Contact the Ombudsman
The ICANN Ombudsman is independent, impartial, and neutral. The Ombudsman’s function is to act as an Alternative Dispute Resolution (ADR) office for the ICANN community who may wish to lodge a complaint about an ICANN staff, board or supporting organization decision, action or inaction. The purpose of the office is to ensure that the members of the ICANN community have been treated fairly. The Ombudsman will act as an impartial officer and will attempt to resolve complaints about unfair treatment by ICANN using ADR techniques.
The ICANN Ombudsman does not investigate complaints between domain holders and registrars. The Ombudsman will provide self help information to domain holders and others who are in disputes not relating to ICANN.
