Tunis 2045

                   Tel:    +216 1 862 366

                   Fax:   +216 1 862 136

                   TTY:

                   Approx No of Staff:         4

                   General Office Contact:

                   Mr Mohamed  Dhaouadi

                   IDS Manager - Tunisia

TURKEY

                   Official Name:  IATA TURKEY

                   City Code:    IST           IST

                   Units on Site:  BSP/CASS

                   Cumhuriyet Cad. 171/7

                   Elmadag

                   Istanbul 80230

                   Tel:    +90 212 219 6600

                   Fax:   +90 212 219 6605

                   TTY:

                   Approx No of Staff:         7

                   General Office Contact:

                   Mrs Funda Calisir

                   IDS Manager - Turkey

UNITED ARAB EMIRATES

                   Official Name:  IATA GULF AREA (BAHRAIN, OMAN, QATAR)

                   City Code:    SHJ          SHJ

                   Units on Site:  BSP

                   Corniche Al Buhaira Road near Corniche Plaza

                   Post Office Box 2266

                   Sharjah

                   Tel:    +971 6 572 4228

                   Fax:   +971 6 572 4680

                   TTY:

                   Approx No of Staff:         4

                   General Office Contact:

                   Mr Jock Boehm

                   IDS Regional Manager - Gulf Area

UNITED KINGDOM

                   Official Name:  BSP DATAPOROCESSING - UK

                   City Code:    LON          CAD

                   Units on Site:  DPC

                   c/o GSI, Stanhope Road (Data Processing Center)

                   PO Box 158

                   Camberley GU15 3PS Surrey

                   Tel:    +44 1276 685 085

                   Fax:   +44 1276 686 485

                   TTY:

                   Approx No of Staff:         3

                   General Office Contact:

                   Mrs Jean Battrawadan

                   Senior Supervisor, CASS

                   Official Name:  IATA LONDON ACC PROJECT MANAGER

                   City Code:    LON          LHR

                   Units on Site:  O&I Airports

                   Room 2006 - 2nd Floor

                   Queen's Building - Heathrow Airport

                   Hounslow TW6 1BU Middlesex

                   Tel:    +44 208 745 0149

                   Fax:   +44 208 745 0155

                   TTY:

                   Approx No of Staff:         1

                   General Office Contact:

                   Mr John MacDonald

                   Project Manager, ACC

 

                   Official Name:  IATA LONDON OFFICE

                   City Code:    LON          LON

                   Units on Site:

                   Central House

                   Lampton Road

                   Hounslow TW3 1HY Middlesex

                   Tel:    +44 20 8607 6200

                   Fax:   +44 20 8607 6350

                   TTY:

                   Approx No of Staff:     125

                   General Office Contact:

                   Ms Amanda Jackson

                   HR Manager

                   Official Name:  IATA LONDON - FUEL SERVICES

                   City Code:    LON          WOK

                   Units on Site:  IFS

                   Field House

                   Heathlands Road

                   Wokingham, Berkshire RG40 3AW

                   Tel:    +44 118 977 0504

                   Fax:   +44 118 977 0933

                   TTY:

                   Approx No of Staff:         1

                   General Office Contact:

                   Mr Keith Carter

                   Assistant Director, Fuel Services

URUGUAY

                   Official Name:  IATA LOCAL LIAISON OFFICE - URUGUAY

                   City Code:    MDV         MVD

                   Units on Site:  ASO/BSP

                   Plaza Cagancha 1335

                   Piso 5  Of. 510

                   11100 Montevideo

                   Tel:    +598 2 902 3790

                   Fax:   +598 2 902 3791

                   TTY:  MVDSFXB

                   Approx No of Staff:         3

                   General Office Contact:

                   Ms Ana Daguer

                   Local Coordinator - Uruguay

USA

                   Official Name:  MIAMI REGIONAL OFFICE

                   City Code:    MIA           MIA

                   Units on Site:  IDS IAMS CS ER O&I IFS

                   5200 Blue Lagoon Drive, Suite 690

                   Miami 33126- FL

                   Tel:    +1 305 264 7772

                   Fax:   +1 305 264 8088

                   TTY:

                   Approx No of Staff:       35

                   General Office Contact:

                   Mr Gil Madrid

                   IDS Regional Director

 

                   Official Name:  CARGO NETWORK SERVICES CORP.

                   City Code:    NYC          NYC

                   Units on Site:  IDS - CNS

                   300 Garden City Plaza, Suite 312

                   Garden City

                   New York 11530-3302 NY

                   Tel:    +1 516 747 3312

                   Fax:   +1 516 747 3431

                   TTY:

                   Approx No of Staff:         9

                   General Office Contact:

                   Mr Tony Calabrese

                   President CNS

                  

Official Name:  IATAN HEADQUARTERS

                   City Code:    NYC          NYL

                   Units on Site:  IDS - IATAN

                   300 Garden City Plaza, Suite 342

                   Garden City

                   New York 11530-3302 NY

                   Tel:    +1 516 747 4716

                   Fax:   + 1 516 747 4462

                   TTY:

                   Approx No of Staff:       15

                   General Office Contact:

                   Ms Elizabeth Milward

                   President IATAN

                   Official Name:  AGM COORDINATOR

                   City Code:    PHX          PHX

                   Units on Site:  MRC

                   8713 E San Martin Drive

                   Scottsdale 85258- AZ

                   Tel:    +1 480 951 8952

                   Fax:   +1 480 315 1156

                   TTY:

                   Approx No of Staff: 1

                   General Office Contact:

                   Mrs Anne Pavey

                   Manager - Executive Events

 

                   Official Name:  CASS - USA

                   City Code:    SDF          SDF

                   Units on Site:  CASS

                   Cargo Network Services Corp, CASS-USA

                   1231 Durrett Lane

                   PO Box  851400

                   Louisville 40285-1400 KY

                   Tel:    +1 502 315 2447

                   Fax:   +1 502 315 2448

                   TTY: