Internet Corporation for Assigned Names and Numbers

Contractual Compliance Program


To be a trusted Contractual Compliance service provider.


To preserve the security, stability and resiliency of the Domain Name System and to promote consumer trust.


  • Prevention through collaboration.
  • Transparency through communication.
  • Enforcement.

Contractual Compliance Program Overview

The overall goal of the Contractual Compliance Program is to ensure that ICANN’s contracted parties fulfill the requirements set forth in their agreements with ICANN. To achieve this goal, ICANN will:

  • Demonstrate the openness and transparency of ICANN's operations
  • Provide fair and equitable treatment to all business partners
  • Establish clear and easy-to-use channels for communication on compliance matters
  • Supplement staff knowledge and enable greater responsiveness to changes in the environment
  • Provide clear and regular communications to the community regarding contractual compliance activities, accomplishments and ongoing work
  • Identify areas for reform to be considered by the ICANN community

gTLD Registry Compliance Program

ICANN Accredited Registrar Compliance Program

ccTLDs and Compliance

ICANN does not have contract authority to take compliance action against ccTLD operators. Although ICANN has signed over 50 Accountability Frameworks and Exchange of Letters and a limited number of sponsorship agreements and MoUs with ccTLDs, the scope of these arrangements is limited to documenting a small set of roles and area's of responsibilities between the ccTLD manager and ICANN.

Want to learn more about Compliance?

Listen to the audio recording or read the transcript of an overview of Contractual Compliance, as presented at ICANN's International Public Meeting in Dakar, Senegal in October 2011. You'll learn what Contractual Compliance does, how it is structured and staffed, how it ensures and enforces registry and registrar compliance, what it means and why it matters within the ICANN's multistakeholder model.

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